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Lage4.8
Ausstattung4.8
Service4.8
Sauberkeit4.8
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Gastnutzer
Deluxe Zimmer mit Queensize-Bett
Aufenthalt im Mai 2024
Single
4 Bewertungen
4.5/5
Großartig
Gepostet am 17. Juni 2024
Brand new and very nice rooms. Location is fantastic, but that’s personal perspective. The staff is what really stands out here. They’re extremely friendly and helpful.
Übersetzen
Antwort der Unterkunft: Dear guest, thank you for choosing to stay at our hotel and sharing your stay experience. We are glad that you have been impressed by our brand new guest rooms and superior geographical location. More importantly, we greatly appreciate your praise of our employees. We have always been committed to providing customers with the best service and experience, and your affirmation is our greatest encouragement. We look forward to your next visit and provide you with a more comfortable and enjoyable accommodation experience. Thank you again for your evaluation and support.
SueSue 89
Deluxe Zimmer mit 2 Betten
Aufenthalt im Nov. 2024
Reise mit Freunden
1 Bewertungen
4.2/5
Sehr gut
Gepostet am 17. Dez. 2024
Hotel is new and clean. location ok, walkable distance to 33 town, around 700-800m.
The only thing I wanted to highlight is their double bedded room is only suitable for two adult + two children but not 4 adult. It come with two 1.35m bed (super Single bed). I booked for three adult, which is unable to fit.
All the amenities given is only two sets. But breakfast coupon they give four.
Übersetzen
Antwort der Unterkunft: Dear guest,First of all, thank you very much for your valuable feedback on our hotel! Your opinion is very important to us and helps us to continuously improve the quality of our services.We are sorry that your twin room can only accommodate two adults and two children instead of four adults. This is really an oversight in our work, we did not accurately explain to you the specific configuration of the room. Our twin room does come with two 1.35m super single beds, which is quite compact for three adults.Regarding the facilities you mentioned, we did make an error and the number of facilities provided did not match the breakfast ticket, for which we sincerely apologize. We have investigated this error and have taken the following corrective actions:1. We have updated all room information to ensure that each guest has a clear understanding of the room configuration.2. We will immediately adjust the number of facilities in the room to ensure that every guest can enjoy the service they deserve.3. For the inconvenience of your stay, we will provide you with additional compensation to express our apologies.Please be assured that we have rectified these issues and will ensure that they do not happen again. We value your experience and hope you will give us a chance to prove ourselves again.Thank you again for your feedback, your satisfaction is our greatest pursuit. Look forward to your visit again, we will be happy to serve you!
martinlamhy
Smart Zimmer (Doppelbett)
Aufenthalt im Okt. 2024
Pärchen
16 Bewertungen
3.5/5
Gepostet am 14. Nov. 2024
Rooms are ok and tidy but the receptionist is not good and the carpark is not good and no cover (outdoor plus temporary parking).
Übersetzen
Antwort der Unterkunft: 【❤绿意阳光,自在舒坦❤】Dear Guests,First of all, thank you very much for your valuable feedback on our hotel. We attach great importance to your opinion, because your satisfaction is the driving force for our continuous improvement.We apologize for the receptionist service you mentioned. We understand that you have experienced inconvenience during the reception process, which is definitely not the standard of service we expect. We sincerely apologize for this. In order to improve the situation, we have conducted additional training for the front desk team to ensure that every employee can provide a more professional and friendly service.As for the parking lot, we are also deeply sorry. Due to recent construction, our parking lot does have insufficient coverage and temporary parking is inconvenient. To address this issue, we have taken the following steps:1. Added covered facilities for temporary parking spaces to reduce the inconvenience of sun and rain.2. Partnered with nearby parking lots to provide free or discounted parking services to guests.3. Enhanced on-site guidance to ensure that guests can quickly find a suitable parking spot.We've seen the effects of these corrective measures and we believe they will greatly improve your parking experience.Thank you again for your patience and understanding. We are committed to continuously focusing on and improving our services to ensure that every guest can enjoy a comfortable and convenient stay. If you encounter any problems again during your future stay, please do not hesitate to contact us and we will be happy to help you out.Looking forward to your visit again and wishing you a happy life!
Gastnutzer
Deluxe Zimmer mit Queensize-Bett
Aufenthalt im Mai 2024
Single
4 Bewertungen
2.7/5
Gepostet am 13. Juni 2024
The rooms are new so that’s nice, but there’s 0 service. Just a person at the front desk (they don’t speak English, so just be aware).
Übersetzen
Antwort der Unterkunft: "Excellent service, unlimited charm." Dear guests, thank you very much for staying in the hotel and sharing your experience. We understand that you have high expectations for the hotel, but it is a pity that you failed to meet your expectations this time. We sincerely appreciate your feedback and will take measures to improve our service as soon as possible.
Massimiliano Go
Deluxe Zimmer mit Queensize-Bett
Aufenthalt im März 2024
Reise mit Freunden
53 Bewertungen
4.0/5
Sehr gut
Gepostet am 16. Juni 2024
Nice hotel, cheap, great position, clean..I will stay there again, right compromise between price and quality
Übersetzen
Antwort der Unterkunft: Dear valued guest,Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that you found our hotel to be nice, cheap, and in a great position. We are also pleased to know that you found our hotel to be clean and that you plan to stay with us again.We take pride in providing our guests with a comfortable and enjoyable stay, and we are glad that we were able to meet your expectations. Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back soon.Thank you for choosing our hotel.
sunhongjiao
Business-Zimmer mit Queensize-Bett
Aufenthalt im Nov. 2024
Business
27 Bewertungen
5.0/5
Hervorragend
Gepostet am 14. Dez. 2024
设施:ok
卫生:ok
环境:ok
服务:ok
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Antwort der Unterkunft: 【❤綠意陽光,自在舒坦❤】My darling,自然 親和 真誠是小麗的服務理念~千言萬語匯成一句話,感謝您茫茫酒店選擇小麗,感謝您的用心發現和用心分享,自然 親和 真誠是小麗的服務理念~歡迎再回來!這麼細心的點評看得我都感動了呢,有朋自遠方來不亦樂乎
Gastnutzer
Deluxe Zimmer mit Queensize-Bett
Aufenthalt im Sept. 2024
Reise mit Freunden
5 Bewertungen
5.0/5
Hervorragend
Gepostet am 24. Okt. 2024
设施:good
卫生:good
环境:good
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Antwort der Unterkunft: 【❤商圈娛樂中心,人氣麗枕服務❤】 尊敬的賓客:您好!非常感謝您的支持與鼓勵,您的認可是我們前進的最大動力。 麗楓酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓 客的要求。我們期待您的再次光臨
BJon
Deluxe Zimmer mit Queensize-Bett
Aufenthalt im Juli 2023
Business
29 Bewertungen
4.5/5
Großartig
Gepostet am 11. Aug. 2023
Convenient Location. Excellent and super-friendly service! It's a good hotel for a business trip. If you are driving, parking can be challenging, but I recommend this hotel to everyone.
Übersetzen
Antwort der Unterkunft: 【❤人氣精選,細心服務❤】酒店是我們的基礎,服務是我們的根本。舒適的體驗在麗楓酒店,温馨的感受在麗楓酒店。出門在外衹為能在城市之中得到心靈的放鬆。期待與您下次的美好邂逅,一直在路上與您相伴。