Due to the beautiful beaches in the area we wanted to extend our stay for 2 more nights, we went down to the front desk and the female desk clerk looked up our room and said that we had to call Travelocity to book it, since we had used them first. No problem! I asked if we could have the same room,I didn’t mention this,but I’d bought cleaning products and cleaned this room, I didn’t want to change rooms and have to clean again. We called and paid over $700 for this room, which was steep but fine, again we love the area. As we are gathering up our stuff for the beach the phone rings and it’s Mario,the villain of the story, he informs us that we can’t stay in this room, we must move. After a call back to Travelocity and her calling the hotel we decided to cancel! He was rude and had no interest in whether we were a return guest or not, we will NOT ever be. We found a beautiful cottage closer to the beach, 150$ cheaper, AND it was CLEAN!! Unfortunately, I can’t find a place to attach photos or I would happily show pictures of the very high ceilings and the mold along the seams. It appears they had a leaky roof and never killed the mold. The freezer had a grocery bag stuck to the ice maker with what looked like a “human finger!” Don’t panic, it was a sweet potato fry. I used bleach and a fork and got it loose. It took awhile to clean, but I still refused to use the freezer. The toilet and shower weren’t clean, prior to our stay. There were no utensils,dishes,or cookware.
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