Bertam Resort,Penang Bewertungen

Antwort der Unterkunft: Dear Guest,Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that your family had an enjoyable stay, and that your children loved the kids' room and the pool. We're also happy that you appreciated the breakfast variety and the beautiful waterpark view from your room.We hope to welcome you and your family back soon for another fun and relaxing stay!Best regards, Syida

Antwort der Unterkunft: Dear Mrs MimieRey, Thank you for extending your stay with us! We're thrilled to hear that you enjoyed your time here and appreciated the live band at the lobby. It’s great to know that you found our resort beautiful and engaging. We can’t wait to welcome you back for another memorable experience! Syida

Antwort der Unterkunft: Thank you so much for your wonderful feedback! We’re thrilled to hear that you had an amazing stay with us and that you loved the beautiful decor, clean rooms, and overall experience. We can’t wait to welcome you back for another perfect family getaway! Syida

Antwort der Unterkunft: Thank you for sharing your feedback. We sincerely apologize for the inconveniences you experienced during your stay. We understand how disruptive the noise from the bellboy’s trolley must have been, and we will address this issue to ensure a more peaceful environment for our guests. We also appreciate your comments regarding the air conditioning and ventilation system. Your comfort is a top priority, and we will look into improving the room's air circulation to ensure a more pleasant stay for all our guests.We genuinely value your input and will work to make the necessary improvements. We hope to have the chance to welcome you back with a more comfortable experience. Syida

Antwort der Unterkunft: Wow the pictures are so stunning Ms Sabrina. We're thrilled to hear you enjoyed the view and facilities! It sounds like it was a great experience for you. We’d love to welcome your big family for another memorable stay in the future! Syida

Antwort der Unterkunft: Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the Moroccan-themed resort, especially the ambiance at night. It’s fantastic to know that our staff made a positive impression with their friendliness and helpfulness. We truly appreciate your kind words and hope to welcome you back for another perfect stay in the future!

Antwort der Unterkunft: Dear Mr Khairul,Warm greetings from Bertam Resort & Waterpark Penang!Thank you for your great feedback! We're so happy to hear that you enjoyed your stay and found the hotel, amenities, and pool to your liking. It’s wonderful to know you liked the food as well! We hope to welcome you back soon for another amazing experience.Best regards,Syida

Antwort der Unterkunft: erima kasih banyak-banyak atas ulasan yang sangat positif! Kami sangat gembira anda menikmati bilik yang cantik dan selesa, serta sarapan yang sedap. Kami sangat menghargai sokongan anda dan pastinya akan menyambut kedatangan anda lagi di masa hadapan. Terima kasih kerana memilih kami, dan sampai jumpa lagi!

Antwort der Unterkunft: Dear Valued Guest,Thank you for your detailed feedback and for highlighting the unique features of our resort. We’re delighted you enjoyed the sumptuous buffet breakfast and we truly appreciate your kind words and constructive feedback. We hope to welcome you back soon to experience an even better stay with us.Warm regards,Syida

Antwort der Unterkunft: Dear guest, Thank you for your wonderful feedback! We’re so pleased to hear that you enjoyed your stay, especially our big pool, the variety of breakfast choices, and the comfort we strive to provide. It’s also great to know that you appreciated our proximity to the water park.We look forward to welcoming you back for another enjoyable stay in the future. See you again soon at Bertam Resort & Waterpark!Warm regards,Syida

Antwort der Unterkunft: Dear Mrs Solehah,Thank you for your wonderful review! We’re delighted to hear that you enjoyed your stay and appreciated the clean, fragrant room, the comfortable bed, and the delicious breakfast. It’s great to know you also loved our spacious pool and the open-concept lobby.We’re especially thrilled that the live band and breezy evening atmosphere enhanced your experience. Your kind words mean a lot to us, and we look forward to welcoming you back for another memorable stay at Bertam Resort & Waterpark!Warm regards,Syida

Antwort der Unterkunft: Dear Mr Azhar,Salam mesra daripada Bertam Resort & Waterpark Penang!Thank you so much for your kind words as we truly appreciate it! We are happy to hear you loved our service and facilities. Hope to see you again in future to experience much more excitement!Best regards,Syida

Antwort der Unterkunft: Kepada Cik/Puan Intan,Salam mesra daripada Bertam Resort & waterpark Penang!Terima kasih kerana sudi meluangkan masa bersama kami! Kami amat berbahgia mendengar puan sekeluarga bergembira dan menikmati percutian sepanjang di sini .Semoga kita berjumpa lagi!Salam homat,Syida

Antwort der Unterkunft: Dear customer,warm greetings from Bertam Resort & Waterpark Penang!Thank you for your detailed feedback! 🌟We’re delighted to hear that you enjoyed the room, water park view, breakfast variety, and the beautiful hotel decor. It’s wonderful that the pool met your expectations too!However, we sincerely apologize for the service delays you encountered. Your observations about the check-in process, reception, and operator service have been noted, and we’ll work on improving these areas to align with our 5-star standards.We hope to welcome you back in the future for an even better experience. Thank you for sharing your thoughts! Best regards,syida