Whenever I dealt with the staff whether it be evening staff or morning staff, they were extremely rude. One time when I called with a simple question I was interrupted so fast with. "I CAN'T UNDERSTAND YOU" being yelled at me. It caught me so off guard It took a minute to remember why I was calling. There is a much more professional, and kind way to tell somebody you don't understand what they're saying. Other than that this day was great but every staff person I dealt with was really rude. I am not one to usually complain about those things and usually ignore it but I felt like because it happened more than a couple of times something should be said. Thank you very much.
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