Swell Resort Burleigh Heads
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Zimmer und Gäste
1 Zimmer, 2 Erwachsene, 0 Kinder
Alle Unterkünfte in Burleigh Heads

Swell Resort Burleigh Heads

Gesundheitsmaßnahmen
1 Ocean St, 4220 Burleigh Heads, Queensland, Australien
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Stop at Swell Resort to discover the wonders of Gold Coast. Both business travelers and tourists can enjoy the hotel's facilities and services. To be found at the hotel are luggage storage, car park, babysitting, family room, BBQ facilities. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, non smoking rooms, air conditioning, heating, balcony/terrace. Entertain the hotel's recreational facilities, including hot tub, fitness center, golf course (within 3 km), outdoor pool, spa. For reliable service and professional staff, Swell Resort caters to your needs.Mehr anzeigen
Preisgarantie
hotel overview picture
4.1/5Sauberkeit: 4.1
Alle 18 Bewertungen
Ausstattung
GolfplatzSwimmingpool (außen)SpaMassageraumFitnessraumPrivater ParkplatzKostenlosBarTennisplatzRestaurantGepäckaufbewahrung
Gesamte Ausstattung
Umgebung
Flughafen: Flughafen Gold Coast
(11,3 km)
Zug: Varsity Lakes Train Station
(6,5 km)
Zug: Robina
(10,8 km)
Karte

Zimmer

Gästebewertungen

Bestimmungen

Service & Ausstattung

Standard-Apartment (1 Schlafzimmer)
11

Standard-Apartment (1 Schlafzimmer)

1 Kingsize-Bett
Mit Fenster
Kostenloses WLAN
Nichtraucher
Klimaanlage
Privates Badezimmer
Mikrowelle
WC auf dem Zimmer
Zimmerdetails
Verfügbarkeit prüfen
Superior-Apartment (2 Schlafzimmer)

Superior-Apartment (2 Schlafzimmer)

Kostenloses WLAN
Nichtraucher
Klimaanlage
Kühlschrank
Mikrowelle
WC auf dem Zimmer
Zimmerdetails
Verfügbarkeit prüfen
Superior-Apartment (3 Schlafzimmer)
1

Superior-Apartment (3 Schlafzimmer)

Kostenloses WLAN
Nichtraucher
Klimaanlage
WC auf dem Zimmer
Heizung
24 Stunden heißes Wasser
Zimmerdetails
Verfügbarkeit prüfen
Standard-Apartment (2 Schlafzimmer)
1

Standard-Apartment (2 Schlafzimmer)

Kostenloses WLAN
Nichtraucher
Klimaanlage
Kühlschrank
Mikrowelle
WC auf dem Zimmer
Zimmerdetails
Verfügbarkeit prüfen
Superior-Apartment (1 Schlafzimmer)
17

Superior-Apartment (1 Schlafzimmer)

1 Kingsize-Bett
Mit Fenster
Kostenloses WLAN
Nichtraucher
Klimaanlage
Kühlschrank
Mikrowelle
WC auf dem Zimmer
Zimmerdetails
Verfügbarkeit prüfen
Zimmertypen ausblenden

Gästebewertungen(18)

4,1/5
Verifizierte Bewertungen
  • Sauberkeit4,1
  • Ausstattung4,1
  • Lage4,1
  • Service4,1
Gastnutzer
28. März 2024
Swell resort is a huge complex of apar**ents, each individually owned and rented through the central company. We arrived just after 5 pm on a Friday, to find that reception closes at 5. Obviously most of the travellers arrive after 5pm on a Friday so when we arrived the were at least 8 families trying to locate keys via an intercom on the wall connected to a call centre. The system was terrible - a piece of paper to direct us to the car park maze where spaces arent numbered in order. We spent over an hour trying to locate a car spot only to find that the garage door was open so we couldnt see the number. The apar**ent was generally in poor condition. The towels were frayed with holes in some and the bright red leather couch was old and badly coming apart at the seams. The cleaning was average - a dusty baby toy was lodged between the bed and the side table which I’m surprised wasn’t picked up when the bed was changed. My biggest issue was a faulty bathroom door handle which repeatedly locked and we couldn’t open from the outside. We had no access to the bathroom for most of the Saturday until my husband arrived and was able to ‘jiggle’ it open. Later that day my 8 year old daughter became locked inside the bathroom - she was distressed and trying to get out - my husband was shaking and pushing the door to try to get it open and it suddenly opened quickly, hitting her on the head, causing a nosebleed and bruising to her face. I reported this via the intercom to a lady who took the details and then hung up on me. I assumed that someone would be called to fix the lock but no one contacted me again during our stay. We were also only provided with one set of keys between 6 people which was problematic - all of us trying to coordinate getting in and out at separate times was very hard. There were at least 3 gates between the room and the exit, all of which needed the keys to enter / exit. Having teenagers who wanted to walk into town or come home later at night was very difficult and resulted in others being woken by phones or doorbells and having to let people in and out. Once again I was advised by intercom lady that she couldn’t help. Reception hours are very limited (2 hours per day) and therefore we weren’t able to attend in person to request more at a time we were free. All in all, we were disappointed with our stay. Guest services were essentially non existant - the intercom lady wasn’t helpful at all. I found it very surprising that so many people were arriving after 5 on the Friday evening and no one was there to assist. At one point I saw at least 10 people queuing to use the intercom to request keys. The visitors car park was full overnight with many cars parked overnight and exceeding the posted 2 hr limit. The apar**ent was dated and dirty and the entry / exit with one set of keys / adults and teenagers was very frustrating. I did email Swell twice after our stay but nearly two months later I havent had a reply. I also called t
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Gastnutzer
14. März 2024
We have now visited SWELL for the past 3 years post Chris**as to have family celebrations. The previous two times have been without fault however this year the same couldnt be said. After check in we found that the room had not been cleaned, food left in the fridge and cupboard, kitchen dirty, laundry dirty it went on. After advising reception we were told if we wanted to leave we could if not the cleaning would occur following day. Whilst the cleaning was achieved it was to say the least mediocre. We were put up in the residences this stay and whilst we thought this was and upgrade given the Garage for 2 cars, better pool unfortunately the experience was dampened by the residents hatred of hotel guests. Will we be staying for 2025? Big NO from us.
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Gastnutzer
27. Februar 2024
We have just left after 7 days disappointed this time around. The pool never got cleaned as sand and dirt in the same place in the pool the whole time we kind were in the pool area most of the time. Also the lift floor was not vaccumed until the 6th day and it was dirty. We also had the cleaners come in to our unit after 5 days without notice so our personal things were around not a nice feeling for both of us just a note under the door/email/message anything would have been nice to let us know they would be coming in. We have stayed many times before but this time not as good as times before. Its a good location and secure parking that's good.
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Gastnutzer
6. Februar 2024
Good location, pool area great. However Reception checkin procedure/welcome/lift floor security lacking. Bathroom terrible, no extractor fan, shower narrow over high bath with degraded slip mat in bath, no rack or support hold. Marked walls needs paint. Overall disappoints for a 4 star rated. Would not visit again.
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Gastnutzer
28. Dezember 2023
We stayed in apar**ent 1116 it was very disappointing. On entry we felt the grime. The apar**ent was dated. Wine glasses had lipstick marks, coffee cups were stained. Drapes in the lounge had holes like moth eaten and they are filthy. Not enough cutlery i.e. 3 teaspoons, the breadboard needed replacing. One piece of soap in each bathroom, toiletries were sp****. Expelair is grimey. Second bedroom had 2 coat hangers and no draws to put clothes away, no elevated shelving to put suitcases and bags which meant we were tripping over our bags. No rails in the bathroom to hangup towels. The balcony floor needed a good waterblast it was filthy. There appeared to be only one baggage trolley which was always locked away. I spoke with reception who apologised for the state of apar**ent and offered a voucher to the restaurant below to compensate for it. Attitude of both girls was poor. Needless to say the voucher did not arrive. As it was over the Chris**as period we paid premium rates for an apar**ent that was not up to a standard we would have expected. Whoever owns the apar**ent should be ashamed of themselves. We have stayed in various apar**ents over the years on the Gold Coast and have never had the need to write such a review before but felt this one was necessary. Would never stay here again.
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Gastnutzer
4. Dezember 2023
Green pool which was closed- not good enough with this hot weather. Management was informed and should have sorted out the pool overnight. No- one on check in so couldn’t get an extra set of keys - we had one set for 4 people. Can’t recommend this place sadly.
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Gastnutzer
1. September 2023
Nice room, with partial sea view. For the price one would have expected that the bathrooms would have more than one small white soap tablet and two tiny shampoo and conditioner bottles. No face washers were provided and the shower head in the second bathroom was terrible, also no info for the complex or local area was proved in written form in the room , eg where to leave keys, tv usage or local eateries etc. Dissapointing.
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Gastnutzer
16. August 2023
Main pros: 1) 2 min walk to all the cafes and esplanade 2) Large rooms ideal for families 3) All rooms have a balcony 4) Onsite gym, tennis court and pool 5) Sound proof rooms with proper blockout curtains Main cons: 1) The whole hotel needs to increase their cleaning. Even small motels are cleaner 2) Parking situation and entry is confusing 3) No basics offered, e.g. no tissues, no extra shampoo and only one extra roll of toilet paper.
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Gastnutzer
31. Januar 2023
We loved our stay at Swell. Good room, lovely pool and hot tub. Good Internet wifi. Convenient location - not on the beach but close to village of Burleigh. Staff were friendly and very helpful at the front desk. The secure car park was also appreciated.
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Bestimmungen der Unterkunft

Check-in- und Check-out-Zeiten
Check-in: nach 14:00
Check-out: vor 10:00
Richtlinien für Kinder
In diesem Hotel sind Kinder jeden Alters willkommen.

Kinder- und Zustellbetten
Die Bestimmungen für zusätzliche Betten und Kinderbetten können je nach Zimmertyp variieren. Weitere Informationen findest du in den Einzelheiten zum Zimmertyp.

Frühstück
ArtÀ la Carte
AlterGebühr
Erwachsene
Hotel kontaktieren
Die Kosten für zusätzliches Frühstück sind nicht im Gesamtpreis enthalten und müssen vor Ort bezahlt werden.

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Gesundheitsmaßnahmen

Sauber
  • 4,1/5
Reinigung und Desinfektion
  • Reinigungsdienste durch ein professionelles Unternehmen
  • Desinfektion der Zimmer zwischen den Aufenthalten verschiedener Gäste

Beschreibung der Unterkunft

  • Eröffnet: 2006
  • Anzahl Zimmer: 30
Stop at Swell Resort to discover the wonders of Gold Coast. Both business travelers and tourists can enjoy the hotel's facilities and services. To be found at the hotel are luggage storage, car park, babysitting, family room, BBQ facilities. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, non smoking rooms, air conditioning, heating, balcony/terrace. Entertain the hotel's recreational facilities, including hot tub, fitness center, golf course (within 3 km), outdoor pool, spa. For reliable service and professional staff, Swell Resort caters to your needs.

Service & Ausstattung

Swimmingpool (außen)
Fitnessraum
Restaurant
Restaurant
Restaurant
Keine weiteren Informationen verfügbar
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Häufig gestellte Fragen

Was kostet eine Übernachtung im Swell Resort Burleigh Heads?

Die Preise im Swell Resort Burleigh Heads ändern sich je nach Datum, Hotelvorgaben und anderen Faktoren. Bitte wähle die Daten für deinen Aufenthalt im Hotel aus, um Preise anzuzeigen.

Wann sind die Check-in- und Check-out-Zeiten im Swell Resort Burleigh Heads?

Der Check-in ist nach 14:00 und der Check-out ist vor 10:00.

Welcher Flughafen befindet sich am nächsten am Swell Resort Burleigh Heads?

Der nächstgelegenste Flughafen ist Flughafen Gold Coast. Die Entfernung vom Hotel beträgt 11,3 km und ist etwa in 20Minuten mit dem Taxi zu erreichen.

Ist das Swell Resort Burleigh Heads in der Nähe von öffentlichen Verkehrsmitteln?

Die nächstgelegenste Station ist Varsity Lakes Train Station. Sie ist 6,5 km vom Hotel entfernt. Auf der Karte anzeigen

Bietet das Swell Resort Burleigh Heads Frühstück?

Ja, das Swell Resort Burleigh Heads bietet Frühstück an.

Welche Services und Ausstattungen werden im Swell Resort Burleigh Heads geboten?

Swell Resort Burleigh Heads bietet die folgende Ausstattung und Services: Swimmingpool (außen), Golfplatz, Spa.

Bietet das Swell Resort Burleigh Heads einen Flughafentransfer an?

Nein, das Swell Resort Burleigh Heads bietet keinen Flughafentransferservice.

Gibt es Parkmöglichkeiten im Swell Resort Burleigh Heads?

Ja, es gibt Parkmöglichkeiten im Swell Resort Burleigh Heads.

Hat das Swell Resort Burleigh Heads einen Pool?

Ja, Swell Resort Burleigh Heads hat einen Pool. Pool-Typ: Swimmingpool (außen).

Hat das Swell Resort Burleigh Heads Fitness-Einrichtungen?

Ja, das Swell Resort Burleigh Heads hat Fitness-Einrichtungen.

Informationen zu dieser Unterkunft

Nächstgelegener FlughafenFlughafen Gold Coast
Entfernung zum Flughafen11.29KM
Nächstgelegener BahnhofRobina Train Station
Entfernung zum Bahnhof10.82KM
Durchschnittspreis abBRL1249
Hotel-Sternebewertung4