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Lage9.7
Ausstattung9.7
Service9.7
Sauberkeit9.7
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Positive Bewertungen(24)
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Großartiger Aufenthalt!(6)
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Shenghuahuahuasheng
Aufenthalt im Okt. 2023
Familie
47 Bewertungen
10/10
Hervorragend
Bewertung vom 20. Dez. 2023
Das Hotel liegt in einem ruhigen Wohngebiet, nur wenige Gehminuten von der U-Bahn-Station und unweit der belebten Einkaufsstraße entfernt. Die Zimmer sind für japanische Verhältnisse recht groß, sehr sauber und komplett ausgestattet, inklusive eigener Waschmaschine und Trockner. Wir haben an der Rezeption drei Abendessen reserviert, alle innerhalb von zehn Gehminuten vom Hotel erreichbar, und alle waren preiswert. Insgesamt würde ich dieses Hotel definitiv wieder buchen.
Original anzeigenÜbersetzt mit Google
AustinSakuranaka
Aufenthalt im Juli 2023
Familie
42 Bewertungen
10/10
Hervorragend
Bewertung vom 28. Aug. 2023
It’s so clean with all u need amenities! Staff are so friendly! Even tho there are still cons like location and u have to give back the key to front desk every time u going outside, but I will still rate it 5/5
The pros: 1. Very spacious and well-appointed and clean apartment; the laundry is a big plus 2. Friendly and helpful staff 3. Located in a quiter residential area, but with nearby smaller restaurants (there's a great wagyu ramen restaurant within a 10min walk and a teppanyaki restaurant almost across the hotel) 4. Breakfast food is good, served with variety (even if they're always "Western") The cons: 1. Around 15min walk from the nearest train/bus station, a bit far too from the busy commercial areas; we found ourselves taking the taxi here much more often than in Tokyo 2. In terms of room configuration, I wished the toilet was located beside the bedroom so it's easier to go in the middle of the night.
Übersetzen
Antwort der Unterkunft: Dear Kristine A, Warmest greetings from Tomoya Residence Hotel Kyoto. Thank you very much for staying with us and for your valuable comment. We are glad to hear that you had a good time at our hotel. We would be honored if you enjoyed your stay here in Kyoto. We apologize for the inconvenience of being located in a residential area, but we hope you enjoy the tranquility away from the hustle and bustle of the city. And we appreciate your suggestion regarding the room configuration. We will share it with the other staff and take it into consideration next time. Thank you again for your review. Your kind words encourage us to continue striving to provide an even better service to our guests. We look forward to welcoming you back in the near future. Best regards, Front desk team
rachelhua
Aufenthalt im Juni 2024
Familie
10/10
Hervorragend
Bewertung vom 2. Juli 2024
That’s a great addition. Here’s the full review with your new sentence integrated: My mom and I visited Kyoto during hanami season in April. We stayed here for one night, and the suite we booked was perfect for its value, even during high season. This is my sixth visit to Japan and approximately tenth hotel, and I can confidently say this was the very best in terms of value and service. However, what is even more commendable is the level of service offered here. For instance, my mom and I were trying to navigate our way back to Osaka late at night, hours after we had checked out. The kind gentlemen at the front desk could not have been more helpful, assisting us in selecting the best train and providing detailed instructions to reach the appropriate station. They were patient and caring, embodying the absolute best of the world-renowned Japanese standard of service. We cannot wait to return on our next visit to Kyoto.
Übersetzen
Antwort der Unterkunft: Dear rachelhua Thank you so much for posting warm and positive comment for us on Tripadvisor. It is our pleasure that you had a great and comfortable time with us. We would definitely share this with all of our staff and keep making effort to provide good service. We look forward to welcoming you again in this beautiful and traditional city. Thank you. Yours sincerely, Front Desk Team
115nicol_sm
Aufenthalt im Apr. 2024
Paar
10/10
Hervorragend
Bewertung vom 13. Mai 2024
This was a FABULOUS stay, down to the detail. Arrival, room, service, cleanliness, staff and location. We had a room on the 4th floor which was very spacious and comfy. Perfect temperature, lovely bedding and linens, the lighting, bath and bathroom were all of the utmost simple and elegant standard. The staff was very helpful thanks to the services provided by Nishkawa, Hori, Ruri and Hirota. They helped us get around Kyoto, arranged for our baggage delivery to our next hotel and even helped arrange for a 24 hour laundry service since their pickup time had already passed. The anteroom also had a lovely couch and makeup dresser (boudoir) which my girlfriend used and liked a lot. All around 10/10, highly recommended. If I were to come back to Kyoto I wouldn’t doubt staying here again!
Übersetzen
Antwort der Unterkunft: Dear Mr./Ms.115nicol_sm Thank you so much for your positive & warm comment to us. We are so glad that your preference met our hotel and it is also our pleasure to have compliments to our staff. We inform your warm comment of all of our staff. We will keep making effort to provide good service. Thank you. Yours sincerely, Tomoya Residence Hotel Kyoto, Japan
Gastnutzer
Aufenthalt im Feb. 2024
Paar
10/10
Hervorragend
Bewertung vom 29. Feb. 2024
This was our second time staying at Tomoya, we love this place so much so we stayed 5 nights here this time. 1. The staff are so hospitable and helpful throughout our stay. They helped us with almost every requests we had, restaurant recommendations, reservation, taxis etc. 2. Room is spacious and well layout, everything in the room is well maintained. 3. The room is cleaned spotlessly each day. 3. Good size separated toilet and bathroom. 4. A closet area for us to store our luggages and bags. 5. Good location, about 5 mins walk to the subway and many excellent restaurants nearby. Date of stay: October 2022