The Pinnacle Hotel and Suites
Davao|1.88km Entfernung von Felcris Centrale
Letzte Buchung vor 21 Stunden
I am on my Vismin leg of trainings and Davao is my last for this week. Had a great, smooth time in Tacloban, Cebu, Bohol and this last seminar in this hotel have been very challenging so far. At the front desk, I requested for lower floor, which I normally do (due personal traumatic experience which I do not need to explain) and after a series of ”please” thank God, Kate of Front Desk stepped in and found us a room at 6th which will be ready only by 5pm. It was turned over around 6pm. In preparation for our Monday seminar, we coordinated with Rose of Banquet to ocular the place as we have a specific layout to follow that will be good for classroom set up, group dynamics and dining. When we arrived at Ruby function room, linen staff Cory was there arranging for our seminar on Monday so we rendered help in lay outing the tables and chairs, projector screen. When we had to coordinate with the technical, we requested an HDMI longer than 1 meter so laptop can rest on the tech table. Sure they have a longer one but with additional charge of P300/day. When I asked for wireless mic to be used since the activity will involve passing around of microphone among the participants, guess what? Yes, an additional P800/mic/day will be charged! So with the 3 days seminar and 1 week stay that we pre booked and paid , these little requests do not come free. I do not want to ruin my Davao stay because I am an avid fan of our former President Duterte and only have the highest respects for his place. I hope to find some pleasant things from this hotel for the remaining days of my stay here to compensate for the ugly start. Time to activate the Vision Mission which is in every room of the hotel and not just left on the brochure. A simple greeting, some genuine smiles mean a lot to every customer. So far the only staff who has a ready smile and genuinely asks how he can be of service is Jaypee, service crew of Cafe Frances. He takes time to talk with the customers and ask how they are doing and recommends the best dish. Food is great and reasonably priced -- large servings and delicious! As for the edifice, needs repairs and refurbs. We had to call in help for the A/C and busted light bulb. 
