When we check in at 4 pm our room was not ready. The front desk staff stated our room is still being cleaned. We had to take our hood storage out from our suv and they had to store it . Very inconvenient and on the website did not state anything about vehicle hight. Staff stated the parking is and outside company. Also the day before a text was send about having to pay parking fees which was 35 a day and we had to pay a security deposit of 150 per night and a cleaning fee was also added which was 165 I think Because I never received a receipt. I am about to call them . By 5:30pm we came back from the grocery and was checked in . When we got to the room it was clearly wasn’t cleaned the furniture was dusty. After all we tried to enjoy our vacation . The view from our room was beautiful and the pool area was nice . The security.at the pool was not nice at all. The elevator was another annoying thing it clearly said 10 people at a time, the hotel had a lot of people that spoke different languages and I don’t think they read the signs. On many occasions it had at least 16 people on the elevator. Very scary. The beds was very comfortable. Don’t bring umbrellas or chairs they provide them across the street 1 umbrella, 2 chairs and 4 towels. When was time to check out the security could not find our storage unit, then asked me if I can carry the roof storage out , am like no I didn’t request it taken down your company did so why are you asking me to carry it out.
Übersetzen