Zur Gewährleistung der Authentizität der angezeigten Bewertungen berechnen wir nicht einfach einen Durchschnitt. Stattdessen berücksichtigen wir sowohl die Glaubwürdigkeit der Bewertung als auch das Datum des Aufenthalts des Gastes zur Ermittlung der endgültigen Bewertung.
The service was great but the room was really bad, cobweb on the walls, no toothpaste and brush, the bathroom and balcony wasn’t appealing
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Antwort der Unterkunft: Dear Guest, thank you for choosing our hotel and acknowledging our service. We apologize for the issues you mentioned regarding the room cleanliness, missing toothpaste and toothbrush, as well as the bathroom and balcony. In fact, we do provide a toothbrush, which is stored in the vanity box, but we regret any inconvenience caused by not pointing this out. Our hotel offers stunning sea views from every room and is conveniently located near the city center, ensuring a comfortable stay for our guests. Should you have any requests or questions during your stay, please feel free to contact our front desk at any time. We will do our utmost to address your concerns and continue improving our services. We look forward to welcoming you back for a more delightful seaside experience.
This hotel was OK but they gave my 17-year-old son a lot of trouble checking in because they say he wasn’t 18 years old yet but come on it’s a holiday tons of students are checking into hotels so it took me a while to get the hotel to let him get checked, in kind of disappointed about it
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Antwort der Unterkunft: Dear Are you saying our hotel? We all arrange for guests to enter the room directly😂😂😂
Места в номере много. Две большие кровати и есть диван. В пятером спокойно разместились. По просьбе принесли ещё один комплект постельного белья. Завтрак на любителя, дают какую-то китайскую еду, лучше питаться самим. Полотенца только одноразовые. Не хватает микроволновки. В целом, как переночевать на 1-2 ночи пойдёт. Попали в сезон тайфуна..
Antwort der Unterkunft: 親愛的先生…正常我跟客人簡單一説就明白,基本都可以自己找到地方,您對地方不熟悉需要人帶領,沒有關係,我第一時間就趕過來接您了,正巧碰上另外一個在門口等待的客人,因為您在聯繫的時候就不耐煩,脾氣不好,電話裏就聽見您對您的老婆很兇,口氣不好,所以不敢怠慢,因為你着急沒辦法領他們實在抱歉,我至少要跟其他客人簡單説明一下情況吧,您又不願意等待,氣沖沖的往前走,我肯定在後麪了沒辦法那麼快領路,還有門鎖的一系列問題,人家客人前面都住的好好的,老客還指定留這個房間,怎麼到你這就是這壞那壞呢?您有問題不懂可以聯繫我們幫您解決,而不是自己不懂操作在這裏胡言亂語影響別人做生意,別説免費,我們也接待不起您這樣沒有一點耐心的貴賓,給您帶來不好的體驗深表遺憾,我們會繼續努力,認真對待每一個客人。