We booked for two nights but only stayed one. Desk staff was polite and courteous and refunded our payment for second night without a hassle. We booked a handicap accessible room because we need it. After moving in and getting settled in our door lock quit working. Desk clerk programed new keys but still didn't work, so we had to change rooms. (no maintenance person on duty at 4 pm on friday) Our new room was not accessible, smaller and had several problems. The bathroom door would not latch. Drain plug missing from bath tub. Huge rust stains in bath tub. The exit door at the end of the hall (10 feet away from our door) was broken and would not latch or even close all the way. 5 stars to the desk staff who tried to be helpful. Minus 5 stars to owners of the property who have failed to maintain what could be a nice hotel. Breakfast bar was not the best, but okay, but the breakfast room was too small for the size of the hotel and the number of guests. Breakfast was crowded and noisy.
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