Gastnutzer
13. August 2023
We have just got back from 2 weeks holiday at Golden Moon Apart Hotel. 8 of us, 4 Adults 4 kids with 2 separate apar**ents with 2 adults 2 children each room. Firstly I would just like to say how lovely the staff are at this hotel and that they all make this hotel a better place. Especially the bar and waiting staff, they are all so attentive and will do anything for you to help and make you have a good stay. Veysel and Yasin they both speak and understand English very well. Veysel is a very funny man great sense of humour always making jokes and checks on all the guests to make sure they are having a good time. He will help you with anything you need. Yasin is lovely he took all of our kids random food orders and made sure they got exactly what they wanted. Drinks were knocked over everyday 🙈 and he was straight there to clean up with a smile on his face he is very patient with the kids and learned all of their names (probably from us shouting at them ) but it was a more personal experience than the bigger packed hotels. But all the lads were great 😊 The hotel is budget, quite dated and is a basic hotel. The apar**ents are a really good size. We paid extra when we arrived for the aircon. Kitchen living area we had two sofa beds, tables, fridge. It was lacking utensils, cups, glasses etc not really equipped for cooking. However we didn't really want to cook so were happy with the fridge to stores drinks and snacks. There was a TV in the room from the 80's didn't work so found it absolutely pointless they may aswell just get rid of them. Our 6 year old twins found it hilarious though asking what it was 😂. There was a large wardrobe with drawers this was ideal. The bedroom was a good size also with 2 single beds, dressing table and chair and bedside cabinets. (Beds are not very comfortable and the blankets are not very soft) if you have kids let them take their favourite blanket on holiday. Shower was ok, dated but we all managed fine. 2 days before the end of our holiday we had an issue with the bathroom sink tap it stopped working. We told the manager Huseyin and he sent someone straight up to look at it. The tap needed to replaced and was fixed the next day. 👌 Balcony (views are not great) unless in a pool view room which we weren't. However there is a clothes airer to hang wet clothes with was very handy. There is a TV outside in the food area they will put on any football match you want as they have all channels. Also Free WiFi on all levels of the hotel. The pool is a good size and the kids loved playing in it however it is in need of repair, there are some broken tiles and very sharp edges. Some tiles loose around the edge and the metal steps are loose too, it really needs looking at before there is a serious accident. ( I cut my leg and the kids had cuts on their feet and hands from the sharp edges). There is no entertainment at this hotel which is a real shame it could be so much better and more people would probably s
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