The Maples Niseko

The Maples Niseko Bewertungen

The Maples Niseko

4-chome-5-41 Nisekohirafu 1 Jo, Kutchan Town, Abuta District, Hokkaido, 044-0077, JapanHoteldetails anzeigen
The Maples Niseko
The Maples NisekoThe Maples NisekoThe Maples Niseko
Verfügbare Zimmer für deine Reisedaten suchen
Preisgarantie
1 Nacht

Gästebewertungen

4.5/5
Großartig
55 Bewertungen
Verifizierte Bewertungen
Lage4.6
Ausstattung4.5
Service4.6
Sauberkeit4.6
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Alle Bewertungen(55)
Positive Bewertungen(29)
Bewertungen mit Fotos/Video(2)
Gastnutzer
Suite mit 2 Schlafzimmern
Aufenthalt im Dez. 2024
Familie
5 Bewertungen
4.7/5
Wunderbar
Gepostet am 25. Jan. 2025
Great location, perfect ski-in ski-out. The rooms were fantastic with lots of facilities. The staff were amazing, very helpful. Would have scored 5 in every category if the hotel had an onsen!
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Antwort der Unterkunft: Dear Guest,Thank you for your kind feedback about your stay at The Maples Niseko. We’re glad you enjoyed the convenient location, fantastic rooms, and our helpful staff.We appreciate your input and hope to welcome you back for another great stay in the future.
Joone
Aufenthalt im Jan. 2024
Anderes
14 Bewertungen
4.7/5
Wunderbar
Gepostet am 18. Febr. 2024
Absolutely beautiful and location is convenient. Just found it odd they don't provide bath robes 😅 Anyway, special shout-out to Yuri / concierge. She was extremely friendly and helpful!
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Antwort der Unterkunft: Dear Joone,Thank you for taking the time to share your experience! We’re so glad to hear that you enjoyed the beautiful surroundings, convenient location, and the service provided by Yuri. She will be thrilled to know her friendly and helpful service made a difference.We truly appreciate your feedback and hope to welcome you back for another wonderful stay in the future!
Gastnutzer
Aufenthalt im Jan. 2024
Pärchen
4 Bewertungen
5.0/5
Hervorragend
Gepostet am 5. März 2024
This was my third stay at The Maples, and I couldn't have enjoyed it more. This time I came with just my boyfriend instead of with family, so handled most of the logistics myself. I really relied on help from the staff and The Maples, before, during and after my trip! Even a month before my trip, I got a lot of help with transportations, ski passes etc through emailing with the staff, who were always so prompt to reply and very friendly. During my stay, they also helped me a lot with dinner reservations etc. Every request or question I had was met with a friendly smile. Of course, I enjoyed the location again immensely. It was great to be able to walk to many of the stores and restaurants, and to also ski in and out. This time I also rented a car and parking at the Maples was always available and easy. The hotel was always bright and clean. My onlyyyy complaint if I had to mention was that my room did not have black out curtains... so I was woken up pretty early every morning by the natural sunlight!! But, this actually helped me to get up there on the slopes bright and early, so a perk after all!
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Antwort der Unterkunft: Dear Guest,Thank you for sharing your wonderful feedback on your third stay at The Maples! We’re thrilled to hear that you enjoyed your time, especially with the assistance from our team with transportation, ski passes, and dinner reservations. We truly appreciate your kind words about the service provided and will be sure to pass on your compliments to the staff.It’s great to know that you enjoyed the location and the easy access to the slopes and nearby amenities. We also appreciate your feedback about the curtains and will take it into consideration for future improvements.We look forward to welcoming you back for your next stay at The Maples!
Patrick Wong (iphone)
Superior-Zimmer
Aufenthalt im März 2024
Single
31 Bewertungen
4.0/5
Sehr gut
Gepostet am 9. Apr. 2024
Nice hotel / No amenities.
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Antwort der Unterkunft: Dear Patrick,Thank you for sharing your feedback! We're glad to hear you found the hotel nice, and we appreciate your comments regarding the amenities. We value your input and will keep it in mind for future improvements.We hope to have the pleasure of welcoming you back soon!
Gastnutzer
Aufenthalt im Jan. 2024
Reise mit Freunden
3 Bewertungen
5.0/5
Hervorragend
Gepostet am 14. Apr. 2024
大門靠hirafu的主街,另一側的門靠雪道,真正滑進滑出,剛到的時候會有工作人員開車接站,整體來説很方便,酒店裡還有兩個餐廳,可惜都還沒嘗試
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Antwort der Unterkunft: Dear Guest,Thank you for sharing your wonderful review! We’re thrilled to hear that you enjoyed the convenience of the location and the ski-in, ski-out access. It’s great that our staff made your arrival smooth with the pick-up service, and we hope you have the chance to try our restaurants on your next visit.We look forward to welcoming you back for another fantastic stay!
Gastnutzer
Suite mit 2 Schlafzimmern
Aufenthalt im Nov. 2024
Pärchen
6 Bewertungen
5.0/5
Hervorragend
Gepostet am 5. Dez. 2024
非常非常滿意 Ella人超級好 幫助我們很多
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Antwort der Unterkunft: Dear Guest,Thank you for your kind review! We’re so pleased to hear that you had a very satisfying stay and that Ella was able to assist you during your time with us. We will be sure to share your appreciation with her.We look forward to welcoming you back for another memorable stay!
Gastnutzer
Aufenthalt im Nov. 2022
Familie
1 Bewertungen
4.5/5
Großartig
Gepostet am 2. Jan. 2023
地理位置非常好,去超市和雪場都很近。酒店也很新,乾淨整潔,前台服務很好。
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Senteleliyaruanji
Aufenthalt im Jan. 2024
Reise mit Freunden
5 Bewertungen
4.0/5
Sehr gut
Gepostet am 9. Apr. 2024
ski in ski out 的首選!
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Antwort der Unterkunft: Dear Senteleliyaruanji,Thank you for sharing your review! We’re glad to hear you enjoyed the ski-in, ski-out convenience and had a pleasant stay at The Maples Niseko.We hope to welcome you back for another great experience soon!
Gastnutzer
Aufenthalt im Nov. 2022
Familie
1 Bewertungen
3.7/5
Gepostet am 8. Jan. 2023
地點非常好,滑雪很方便!餐廳水準也非常好
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Gastnutzer
Aufenthalt im Dez. 2022
Reise mit Freunden
32 Bewertungen
5.0/5
Hervorragend
Gepostet am 11. Febr. 2023
非常完美的酒店
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Gastnutzer
Aufenthalt im Dez. 2024
Anderes
4.0/5
Sehr gut
Gepostet am 26. Jan. 2025
Great ski-in ski-out location especially since the opening of Ace gondola. Friendly professional service. Beautiful views of Mt Yotei (509). Plentiful amenities in bathroom and excellent water pressure in shower. Well-equipped kitchenette. Super comfy and supportive beds. Convenient to be able to do our laundry in the in-room washer-dryer machine. But… insufficient clothes storage. One hanging closet and no drawers in the bedroom meant we had to use the window ledge to store our clothes. No onsite coffee shop/bar for casual meet up. No onsite onsen (although can use onsen at The Vale for nominal fee). Biggest visual turn-off in this otherwise attractive building was regularly seeing the housekeeping laundry and rubbish trolleys in the lift foyer of our floor, which were usually present several hours each day. It could be overcome with some sort of screen.
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Gastnutzer
Aufenthalt im Nov. 2024
Familie
5.0/5
Hervorragend
Gepostet am 30. Dez. 2024
The staff are beyond exceptional and nothing is a trouble or burden for them. I arrived with a knee issue and my brother in law left with one. The seen to us and made sure we were comfortable. When we booked they arranged the lift passes, put us on contact with the ski rental, made sure restaurants stayed open for us, drove us around in -10C weather. The staff are the happiest group of you people I’ve ever met. Special thanks to Tash, Alfred, Rio Our room 313 had a semi view of the slope and an amazing view of the mountain. The town itself is clean and filled with good restaurants. It’s a ski town so everything is priced accordingly. The resort is ski in with lockers in the basement where you can change and store the skies at night - just fantastic. Then before you leave you can drop your rental at the concierge and it gets returned for you. Just fantastic!!!! I will go back there. Oh! We got 20cm of powder every day…
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Gastnutzer
Aufenthalt im Nov. 2024
Anderes
3.0/5
Gepostet am 21. Dez. 2024
Staff great Hotel frustration no drying cupboards!! Boot locker not heated Kitchen exists but really only expect to use the oven to heat stuff that’s it Was ok but will stay elsewhere next time No where to sit for a drink of any variety Limited seating pizza place
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Elaine D
Aufenthalt im Nov. 2024
Familie
5.0/5
Hervorragend
Gepostet am 9. Dez. 2024
The maples offered a one of a kind experience. It was our first time experiencing winter and we loved what maples had to offer. All the comfort, luxury and all the services and amenities that we could ask for! Highly recommended for families!
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Antwort der Unterkunft: Dear Elaine, Thank you for sharing your fantastic experience at The Maples Niseko! We’re so glad to hear that you enjoyed your first winter experience and that the comfort, luxury, and amenities provided met your expectations. We truly appreciate your recommendation and hope to welcome you and your family back for another memorable stay!
Alessandro-G-76LLL
Aufenthalt im Febr. 2024
Familie
5.0/5
Hervorragend
Gepostet am 18. März 2024
The Maples has been a great discovery after few years in different hotels: this service apartment solution is just perfect for a ski holiday with family giving us more space greatly decorated and flexibility having a nice kitchen and washing / drying machine. The location is amazing directly on slopes and near the shopping area. Special thank you to the staff , Katie, Yuri, Sunday, and Joanne, all very nice and helpful! See you next year... booked already!
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Antwort der Unterkunft: Dear Alessandro G, Thank you for sharing your insights about your recent stay at The Maples Niseko. It's wonderful to know that our location added value to your visit, and our facilities and staff contributed to a pleasant stay at The Maples Niseko. Our team works diligently to provide a comfortable and memorable environment for our guests, and we are thrilled that we met your expectations. We genuinely appreciate your feedback and we can't wait to welcome you back!