Gastnutzer
6. Dezember 2023
It is a huge pleasure for me to send this email. We chose Allegro hotel when planing a trip to Ljubljana for a special family occasion. We loved the deco and the location was perfect. As we were a group of 8 adults traveling we emailed the hotel to request accomodation to suit all 8. The response was so helpful and received prompt correspondence reassuring that we would all be accommodated. On arrival at the hotel we were welcomed by Thomas who offered us complimentary drinks of our choice while he checked us all 8 into 4 different rooms. It was Thomas first day at the reception but he was efficient and friendly. Every morning Sara met us at breakfast with a smile and offering a warm breakfast. She was extremely helpful in arranging a stunning birthday cake for us which arrived at the Hotel on the day. It was delicious!! Thank you Sara! Through out our stay Joel was very helpful in making bookings for us for dinner in lovely restaurants, advice and inform about the city and sites. Nothing was too much for Joel and he made our stay so enjoyable. Our flights were cancelled for 24 hours and again all 8 of us were accommodated at the hotel without any inconvenience on short notice. The rooms are warm, clean, large and comfortable. We loved the deco and the location but it was all the friendly staff at this hotel who made our stay memorable.
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