Premier Inn St. Neots (A1/Wyboston)

Same basic room, same good shower, it was clean when I arrived. Getting very expensive for a shower and a bed, but not much choice of accommodation in the area. You can get the room serviced but only if you ask for it, bathroom clean but the drains smelt a bit. Creaky floor from the room above so not the best nights sleep. I used to think this was OK for the price, it has nearly doubled for the same nights and goes up more if there is an event on so you never really know until you try to book. Rooms need modernising. The hotel is a 20 min walk from the town centre so location not great from that point of view, but there is a very good Indian restaurant 5 mins walk away.

Clean and tidy. Hotel was near to the event we were attending and free parking a bonus, however a bottle of water £2.30??? Really!! Other gripe, the extraction fan in the bathroom was noisy even with the light turned off so didn’t sleep very well!

We had a very relaxing and comfortable three nights at this Premier Inn. It was quiet, the bed was lovely, the room had ample space and it was very handy for us to see nearby family and friends. We wanted a simple, straightforward base, that was good value, and it was next to a very good pub, where we had our breakfast as well. We'd recommend it.

I’ve stayed in lots of Premier Inns and this was by far the poorest regarding state of repair and I paid the same as the much newer one half a mile away. The breakfast was at a pub across the car park which was stones and flooded in parts. The choice for continental was poor and didn’t look fresh. There was one staff on duty who was rude and of the opinion he didn’t want us there. He started clearing the offerings away before we had even got our hot drinks or should I say warm drinks. The hot water flasks hadn’t been replenished for sometime.

Andy on reception was brilliant. Helpful and friendly. Stayed in a lot of Premier Inns for work and they’ve been really good but the level of customer service today was the best ever. Thanks Andy for confirming my room number on multiple occasions.

I stay at the Premiere Inn quite a lot as I work in the area. I stayed on 7th March and Andy on reception remembered me from my previous stay the week before. I had worked quite late and after chatting to Andy about what I do, he left me a little gift on my 7th March stay, with a lovely note, showing appreciation for the work I do. It was really sweet, and it was great that Andy and the staff remember me. Everyone is always friendly and helpful and it makes my travel a bit easier knowing I feel comfortable and looked after whenever I stay here. Thank you!

I came for only a night to pass an exam at a centre next door. I picked the closest hotel. I worked many years in the hotel management business and I can say from experience that the bed was so comfortable to me. I slept in many 4 and 5 stars hotels and I never slept better in a hotel than this one, the mattress, cover and the pillow were excellent for my back. Also the room was really clean and all the basics that we need for a night. The staff were very helpful, thank you to Andy for the service. Also the staff of the day from reception to maintenance were very nice! I will definitely come back when I'm back in the area. Thank you. :) PS : Hello from Denmark :)

Lovely rooms and great stay. Would book again if ever in the area😁 Receptionists were lovely and welcoming. Free parking which is a plus and is very spacious and big. Check in was simple and easy-going. I always visit Premier Inns so is up to standard as usual.

Staff are lovely hotel and room are very very clean the signal for EE is extremely bad which is not the hotels fault just a heads up for anyone looking to stay the wifi is super slow and you have to pay extra for faster wifi which I believe an all round faster wifi should be provided for free as most hotels provide this