Pegasy Suites Lakeside Bewertungen

The apartment is very beautiful and Cris provides very good services for us. The lady very kind and warm. Will come again when we arrive Hanoi.

I only stayed a night for my business. the place was clean. i like it as it was very quiet and it has a kitchen and some basic stuff to cook

It was good to stay here. The room was spacious and spottles clean. Check in was quick. I like the location too even its a bit far from my work place but its near to the lake which was very peaceful

The stay was good, the apartment is huge, can stay up to 8 people, towels and supplies are provided, huge tv and great location 😇

Very basic, good enough for 1 night

Parfait pour un séjour entre amis, appartement confortable et bons équipements !

낯선 사람을 만나는 게 낯설기 때문에 원격 체크인을 안내해주는 방식이 마음에 듭니다. 직원은 Zalo, Whatsapp 또는 Wechat을 통해 귀하를 지원할 수 있습니다. 서호의 경치는 매우 아름답습니다. 레스토랑에서 음식을 주문하여 객실로 배달받을 수 있어 매우 편리합니다. 나는 이 곳으로 다시 돌아올 것이다

Hài lòng về phòng , sạch sẽ , đồ đạc đầy đủ , buồng dọn hỗ trợ nhiệt tình ♥️

中国人千萬不要订此酒店，晚上八點多入住樓下前台无人沒亮灯，门口有张牌有电話号码，让你们加沟通软件發開門方法和密碼，然後坐電梯到相應樓層去打開電箱拿房鎖匙。毫無服務、安全保障。

一般般的酒店

Khach san rat tot se dat tiep nen lan di co di cong tac nua thanks

We booked Pegasy Suites Lakeside for 11 nights, expecting a comfortable stay based on the listing photos. Unfortunately, we could only tolerate staying for 4 nights before we checked out early and moved to a better accommodation. This property fell far below acceptable standards, and I would not recommend it to anyone. Here’s why: Cleanliness The bathrooms were filthy, with visible mold and dirt along the edges of the bathtubs, walls, and floors. The old and dirty mold stains clearly showed a lack of proper cleaning. Both bathtubs lacked drain stoppers; we received only one stopper after explicitly asking for it. The foul odor from the toilets and drains was overwhelming and seemed to come from the building's entire drainage system. This smell spread through the bathrooms and into the living areas via the bathtub and floor drains, making it necessary to open windows for ventilation—even during cold weather. One bathroom window had a broken lock, making it unsafe as it faced the building’s atrium, creating a risk that someone could enter. The bedding was entirely different from what was shown in the listing. Instead of high-quality white sheets, we were provided thin, dark gray bedding of poor quality. The bath towels were old, small, and thin, in a brownish color—not the clean, white towels shown in the photos. No hand towels or washcloths were provided. The laundry machine emitted a terrible odor, which transferred to our clothes during washing. The bathroom carpets were old, thin, and dirty, further adding to the poor impression of cleanliness. Facilities and Maintenance The kitchen was poorly equipped with only one pot and one pan for the induction cooktop, and the pan didn’t even work with the cooktop. We had to manage with only the pot. Basic kitchen necessities like a kitchen towel were missing, so we had to purchase one ourselves. There was no laundry soap provided for the washer and dryer, requiring us to buy it separately. All cabinets and drawers in the bedrooms and kitchen were faulty. They had no stoppers and would fall out completely when pulled, making them hazardous. The bathroom faucets leaked and sprayed water in all directions, making them difficult and annoying to use. The iron and ironing board, which were only available upon request, were old, dirty, and damaged. The slippers listed as amenities were limited to a single pair in a 3-bedroom accommodation, which was inadequate. Noise Disturbance The listing claimed the rooms were soundproof, but this was entirely untrue. Every morning, we were woken up by the noise of street cleaners sweeping with bamboo brooms, even though we were on the 6th floor. Nighttime was filled with loud noise from nearby bars and restaurants, sometimes lasting until 2–4 AM. At exactly 7 AM, loud announcements from ward speakers near the building disrupted any chance of sleeping in. Throughout the day, loud music from a preschool next to the accommodation made it impossible to find peace and quiet. Cus