Gastnutzer
27. Dezember 2023
We were so looking forward to our Chris**as dinner at Whiteface Lodge. When we arrived, we were very much impressed with the grandeur of the Lodge and the impressive space that the Kanu restaurant sits in. It was like walking into Yosemite’s Tenaya Lodge but more impressive. We selected this location for Chris**as dinner based on listings of the best Chris**as dinners in the area. We knew in advance that the Chris**as dinner was going to be a buffet which was not a problem. We expected it to be quite nice considering the location and the cost (per person: $100.00) which was also not a problem. The festive decor was somewhat of a distraction to the reality of what we were about to experience. Once we sat down, the “server” took our drink order and then we headed off to the buffet. First stop, getting a bowl of quite good Butternut Squash soup. Then a visit to what con only be described as a sad excuse for a Charcuterie Board. It was a mess with little selection of cheeses, meats, crackers and other items one would expect in a place like this. It appeared to be ransacked by kids and, as I said, a complete mess. The staff should have paid more attention to how this first station was being kept up. I did get some cheese and a few other things that were less-than-impressive. After I finished that, I went back to the carving station where they had a choice of turkey or prime rib. I opted for the turkey, which was very dry. I asked where the gravy was and they had none. There were limited sides, so I got some mashed potatoes and broccoli gratin (both were good). I also tried the salmon which had no flavor and was extremely dry. We sat down to consume the food, saw the “server” one more time to fill up my water glass. Did not go back for more food as the only other options were rice pilaf and brussels sprouts (no thank you). No bread options either. Now for a visit to the dessert table. For $100 per person, we expected some pretty fabulous desserts. That was not the case. Everything was in bite sizes, very simple, and of the few options. Not even any cakes or pies (except for something with apples that was cut up into smaller pieces). When the check came, we were shocked to find that a 20% gratuity was added to the bill. I am sorry but for a buffet when we saw the “server” twice, we served ourselves and I even had to place my used plates on another vacant table, paying over $40.00 for “service” that you would get at a Las Vegas buffet is highly unreasonable. No wonder the service was poor since there is no motivation for the “server” to do anything above and beyond. We would certainly never go back for such a dinner and warn all who are considering Whiteface Lodge for Chris**as dinner to go with low expectations.
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