Hotel Estefania Boutique Suites

The hotel itself is quite clean and its pool is great. however, the number of staff is quite limited, so it took more than 10 minutes to get towel for the pool. Lastly but not least, it is listed as "with bath tub", but the water tank of room is not sufficient for the tub, so we could not take the bath though we selected here as this point was appreciated.

We loved the hotel. The rooms are very comfortable and the pool area is stunning. There are residential flats surrounding the hotel with barking dogs which I did find quite annoying. It is a beautiful hotel but the service is poor in comparison.

On the face of it property is lovely however they clearly have teething issues. Some staff are amazing and so helpful and welcoming. One was a let down from check in to departure. He was clearly distracted at check in, no information given. For a four star hotel they need to think about the details for example in my booking and also via a message to them I asked for twin beds (2 females travelling) this had to be asked again when I got to the room. Apparently the minibar - which was just a fridge with sparking and no sparking water which are not complementary, you need to scan a QR code for prices which is not noted anywhere. I assumed at a four start water and coffee in room is complementary… not here! It’s charged to your bill without knowing. I phoned the hotel prior to booking in February and asked about late checkout or facility to freshen up as we had a late flight on departure, I was told this is not a problem if we cannot keep our room they can provide somewhere to freshen up and get changed etc, so I booked. This is not the case. I asked while we were here and was just told no facilities and hotel full. However when I checked the site to book on our departure day they had rooms albeit next level up from ours. But was told no where to use, except poolside shower which is cold and a luggage room to change in! When running a bath or two people having consecutive showers there is not enough hot water. The bath tap dropped off at one point which was resolved.

A gorgeous hotel with excellent, helpful and friendly staff. I found the place very calming and relaxing throughout. Rooms were stunning, everything you need and almost felt like I had the hotel to myself, it was so peaceful. Huge bathroom and powerful shower which I think sets you up for the day when staying abroad. Highly recommend to anyone who wants a tranquil time away from rowdy tourists. Deano and Renata at the bar and breakfast deserve a pay rise and Ceirdric (excuse spelling) who manages ensured my time went smoothly and perfecto

Really lovely new hotel. The pool area and bar are superb and the staff very helpful and friendly. Such a shame there is still no restaurant on site. This would improve the hotel greatly. The room itself and terrace were well equipped. I don’t agree that the furnishings look cheap. The designs are simple but the place had been decorated with great flare and attention to detail, especially the lighting, It would have been nice to have the option of a meal at the hotel or at least sandwiches, or salads or something, We did not try the breakfast as we were advised by someone that it was not worth the money, but we cannot comment. There are no restaurants nearby that are really nice. Only a simple one serving mediocre food. I would also worry about the availability of parking during peak periods. You need a car to get to the hotel so parking is also required. Whilst there is a car park, no spaces are specifically reserved for hotel customers only. Otherwise the hotel is a gem. Very peaceful and relaxing. We really enjoyed our stay and spent many happy hours by the pool on the sunbeds in the morning and cabanas in the afternoon. Maybe not for everyone and a lot of steps, but we loved it!

My only issue with property was room service wasn’t available during my stay. Everything else was great. Awesome front desk staff.

Very nice hotel. 4-5 minutes with Taxti to Golf Course Las Americas. Very short distance from down town Las Americas and Adeje. Extremely nice and cosy pool and outdoor sourroundings. Service at the hotel and pool is just 100%. Only needs a gym and restaurant and then it will be perfect.

Such a beautiful hotel with a calm tranquil chilled vibe just what husband and I was looking for away from the hustle and bustle of Tenerife popular resorts. Gorgeous room with everything we needed. Beautiful grounds with 2 lovely pools and fabulous friendly team of people making sure you have everything you need. Just needs more food and drink options with no restaurant or bar facilities on an evening available at the moment. Will be back in a few years to see how it has grown.

Had a lovely week at Estafania, not all facilities open as yet but that didn’t matter. Great Tapas bar/restaurant only a 10 min walk away - Las Tapas. All staff were wonderful, will return.