I honestly was looking very much forward to my stay in this hotel. Unfortunately I was let down by the staff attitudes (all except one reception Male), the bed was awful and the A/C that I paid extra to have hardly worked. I had asked for someone to take just a couple nice photos of me on their beautiful staircase and the response I got back was “we aren’t paid for this type of service”. I was shocked to hear those words. This was a you g man who said it. He did agree to take some photos but they are awful pictures so he may has well not have taken any at all. Their customer service was not the best to say the least. Be prepared to feel like you are sleeping on the floor with how hard the bed was! I had put my do not disturb sign out on the door and the maid service just took it off and proceeded into my room anyways…that felt wrong !!! Overall, not worth the price AT ALL! Very disappointed!
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