We booked two very expensive nights here via **********. Upon arrival we were greeted and shown to our room. While the hotel itself looks OK on pictures, it's a different story once you see it up close. It's acceptable but nothing more and certainly not worth the price of admission. What ultimately led to us finding another hotel, though, was the downright extreme noiselevels at the hotel. Next door there were builders running angle grinders, air hammers and breaking up concrete. It was so bad that we had to shout to each other while trying to stay at the pool. After not more than 1,5 hours at the hotel we asked for a refund at the reception because of the noise. We were informed that the hotel was aware of the noise and that it would last from 0900-1700 every day. The staff asked for our contact information and said that they would work out something with the manager. We also talked to ********** where we were told that the management had every right to deny us a refund even though they did absolutely nothing to inform us about the noise before making the booking. Ultimately - as one might expect from a management that didn't inform anyone about the noise in the first place - they ended up denying us a refund. As such I really must recommend against staying at Nero North. There are much, much better deals to be had. Don't go here expecting peace and quiet. Absolutely not recommended!
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