We recently stayed at Furano Winery Hitohana Hotel and had a very enjoyable experience overall. The hotel exceeded our expectations in many aspects, and I would like to commend the team for providing such a comfortable and welcoming stay.
One of the biggest highlights was the thoughtful range of complimentary amenities. Having free washing machines and dryers was incredibly convenient, especially for travellers on longer trips. The onsen was clean, relaxing and well maintained, and we appreciated the complimentary green tea, roasted green tea, lemon water and drinking water available outside the onsen, which made the experience even more refreshing.
The staff were consistently warm, friendly and helpful throughout our stay. They were always willing to assist whenever we had questions, which made us feel genuinely welcomed.
Our room was spacious, quiet and very well equipped. The kitchenette was thoughtfully stocked with everything we needed, making it easy to prepare simple meals. We were also pleasantly surprised that the hotel had already prepared a proper bed for the third person in our group before our arrival. The refrigerator included a freezer compartment, which was particularly useful for storing ice cream and frozen food that we purchased during our trip.
We also appreciated that complimentary coffee and tea were available throughout our stay. One of the most memorable experiences was the daily complimentary wine tasting during happy hour. As an added bonus, the hotel also provided us with a voucher to redeem a complimentary bottle of wine at Furano Winery, which was a wonderful gesture and a unique way to showcase the local winery.
While we thoroughly enjoyed our stay, I hope the hotel will consider a few areas for improvement.
The hotel's location is slightly away from central Furano, so having a car is highly recommended. This was not a major issue for us, but guests relying on public transport may find it less convenient.
The parking arrangement could also be improved. The car park is located about a three-minute walk uphill from the hotel. While the distance itself is manageable, the walking path consists of loose stones without a proper pavement. At night, the area is very dark, and during rainy weather, it can become slippery and potentially hazardous, particularly for elderly guests or those with mobility issues. Additional lighting and a paved walkway would greatly improve both safety and accessibility.
Lastly, although breakfast was enjoyable, we found the selection somewhat limited compared to other hotels we have stayed at in Furano. For example, during our previous stay at La Vista Furano, the breakfast offered a wider variety of Japanese specialties, including fresh sashimi and Furano melon, as well as complimentary late-night soba, which created a more memorable dining experience. At Furano Winery Hitohana, the breakfast leaned more towards Western offerings. Expanding the selection of local Japanese dishes and regional specialties would further enhance the overall guest experience.
Despite these suggestions, we had a wonderful stay and would gladly recommend Furano Winery Hitohana Hotel to anyone looking for a peaceful, spacious and comfortable accommodation in Furano. The generous complimentary amenities, excellent service and thoughtful hospitality made our stay truly memorable. Thank you to the entire team for making our visit such an enjoyable one.
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