Summer Bay Orlando by Exploria Resorts

Beautiful resort!

Absolutely amazing place! Lots to do on property. Within walking distance of publix (Aldi is also directly across from there). Full kitchen in the condo. Gated community and security constantly patrolling the grounds. The grounds are so peaceful and absolutely gorgeous! Perfect place to vacation if you're visiting Disney Parks.

Hadn’t been there in over 7 years and was pleasantly surprised that the grounds, accommodations and staff are as great now as they were then!

Great stay, always enjoy staying at summer bay Orlando, disappointed main pool was shut down due to renovations, always enjoyed it, should have been on the website. Called about the injured cat and I don’t believe anything was done to help it.

It was ok… not worth the hefty price unless you’re spending a lot of time at a resort instead of exploring. The hotel is located 20 min outside of Orlando. The in house Starbucks is nice but don’t expect to earn any points. Gym is ok.

For the price, Summer Bay has tons of value. We’ve stayed here twice in the last year. First time was awesome as the room was more newly built (the 500 section) and closer to the good pool & rec centre. Second stay (in the 100 section) was good but not great. The room/building was older; the pool nearest to us under renovation. So, we packed more stuff and budgeted extra time to walk or shuttle to the other pools. On a rainy day, the rec centre attendant wouldn’t open the craft room for our little kids so the activities for them on that morning were limited but we got by (there is tons to do in Orlando - rain or shine after all!)

Staying at Summer Bay Orlando is always a treat. The staff is friendly, the property is well kept and the activities are great for kids and adults alike.

First night, door to unit we were in was broken, cold air and TONS of bugs got in. Bug in beds. We were bitten up. Rain water came into the unit. Jetted tub had black stuff come out of the jets. Moved to another unit, no offer to help move things. Last day of vacation ruined, washing machine broke, had to stay so they could repair it. Washer filled with water, turned off, leaving clothes in washer filled with water. Called front desk, no answer. Tried several times. It was later in the evening, we waited until next day. Finally got someone, they fixed the washer, but it stopped working again. Had to remove wet clothes and wait around for them to replace washer. They gave us access to washer/dryer in the unit next to ours. Washer worked, dryer didn’t. We had TWO broken sets. They replaced first washer/dryer, we took clothes back to dry them, new dryer didn’t work. Had to wait for dryer to be repaired in the unit next to us. Took most of day. Had to wash our clothes in our unit, then carry wet clothes next door to dry. Took most of our day/night, unable to go to the places we planned to visit. Bugs crawled on food on counters, found someone’s DIRTY UNDERWEAR in our room, dirty dishes in kitchen drawers, second jetted tub dirtier than the first. Lost our last full day of our vacation, and were compensated with one free pizza. DO NOT STAY HERE OR BUY FROM THEM! Reporting full complaint to BBB.

The property, rooms, customer service, location were all excellent. Really enjoyed our stay.