WoodSpring Suites Cedar Park - Austin North

They did NOT have the handicap room I RESERVED and PAID for. I contacted the manager 3 times in one day, but she did NOT do as she stated she would do. They do NOT pick up trash at your dooor. They do NOT clean except for every 14 days. The mattress has a indentation in it and it creeks and pops.your room

This Woodspring has been a lifesaver for my fiancé and I. Safe, very clean, great customer service, and there are a ton of business nearby to work at if you need employment. Location is great, the rooms are clean and comfortable, we love this place.

We had a horrible stay. I could go on and on about how awful this hotel is. To list a few, the room door wouldn’t lock, no real bed frames (just metal ones), tv didn’t work, no turndown service and we were made to bring down our own dirty towels in order to get new ones. Front desk is not there overnight and most of them are nice but one guy couldn’t care less about customer service. The whole place just feels dirty and dingy and smells bad. You’ll be better off spending a little extra money staying at the Hyatt next door

The management let a tailgate party and kook out going, with music from the truck going on at night in the parking lot.Called the front desk and his answer was let me see what I can do. NOTHING HAPPENED. So basically you can do whatever you want in the parking lot of the property.

No one was at the desk. Had to wait forever for someone to show up. When he did, he was extremely non-personable. Almost completely lacking personality, and possibly stoned.

The noise level on each floor was out of control. My room had a roach on the floor and no one was available when I tried to check in that evening - nor was the front desk open when I tried to check out.

They gave me the wrong room. I made my reservation one week in advance and when i entered the room came to find out they gave me the wrong room. The person at front desk was very rude and disrespectful not to mention he was never at the front desk like he should. He said " that's the only room i have you either take it or leave" ...

Hotel is easy convenient location new construction in 2022. Safety of key card to access living areas as a solo traveler this is a plus felt very safe. Room was clean the floor is some type of synthetic type flooring so smelled clean ,no previous smells.Fresh fluffy towels lots of hot water, bed was comfortable air conditioner worked great as was 105’ and me and my puppy were cool. It’s dog friendly just 50$ for him and 5$ per night which is a fair price. Was very quiet heard no noise from other rooms just a door closing which is normal as many are working people. Area outside to walk is safe sidewalks as it sits on edge of 183A toll road so away from busy area a dead end old road runs behind where we walked was quiet with a field so felt like country but not. Kitchen with full size fridge/freezer and microwave a plus to cook top of 2 burners. They have kitchen packages available to purchase if you don’t bring you’re own which is a plus. Very enjoyable stay was 6 nights was my first stay. I’m a traveling nurse so I could potentially stay at Woodbridge Suites on a contract anywhere that hotels are at. Plus staff are very friendly and efficient at their jobs I have no complaints. 😊

People drinking in the parking lot, staff very unhelpful and an ugly smell.