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russianadventurer
Exceptional Loft Business Double Bed Room
Aufenthalt im Juli 2024
Single
28 Bewertungen
2.7/5
Gepostet am 29. Juli 2024
Very disappointed about my stay in this loft hotel. It is used, looks like used a lot of time by a lot of people. When you come to any hotel you should feel like that you are the first visitor, but here you feel fucked.
The smell of cigarettes so awful that you can’t breeze. The air conditioning do not help because it doesn’t work as AC, it is like a very old fan.
You could find a lot of rubbish behind and under the furniture and this is really disgusting 🤢. I understand that the flow of guests are very big and maybe there is not so lot of staff to clean, but it is not the problem of guests. If I pay so little of money I should get the same service. But the cleaning here is very bad. The cleaning staff is friendly, but i think there is not enough people to do the work properly.
Furniture very old and looks used. I felt not comfortable to seat on the sofa or chairs. I felt also bad to sleep in the bed because you feel that smb had sex in it and you are not sure that sheets were really changed. So I really don’t know what for to ask a deposit (200RMB) - there is nothing to damage already 🙈
The receptionist looks tired and very busy, but they trying to do their best.
Not recommended. It is overpriced for nothing. Wish to return half the price or more than half, because it is really awful 😢.
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6/16
Antwort der Unterkunft: 房客您好,感謝您入住昆明聯石酒店並提出寶貴意見與建議,我們家是loft式公寓酒店,我們對於您所反應的問題,以及入住期間為您帶來的不便感到十分遺憾!酒店已將您所提到的問題反饋至相關部門,並持續監管以不斷提高服務水平,或許我們在服務和產品方面還有不足,沒有讓您獲得一次完全滿意的旅行居停體驗。我們將深入推敲,找到我們服務和產品還可以提升的方面,並且將改進措施落到實處,感謝您對酒店的不斷提升提出寶貴意見,我們也期待您能在不久的將來與我們再次相約美麗的春城,見證我們的改進,再次幫助我們。祝您生活愉快,幸福安康!
ara
Loft (Queensize-Bett) (Spezialangebot)
Aufenthalt im Mai 2024
Single
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 26. Mai 2024
the area is quite at night but got 2 convenience store 24/7. a lot of shop at ground level, but non of them are halal. can fit at least 4 ppl. shampoo, soap and shaver provided. everything is perfect except the door is quite hard to open, so i have to return to counter to check if got any issue with the room key issue. they required 200 yuan as deposit but overall, i am satisfied with the room (i love the bed, so comfortable) and services.
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Antwort der Unterkunft: 謝謝,感謝您認可與支持,聯石酒店所有員工期待您的下次光臨!
Antwort der Unterkunft: 房客您好,首先非常感謝您,選擇入住我們家酒店,並提出的意見,第一咱家是淋浴噴頭是可以根據客户要求左右切換的,第二咱家的電視是可以正常播放電視節目,就您説的那個點播付費VIP,不管是電視、還是電腦上都是需要會員的哦,第三前台服務問題,我們一定加強培訓,服務好每一位客户,歡迎您隨時回來檢查工作,謝謝!