Name: The Ivy Hotel
Address: 1149 Magdalena Ave, Condado, 00907, Puerto Rico, 1149 Magdalena Ave, Overseas, Puerto Rico
Rating: 4.1

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Positive Bewertungen

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My experience was better than expected. The hotel is very clean and the staff is very friendly. I couldn’t expect anything better. ￼i will be back very soon again. The ivy hotel is a 5 star for us.

Totally reccomended, right at Condado’s district main street, easy access to everything, lots of restaurants around. We had a night flight so they let us shower and change before our flight

El personal es muy amable, habitaciones recién remodeladas.

24-Stunden-Rezeption

Gepäckaufbewahrung

Pool

WiFi

Raucherbereich

Nichtraucher-Zimmer

Alle Sprachen

Englisch

Spanisch

Alle Zimmertypen

Vibrant Double Queen

Modernes Zimmer (Queensize-Bett)

Rooms were ok… nothing out of the extraordinary but it had a weird smell to it. The location is nice, it’s near condado area almost everything walking distance. AWFUL service. Since we came in we had problems to check-in and confirmed our reservation had the late check-out at 1pm since it was included.  We had Late Check-out included and when we were about to check out, we told the lady at the front desk that our check out was at 1pm. She looked at us and said no it’s at 12pm but with a bad attitude.  Then I told her that our stay had included the late check out. She then said with the same very bad attitude, “well if you said that at first”.  Then my partner said well there’s a problem with organization because we said that at check in and she confirmed it. She then responded with even more attitude… “No the problem is communication”  Honestly for being a “Hotel” it had a horrible customer service. Not recommended at all if you want a pleasant vacation.

This hotel looks nice in pictures. It’s been all renovated. But when you get there, this is an entire other story. We didn’t have toilet paper when we arrived. We had to ask twice for them to give it to us (and we had to go get it at the front office ourselves), the towels were all stained (yellowish and brownish), the soap (usually packages in paper) that was used by the previous people was used in the shower, with the paper next to it. There was a Q tip in one of the night stand drawers. The floor wad all dirty. At night, around 1am, people were yelling and partying in The hallway and the bedroom with laud music and slamming doors. I tried to call the front office twice but no one answered. The worse thing is the staff is not friendly and helpful AT ALL. They just don’t care. We asked them to clean the room after spending one night but they said they only had 1 maid that day and she was gone already. I would ‘t recommend this hotel to anyone.

Das beste Preis-Leistungs-Verhältnis in County. Neue Einrichtungen und super freundliches Personal.

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4.3km from Fernando Luis Ribas Dominicci Airport

Alle Reisenden

Business

Familie

Single

Für andere gebucht

Pärchen

Reise mit Freunden

Anderes

Entdecke 57 Bewertungen für The Ivy Hotel, von echten Reisenden auf Trip.com mit 4.1 bewertet. Finde heraus, was früheren Gäste an diesem Hotel gefallen hat – einschließlich Service, Ausstattung, Lage, Zimmer und mehr!

57 verifizierte Gästebewertungen für The Ivy Hotel – Aktuellste 2024 | Trip.com

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