Location is OK, it's a bit of a walk to the busiest parts of town. I had a taxi home most nights. Not because I'm lazy but Benidorm late at night is a bit rough. The reception staff were very friendly and helpful. I got along well with all the staff at the hotel. Others in my group however had issues with rudeness from bar staff. The problem is the token system they have, they are quite strict with it, you must return either a cup or token when you want another. All it means is you can't relax, for example your friend / partner hasn't quite finished their drink, so you cannot get another for them at the same time you get one. It's almost as if you're treated like children. This kind of treatment creates a bit of a strange atmosphere. I found the drinks to be fine. Better than I was expecting for the price paid. The beers were nice, they also had some cocktails included in the all inclusive. The food is average at best. I mainly stuck to the pasta and salad as the main courses weren't up to much. Sleep: I didn't have much rest at this hotel. I didn't find the beds comfortable and it was quite noisy - just in general. Not so much drunk people shouting down corridors, in fact in this respect it was actually quite a quiet hotel. But the majority of the noise was from the streets, the building work going on nearby, just constant noise. I think the best place to sleep is on the sun loungers after lunch and beers. Cleanliness - The hotel was clean. I didn't particularly like the strong smell of the cleaning products used on the floors, it made me feel quite queasy, you could smell it through the corridor door it was that strong. Would I return to this hotel? No. I didn't feel it ticked enough boxes in terms of entertainment, food quality, location. The reception staff and cleaning staff are very friendly and are a credit to this hotel.
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