Fraser Residence Menteng Jakarta

Fraser Residence Menteng Jakarta Bewertungen

Fraser Residence Menteng Jakarta

Jl. Menteng Raya No.60, RW.9, Menteng, Central Jakarta, Jakarta, Special Capital Region of Jakarta, 10340, IndonesiaHoteldetails anzeigen
Fraser Residence Menteng Jakarta
Fraser Residence Menteng JakartaFraser Residence Menteng JakartaFraser Residence Menteng Jakarta
Verfügbare Zimmer für deine Reisedaten suchen
Preisgarantie
1 Nacht

Gästebewertungen

4.5/5
Großartig
63 Bewertungen
Verifizierte Bewertungen
Lage4.5
Ausstattung4.5
Service4.5
Sauberkeit4.6
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Alle Bewertungen(63)
Positive Bewertungen(59)
Bewertungen mit Fotos/Video(14)
Großartiger Aufenthalt!(16)
Sauber und ordentlich(12)
Großartige Zimmer(11)
Freundliches Personal(11)
Negative Bewertungen(4)
Patrick
Premium-Zimmer (1 Schlafzimmer)
Aufenthalt im Nov. 2024
Pärchen
17 Bewertungen
3.7/5
Gepostet am 30. Dez. 2024
Ist ganz ok aber auch nichts besonderes.
Antwort der Unterkunft: Dear Patrick, Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
Zulfadli B
Executive-Zimmer (2 Schlafzimmer)
Aufenthalt im Aug. 2024
Reise mit Freunden
19 Bewertungen
5.0/5
Hervorragend
Gepostet am 26. Sept. 2024
Check in was so easy and fast! They had fruit infused water at the side as welcome drink. Perfect for a hot afternoon in Jakarta. The room was a lot bigger than expected and it was so cosy, I’d love to bring my family there some day!
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Antwort der Unterkunft: Dear Zulfadli, Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
Nurzakiah Hanim
Executive-Studio
Aufenthalt im Nov. 2024
Reise mit Freunden
5 Bewertungen
5.0/5
Hervorragend
Gepostet am 27. Jan. 2025
We had a short stay here and it was great! Parking is complimentary. The service from the Front Desk to the restaurant and housekeeping is amazing.
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Antwort der Unterkunft: Dear Nurzakiah,Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again.Kind Regards,Management of Fraser Residence Menteng Jakarta
gthong
Premium-Zimmer (2 Schlafzimmer)
Aufenthalt im Nov. 2024
Reise mit Freunden
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 16. Dez. 2024
Overall a great experience with excellent service. Definitely value for money!
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Antwort der Unterkunft: Dear Gthong, Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
Travelang88
Executive-Studio
Aufenthalt im Febr. 2024
Single
12 Bewertungen
4.0/5
Sehr gut
Gepostet am 2. Apr. 2024
The place is quite centrally located near train station and monas, national museum which is walking distance. There are several good restaurants and money changer nearby. Amenities are a bit old but functional. Overall it’s quite value for money.
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Antwort der Unterkunft: Dear Valued Guest, Thank you very much for sharing your wonderful stay experience with us. We are delighted that you are enjoying your stay with us and we have met with your expectations of a home-away-from home. Your positive feedback has been shared with my team and will serve as further motivation for us to exceed our service deliverables. Kind Regards, Management of Fraser Residence Menteng Jakarta
Laura_k78
Executive-Zimmer (1 Schlafzimmer)
Aufenthalt im Juli 2024
Familie
1 Bewertungen
1.7/5
Gepostet am 31. Aug. 2024
I usually don’t write reviews, but I feel compelled to share my experience. I stayed at this hotel for three days and found it to be quite lacking. The location is strategic, which is a positive aspect, but unfortunately, that’s where the positives end. The breakfast selection was minimal and repetitive each day. On top of that, our room lacked basic amenities. There was no soap provided, forcing me to use shampoo to wash my body. The room phone was broken, and there was no hairdryer unless you specifically requested one. The service was also disappointing. The tall receptionist was rude, unhelpful, and the check-in process took an unusually long time. The building itself is quite old and shows signs of wear and tear. Given the quality of the stay and the condition of the hotel, the price was not justified. Overall, my stay was not satisfactory, and I would not recommend this hotel based on my experience.
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Antwort der Unterkunft: Dear Laura,It was a great pleasure having you stay with us and thank you for sharing your feedback about your stay experience.While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome feedback and suggestions such as yours as they indicate the areas where we can further improve.I would like to assure you that I have personally addressed these issues with our team members concerned and will ensure that they receive the necessary guidance to perform a much better role moving forward to avoid a recurrence of this incident.Unfortunately, there is no way of recreating the past or reversing the unpleasant incident you experienced. However, I can assure you that we value your feedback and your feedback has been utilized to improve our service and communication.Once again, please accept our apologies and hope to be able to welcome you again and have another opportunity to serve your better.Kind Regards,Mangement of Fraser Residence Menteng Jakarta
Amielia Pang
Premium-Zimmer (2 Schlafzimmer)
Aufenthalt im Jan. 2024
Familie
19 Bewertungen
5.0/5
Hervorragend
Gepostet am 23. Febr. 2024
Booked this Fraser Residences Menteng Jakarta for my niece and nephew to enjoy our weekend in jakarta. Very spacious and convenient location to go anywhere in jakarta. Thank you for the good service in your hotel. Thanks for this wonderful stay👍👍👍
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6/7
Antwort der Unterkunft: Dear Pang, Thank you for choosing Fraser Residence Menteng as your accommodation during your trip to Jakarta recently. It is always encouraging for us to learn that our valuable residents are satisfied with our service and facilities and hope that we will have the pleasure of welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
Gastnutzer
Premium-Zimmer (1 Schlafzimmer)
Aufenthalt im Juli 2024
Business
2 Bewertungen
2.5/5
Gepostet am 6. Okt. 2024
Fairly new facility, my stay was pleasant. Location wise not that great, as it is away from the city center.
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Antwort der Unterkunft: Dear Valued Guest, Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
Gastnutzer
Premium-Zimmer (2 Schlafzimmer)
Aufenthalt im Okt. 2024
Business
4 Bewertungen
5.0/5
Hervorragend
Gepostet am 28. Nov. 2024
Super spacious room and also very clean. Suitable gor business trip
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Antwort der Unterkunft: Dear Valued Guest, Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
Adlina Nadiah
Executive-Zimmer (2 Schlafzimmer)
Aufenthalt im Nov. 2023
Familie
13 Bewertungen
4.5/5
Großartig
Gepostet am 25. Dez. 2023
Got free upgrade to the high floor. Room view is really great.
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Antwort der Unterkunft: Dear Adlina,Thank you for choosing Fraser Residence Menteng as your accommodation during your trip to Jakarta recently. It is always encouraging for us to learn that our valuable residents are satisfied with our service and facilities and hope that we will have the pleasure of welcoming you again.Kind Regards,Management of Fraser Residence Menteng Jakarta
Ike Puspa
Executive-Zimmer (1 Schlafzimmer)
Aufenthalt im März 2024
Familie
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 14. Apr. 2024
perfect place to stay with family. very clean n neat surely will come back for another staycation ❤️
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Antwort der Unterkunft: Dear Ike,Thank you for choosing Fraser Residence Menteng as your accommodation during your trip to Jakarta recently. It is always encouraging for us to learn that our valuable residents are satisfied with our service and facilities and hope that we will have the pleasure of welcoming you again.Kind Regards,Management of Fraser Residence Menteng Jakarta
Alex Zhai
Executive-Zimmer (2 Schlafzimmer)
Aufenthalt im Nov. 2024
Business
2 Bewertungen
4.2/5
Sehr gut
Gepostet am 9. Dez. 2024
Not Bad, can have a try for 2-3nights !
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Antwort der Unterkunft: Dear Alex Zhai, Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
Geri
Executive-Studio
Aufenthalt im Febr. 2024
Business
88 Bewertungen
5.0/5
Hervorragend
Gepostet am 23. März 2024
Nice room and relaxing environment. Convenient that the rooms have washing machine. However soem things can be improved. My toilet door couldn't close because the washing machine was blocking it.
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Antwort der Unterkunft: Dear Geri, Thank you for your valuable feedback. We deeply apologize for the unpleasant experience you had during your stay at Fraser Residence Menteng Jakarta, we notice on every concern you had and will follow up accordingly. Once again, thank you for your valued patronage. From all of us at Fraser Residence Menteng Jakarta, we look forward to welcoming you again. Kind Regards,Management of Fraser Residence Menteng Jakarta
mhuda1510
Executive-Zimmer (2 Schlafzimmer)
Aufenthalt im Febr. 2024
Reise mit Freunden
9 Bewertungen
5.0/5
Hervorragend
Gepostet am 17. März 2024
Great location with spacious room. Perfect for staycation and longer stay. Comfy bed and great hospitality from the staff
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Antwort der Unterkunft: Dear M Huda, Thank you for choosing Fraser Residence Menteng as your accommodation during your trip to Jakarta recently. It is always encouraging for us to learn that our valuable residents are satisfied with our service and facilities and hope that we will have the pleasure of welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
JVDE
Executive-Studio
Aufenthalt im Sept. 2024
Single
3 Bewertungen
5.0/5
Hervorragend
Gepostet am 15. Okt. 2024
Will definitely return to this place!
Übersetzen
Antwort der Unterkunft: Dear Valued Guest, Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta