Novotel Bandung

Novotel Bandung Bewertungen

Novotel Bandung

Jl. Cihampelas No.23 25, Pasir Kaliki, Kec, Pasirkaliki, Cicendo, Bandung City, West Java, 40171, IndonesiaHoteldetails anzeigen
Novotel Bandung
Novotel BandungNovotel BandungNovotel Bandung
Verfügbare Zimmer für deine Reisedaten suchen
Preisgarantie
1 Nacht

Gästebewertungen

4.5/5
Großartig
57 Bewertungen
Verifizierte Bewertungen
Lage4.6
Ausstattung4.4
Service4.5
Sauberkeit4.5
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Alle Bewertungen(57)
Positive Bewertungen(55)
Bewertungen mit Fotos/Video(11)
Sauber und ordentlich(10)
Freundlicher Besitzer(10)
Großartiger Aufenthalt!(9)
Großartige Zimmer(9)
Negative Bewertungen(2)
Anonymer Benutzer
Superior Zimmer mit Kingsize-Bett
Aufenthalt im Juli 2024
Familie
290 Bewertungen
5.0/5
Hervorragend
Gepostet am 3. Sept. 2024
Rekomen hotel bandung, fasilitas lengkap, kids friendly, booking di trip mayan promonya
Übersetzen
Antwort der Unterkunft: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager
Travelarrr
Superior Zimmer mit Kingsize-Bett
Aufenthalt im Juni 2024
Business
11 Bewertungen
3.0/5
Gepostet am 23. Sept. 2024
Place is decent and ok to live in. Breakfast has limited options and serves the usual food
Übersetzen
Antwort der Unterkunft: Dear Mr. Travelarrr,Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies.Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences.I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us.We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit.Sincerely,Siswanto,Rooms Division Manager
Rohani Ariffin
Superior-Zimmer mit 2 Einzelbetten
Aufenthalt im Mai 2024
Familie
2 Bewertungen
3.0/5
Gepostet am 14. Juni 2024
The hotel was going through renovation works. I asked for non smoking room, but the room smelled of cigarette smoke. Even the corridor smelled of smoke. When I increased the fan speed of the aircon, the smoke smell intensified. I had a hard time trying to sleep. The toilet flush was faulty and continued flushing. The hotel prides itself as an environmentally friendly establishment but when asked to borrow cutleries, the staff informed that they do not loan such items. These practices will encourage guests to use disposables. Breakfast spread was average. Tried to call staff for assistance with luggage for check out but line was busy for 10 min. Brought down luggage on my own for check out.
Übersetzen
Antwort der Unterkunft: Dear Mr. Rohani AriffinThank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,SiswantoRoom Dividion Manager
Anonymer Benutzer
Superior-Zimmer mit 2 Einzelbetten
Aufenthalt im Apr. 2024
Pärchen
1 Bewertungen
4.0/5
Sehr gut
Gepostet am 26. Mai 2024
Good.
Übersetzen
Antwort der Unterkunft: Kepada tamu yang terhormat,Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Novotel Bandung. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif.Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami.Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya.Hormat kami,SiswantoRoom Division Manager
ardiansyah k dahlan
Superior-Zimmer mit 2 Einzelbetten
Aufenthalt im Okt. 2023
Familie
13 Bewertungen
5.0/5
Hervorragend
Gepostet am 16. Nov. 2023
recomend for short trip to stay here, more promo pls, not only for sunday but also weekend, hopefulylly novotel always success.
Übersetzen
Antwort der Unterkunft: Dear Mr. Ardiansyah K Dahlan.,We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,SiswantoRoom Division Manager
Dechsak Veingchai
Superior Zimmer mit Kingsize-Bett
Aufenthalt im Dez. 2023
Single
7 Bewertungen
5.0/5
Hervorragend
Gepostet am 14. Jan. 2024
Facilities are quite old but there is good maintain. Room is cleaning and staffs have good service.
Übersetzen
Antwort der Unterkunft: Dear Mr. Dechsak Veingchai, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager
Saras dewi
Superior Zimmer mit Kingsize-Bett
Aufenthalt im Juli 2023
Familie
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 28. Aug. 2023
A ver very very pleasent stays. Thank you novote, breakfast juga bisa ditake away karena harus chech out super pagiiiiii 😊😊
Übersetzen
Antwort der Unterkunft: Dear Ms. Saras Dewi, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager
okky muhammad
Superior Zimmer mit Kingsize-Bett
Aufenthalt im Juni 2023
Familie
2 Bewertungen
4.7/5
Wunderbar
Gepostet am 4. Juli 2023
Everything fine
Übersetzen
Antwort der Unterkunft: Dear Mr. / Mrs. Morisette,We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,SiswantoRoom Division Manager
Ashauk88
Superior Zimmer mit Kingsize-Bett
Aufenthalt im Juli 2023
Familie
49 Bewertungen
5.0/5
Hervorragend
Gepostet am 12. Aug. 2023
The room is big and clean. The breakfast has a wide spread of both western and Indonesian food. Good location.
Übersetzen
Antwort der Unterkunft: Dear Beloved Guest,We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,SiswantoRoom Division Manager
Ismail iman
Superior Zimmer mit Kingsize-Bett
Aufenthalt im Dez. 2024
Familie
14 Bewertungen
5.0/5
Hervorragend
Gepostet am 11. Jan. 2025
Very good
Übersetzen
Antwort der Unterkunft: Dear Mr. Ismail Iman,We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,SiswantoRoom DIvision Manager
DedyBMJP
Premiumzimmer mit 2 Einzelbetten
Aufenthalt im Febr. 2024
Business
5 Bewertungen
3.2/5
Gepostet am 8. März 2024
the hotel need to renovate
Übersetzen
Antwort der Unterkunft: Dear Mr. Haryadi,Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies.Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences.I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us.We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit.Sincerely,SiswantoRooms Division Manager
Gastnutzer
Aufenthalt im Jan. 2023
Business
2 Bewertungen
4.5/5
Großartig
Gepostet am 1. März 2023
There was an error in my booking. I book a king size bed room but the hotel said my booking is twin bed and there was no the king size bed room left. Thankfully the trip.com CS is very helpful and fast response. At the end the hotel offer me the queen size bed and trip.com compensate me also. Actually the hotel was good. Good location, much variation of breakfast buffet, and clean. But they need a little renovation in the room bcs it's look kinda old
Übersetzen
Antwort der Unterkunft: Dear Beloved Guest,We very much appreciate your comments regarding your stay at Novotel Bandung. It is great for us to receive positive feedback/feedback.We will share your comments with our team. We are sure that this feedback will serve as a motivation for all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one.Best regards,SiswantoRoom Division Manager
ChanPur
Superior Zimmer mit Kingsize-Bett
Aufenthalt im Sept. 2023
Pärchen
3 Bewertungen
5.0/5
Hervorragend
Gepostet am 26. Okt. 2023
Kamar luas Makanan breakfast 8,0 Yummy
Übersetzen
Antwort der Unterkunft: Dear Mr. Chanpur,We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,SiswantoRoom Division Manager
Gastnutzer
Superior Zimmer mit Kingsize-Bett
Aufenthalt im Okt. 2024
Business
9 Bewertungen
5.0/5
Hervorragend
Gepostet am 12. Jan. 2025
Good job
Übersetzen
Antwort der Unterkunft: Dear Mr. / Mrs. ,We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,SiswantoRoom DIvision Manager
Léo Ye
Superior Zimmer mit Kingsize-Bett
Aufenthalt im Apr. 2023
Single
4 Bewertungen
1.5/5
Gepostet am 20. Mai 2023
Old facilities, bed bugs, not what I would expect from Novotel
Übersetzen
Antwort der Unterkunft: Dear Mr. / Mrs. Léo Ye,Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,SiswantoRoom Division Manager