Pullman Hanoi Bewertungen

Tolle Lage und freundliches Personal, aber sehr alt und sehr dreckig. Ein guter Ort für Leute, die vom Pullman Hotel träumen. Aber nichts geht über Pullman, da das Hotel sehr schmutzig und voller Ungeziefer ist. ABER ich kann WIRKLICH sagen, dass das Personal in jeder Hinsicht sehr freundlich ist. Das Essen ist nicht so gut im Vergleich zu denen, deren Marken „Accor“ lauten. Dieses Mal musste ich aufgrund des Mangels an Accor-Markenhotels in Hanoi im Pullman Hanoi übernachten. Wenn ich das nächste Mal ein anderes Hotel der Marke Accor erwischen könnte, würde ich dieses Hotel nicht buchen.

Gute Frühstücksauswahl, sauberes Zimmer, freundliches und tolles Kundenservice-Personal. Ich liebe Pullman wirklich. Ihr Service enttäuscht mich überhaupt nicht. Das ist die Art von Service, die einen dazu bringt, für den nächsten Aufenthalt wieder in das Hotel zurückzukehren. Sehr empfehlenswert.

A little old hotel, the location is in the center of the Hanoi city. You can get down to eat pho and drink AHA coffee in the street.

Room has a weird smell. Breakfast was good. They have swimming pool and gym, but we didn't use them.

Hotel rooms were clean but found cockroach on my breakfast table . Hospitality was ok ok in spite of being a very good brand . People were also not that warm they were just keep on telling us this is chargeable , that is chargeable which were clearly mentioned and written. So overall it’s was OK experience.

relative good hotel come again

Service and amnesties pretty lackluster for 5*. Lots of misunderstanding, e.g. we asked the room service to bring fresh drinks at 10PM, they came almost at midnight while we were sleeping but rang the bell and knocked until we got up. Restaurant also pretty weak, medium rare steak was gray withoyt a drop of juice left.

I recently had the opportunity to stay at Pullman Hotel Hanoi, Vietnam, and it was a great experience! From the moment I set foot in the hotel, I was deeply attracted by the elegant environment and thoughtful service here. First of all, as soon as you enter the lobby, you are attracted by the spacious and bright space and exquisite decoration, which feels very comfortable and warm. Especially when it came to check-in, Phuong Anh was very helpful to me and I am very grateful to her. The rooms are very spacious, well laid out and fully equipped. The bed was soft and comfortable, giving me a good night's sleep. The bathroom is also very clean and tidy, and the toiletries are of high quality and very reassuring to use. In terms of service, it makes me feel the warmth of home. The staff at the front desk are very friendly and check-in and check-out are very quick and efficient. Here I have to mention Phuong Anh again, her thoughtful service really impressed me. In addition, the hotel's dining is also worth mentioning. Breakfast is rich in variety and tastes. It is highly recommended to the friends who will come here for business or travel, I believe you will also love here!

Service excellent, breakfast excellent. Room very dark, reading light insufficient, bed MUCH too soft. My specific room (211) had a musty odor if the A/C was turned off.

This good environment and nice hotel ,will come back again thanks

Very nice and clean, perfect service and in a great location. Ill go back again for sure!

accessible location and friendly front desk staff. Room is clean and cozy.

The hotel is very good, especially the staff there, they are always nice and working with high efficiency. My colleague inadvertantly left my Ipad in the hotel when I checked out and did not realize it untill I was on the way back to Shanghai!!! It is so lucky that the staff, particularly the girl named ANH providing Chinese service and helping hand over the Ipad to my friend smoothly!!!

Very good service, food, location and transportation.