Holiday Inn Express & Suites Edmonton SW – Windermere

Hotel was very clean, very nice, let me have a late check-out and the free breakfast was amazing!

We have a short trip to Edmonton visiting our friends. We liked the location and the underground parking. The room and bathroom were clean. We liked it the bed is big and room size. My son love watching out with the big window with the little couch. However I think the breakfast end too early. It closed before 10am. we are on vacation and sometimes don’t want to rush. I think it will be better to extend til 11am.

房間很乾凈 有室內和室外停車場 酒店還提供免費西式早餐 入住體驗很不錯

服務態度很好，環境乾淨整潔，適合親子出行。早餐豐富👍

I flew to Edmonton from Kelowna to have a surgical procedure done. I was extremely anxious about the whole experience. That quickly changed. I arrived in the evening and went straight to my beautiful room, my amazing bed and had a quiet sleep. In the morning I was greeted by your breakfast hostess called Edna. She was amazing. She told me that a lot of people stay at this hotel that have had the same procedure I was about to have and not to worry. She reassured me that I was going to be perfectly fine. What a thoughtful, kind and respectful employee you have in her. Now, onto front desk. Michelle was also so very, very helpful. The snow storm that had accumulated over the night had basically crippled the city and there were no cabs to take me to the clinic. I had no idea how I was going to get there on time. Michelle told be about Uber and that they would get me there faster. She offered to pay for my Uber since I did not have it set up on my phone. I ask you, who does that nowadays? Who goes above and beyond like that? Not many... This hotel is how a hotel should be, I give you all 11 stars. Kudos to Edna and Michelle. You are the best...

Very helpful and friendly staff, especially Edna. Great option for families. Cleanliness could be improved though. Overall, we enjoyed our stay.

Nice clean property. Spacious rooms and great breakfast. I’ve always have had good experiences with Holiday Inn and this hotel has been no different!

Clean and new. Nicely equipped and designed. Good breakfast and in a nice area. I'd definitely stay there again.

The location, cleanliness, and staff were amazing and knowledgeable. The only thing I would change, is the pillows were very soft. Possibly adding in a firmer option could benefit guests!