A number of issues. It claims 4 star status and charges 4 star prices, but is only 3 star, and is over-priced by at least $40 per night. The best feature is the bed, followed by the hot shower, but it was downhill from there. The pillows were all the same- hard and high- I'm used to a bit of a range when there are 4 to choose from. The floor is cold lino, with no mat anywhere. The aircon was reluctant to do much warming, even set on 22. Crockery had to be sourced from the Office- there were three mugs. Just two hard plastic chairs to sit on and no bedside clock. For the same money I've had a very comfortable room with a spa elsewhere.
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