Verified traveler
23. Februar 2024
Not so good, very disappointing for the price. Heat/AC system blew between frigid and hot air no matter what temp I set it at. Old-style LCD tv, pic was washed out, no settings to correct it. Channels wouldn't display a picture after a couple hours. Mattress not very comfortable. The bed is set very high off the ground which would make getting in and out difficult for older people or those with some disabilities (I'm 6' tall and found it difficult). Areas under night stand and other furniture not vacuumed, lots of dirt, debris. Bed sheets and towels are made with polyester blended into the fabric. It's like drying off with a plastic bag after a shower. Four small, lumpy, polyester-filled pillows, cheap and uncomfortable, undersized for a king size bed. I expected a lot more from a Best Western and a room priced at $145/night. After waking up an hour after going to sleep, because the heat system was blowing frigid air, and unable to watch TV, I packed and left. I called the following day to complain and hoping for some reimbursement which wasn't offered, decided to let others know of my experience. I don't understand how hotel owners can cut corners on comfort and quality and expect guests will just accept it. (Linens with polyester???)
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