The Horizon Ipoh By Iconique Espace Bewertungen

We love the interior design of this house. Simple, minimalist and neat. All the facilities working well. We enjoy our stay here and will surely recommend to our friends and family who will come to visit Ipoh!

The house is quite big, with good air conditioning, and a nice view swimming pool. The service is fast to reply according to the request. Carpark system is advanced.

The service is terrible bad. they told room ready but no key place in. called many time all these number given never answer the phone. we are rush to next appointment but they just ignored you. when we found staff, they were actually just sat at corner chit chatting among them. when we got the key, going to park our car at the space they given, again another car was there. called them, again dont want to answer phone. we have to send message by hope they reply. yeah they replied you to wait then give you another lot. my question is if you ready, mean you shld ready everything for us to check in. we not rush you but we get your message only we go. but all not ready. The mad things is dont want to pick up phone to care anout guest problem, if dont want answer phone, better don't put your phone to tell 'your call is important to us' toilet not clean, stain still inside. we have to use water to flush it. I will not recommend this place unless you dont care about services by the unit.

comfortable enviroment,all equipment is available,but master bedroom toiler got a bit water leakage

The customer service was very friendly and helpful.The unit and rooms very clean and comfortable.Thanks

The apartment is clean. Wonderful rooms and facilities are enough. Surrounding friendly and easy access to the town. Highly recommended for family to spend holiday in Ipoh. Thank you very much.

I love it. Easy to check in. Easy to access. So clean. Have an iron board, kitchen, and 2 bedroom. If you go with 2 cars, only 1 car can park at their parking lot. Another one need to park beside the road. Their Infinity pool is so good.

Recommended to anyone with family with young kids. Apartment is clean , spacious and comfortable. Nice views of mountainous scenery. Walking distance with nice local foods

The customer service is fast and good. We have request on the amenities and taken care the next morning.

The Horizon@Ipoh is an exceptionally comfortable and clean place, perfect for families looking for accommodation. The ambiance is serene, and the facilities are well-maintained. It's an ideal choice for a relaxing getaway in Ipoh. Looking forward for next visit.

The jacuzzi and swimming pool water was yellowish. The carpark was not friendly if you drive a family car. It's a HUGE challenge to go up and down everytime as the space for turning the corner are very limited. There are carpark slot drew after the turning point as well. Hence need to be extremely careful in the carpark. Designated carpark slot was parked by other car when we were back at 10:40pm. Texted and called the customer services but no reply. Customer service only replied next day 9am. The corridor was very sandy as the building is very new. So do the living hall floor. Keys were not in the mailbox when we checked in. Hence we need to wait for supervisor to come. There are 1 mosque and 2 hospitals downstairs. The mountain view from unit was pretty good. The unit was nicely decorated. Just that we need to clean wash our feet before entering the room as living hall was sandy. The house was well equipped with the amenities that needed. There is no hairdryer in the house or hook in the toilet to hang clothes.

Appreciate to provide one more access card, especially for family with more members, as it will be inconvenient to enter or leave the place without access card. Also to highlight the security issues to the management as this is a new location, residents safety is the top priority.

Pillows are saggy. No fiiting in the toilet to hang clothes

A very pleasant stay. It is huge with two rooms. Very clean. Easy to check in & check out. Surrounded by shops & it is in town. It has an infinity swimming pool which is superb. I recommend this hotel to travelers especially who come with family.