Strandhotels in Cairns

Das Zimmer ist sauber und hat einen Balkon. Es ist zufällig eine Anlegestelle für Kreuzfahrtschiffe. Das Hotel liegt ganz in der Nähe des Lagunenpools und des Einschiffungspunkts des Great Barrier Reef, was sehr praktisch ist. Es ist zufällig Regenzeit und das Meerwasser ist relativ gelb. Das Hotel ist sehr rücksichtsvoll und stellt Einwegregenmäntel bereit, was großartig ist. Es ist auch praktisch, sich einen Regenschirm auszuleihen

Very comfortable night sleep, room was clean staff were helpful. Please note the lift is currently under construction so you may need to use the stairs, the stairs are not suitable for children as they have horizontal rails with large gaps. The restraunts buffet looked like it had a decent selection but we did not have it as it was $16each our two and three year olds.

Die Lage an der Marina mit Blick aufs Wasser und an der esplanade ist natürlich unschlagbar. Das Hotel selbst entspricht aber nicht dem Shangri la Image. Die öffentlichen Räume sehen etwas sovietisch aus, die traurige Shopping mall fast leer, die Lobby hat das Ambiente eines besseren vorstadtbahnhofs. Die Zimmer sind ok bis gut aber keinesfalls posh. Halbabgegessene Teller vom roomservice stehen stundenlang auf dem Teppich im Korridor, der Pool ist meist zu voll, keine freien liegen und ziemliches Kindergeschrei. Frühstück ok, aber es gibt bessere ( größere Auswahl an Früchten, asiatische Optionen, Käse, Cold Cuts,)

Das Cairns Pacific Hotel liegt in der Nähe des Piers. Es ist ein sehr altes Hotel mit veralteter Ausstattung und häufigen Aufzugsstörungen – zum Glück ohne Unfälle. Ich kam am Anreisetag gegen 22 Uhr im Hotel an. Da das Zimmer nicht der gebuchten Kategorie entsprach, konnte mir die Rezeption nur ein zusätzliches Zimmer anbieten, was eine akzeptable Lösung war. Das Frühstück ist kostenpflichtig und die Auswahl begrenzt (Kaffee, Brot, Obst, Hotdogs, Speck, keine warme Suppe oder andere Gerichte), aber der Preis ist auch nicht gerade günstig. Das Zimmer war geräumig, aber das Badezimmer war alt.

The unit is adequate for my family of six for a 3-night stay. Basic necessities are generally met, and the overall stay was acceptable. However, there were several maintenance and usability issues that affected comfort. Some air-conditioning remotes were faulty or missing batteries, requiring us to swap between rooms to find working ones. The telephone/RJ45 connection head was also broken and left dangling, with wiring not properly connected, which gave a poor impression of upkeep. In terms of sleeping comfort, the beds are quite soft and the pillows offer very little support. The positioning of the electrical wall outlets behind the bed also made it inconvenient, as we had to shift the bed forward to access the sockets. For kitchen use, it would be helpful to provide basic dishwashing supplies such as a small bottle of dishwashing liquid and a sponge, especially when only a few items are used in the dishwasher. On a positive note, the bathroom facilities are in good condition. Water pressure is strong and hot water is consistently available, which made showers comfortable. Overall, the stay was acceptable, but there is clear room for improvement in maintenance and basic guest amenities.

I expected much better from a hotel carrying the Ramada name. We arrived just after midnight, exactly as we had advised the hotel in advance. To our surprise, the entrance gates were locked. There was a phone number on the gate to call for assistance, but despite repeated calls, nobody answered. We could see reception from outside, and could clearly hear the phone ringing, but there was no one there to help. After standing on the roadside for around 15 minutes with two tired children in the middle of the night, I ended up climbing over the locked fence just to unlock the gate from the inside so my family could enter. Once inside, we rang the reception bell several times before anyone appeared. Around 20 minutes later, the receptionist (a gentleman with long hair) eventually arrived. Rather than apologising for leaving a family locked outside at midnight, he simply said he had been ”dealing with something”, that there were ”100 guests and just him”, and told us, ”you need patience.” Those are his exact words. I appreciate that staff can be busy, but this was a complete failure of customer service. An apology would have gone a long way. Instead, we were met with rudeness and a dismissive attitude. It was one of the worst customer service experiences I have encountered. The hotel itself was also disappointing. The photos on the website appear to be either very old or heavily enhanced. The grounds look nothing like the promotional images—there are no palm trees as shown, and the swimming pool sits right beside the car park, giving it a very different feel from what is advertised. The one major positive is the location. It's within easy walking distance of the city centre, which was extremely convenient. Unfortunately, because of the poor customer service on arrival and the misleading impression created by the website photos, I would not choose to stay here again

Es war Ende November, der Beginn der Regenzeit, und ich kam um 4 Uhr morgens mitten in strömendem Regen an. Ich kam gegen 6 Uhr morgens im Hotel an und das Hotel war geschlossen, also fragte ich mich, was ich tun sollte , aber ein Gast im Hotel hat es für mich geöffnet.　　 Das Innere des Hotels war sauber und ich fühlte mich sehr entspannt. Ich konnte früher einchecken und der Service war sehr gut, aber es gab nur sehr wenige Annehmlichkeiten, nur ein kleines Stück Seife, Shampoo und Spülung. Kein Handtuchwechsel oder zusätzliche Annehmlichkeiten für bis zu 7 Tage ... Ich dachte, es müsste feucht sein, weil es Sommer war, dachte aber, dass es nichts zu ändern sei, da Handtücher in Australien selten gewechselt werden (wegen Wasserknappheit und um Ressourcen zu schonen). Ich dachte, der Standort wäre etwa 10 Minuten vom Hauptstandort entfernt, aber mit einem Kinderwagen im Schlepptau war es ziemlich weit. Ich denke, es war ziemlich gut, wenn man die Reaktion des Hotelpersonals und die Sauberkeit bedenkt.

The Mantra Hotel has outstanding location. It is directly in front of the Woolworths supermarket - the best option in central Cairns. It's also virtually opposite (the esplanade side)the lagoon public beachfront swimming pool. Finally it's just a 5 minute walk from Cairns Cruise Terminal, with outstanding day trips to Green Island, Fitzroy Island and the Reef. I booked a sea view room. When you enter the room, you don't see the ocean, but a building across the road. However, the view from the balcony was amazing. The balcony overlooks the main features of lagoon on the sea front. During the day it is great view - the lagoon pools and sea in the background. At night you cannot see the sea (as to be expected) but you have the amazing lagoon lights, which makes it very desirable and even romantic. Our room was at the end of block, which overlooks a shopping mall (no car noise) - looking right from the balcony is the lagoon view and looking left is a mountain view. However, from 2:00pm to 6:00pm the sun comes directly into the balcony area, which means it unusable until sun sets. Of course if you don't mind baking in the sun on the balcony, this is not really a concern. The room itself is pretty basic. The mini fridge of OK and TV has domestic channels only - no cable TV for BBC/CNN. The bathroom is of a good size. There is combined shower & bath. However, when using the shower, it can slightly flood this bathroom. A shower curtain may be desirable because the glass panel is not sufficient enough. At $225 per night this hotel was not cheap and you can better deals by coming in the off-season OR going bit further down the esplanade, and choosing another hotel. The Mantra does have its own pool and it is wonderfully heated, with normal deck chairs you would expect at 4 star hotel. However, the pool gets very little natural sunlight, because it of its location between 2 buildings. Overall, the hotel has amazing location, and it is still recommended, despite the shortcomings mentioned. My final note: When we checked in, I was impressed with the level of service provided by the receptionist. She had a very welcome attitude and a wonderful personality.

Die Zimmerausstattung ist relativ alt und die Beleuchtung schwach. Hausschuhe und Zahnbürsten werden nicht bereitgestellt. Duschgel und Shampoo sind von schlechter Qualität. Das Zimmer war im ersten Stock und es gab Lärm. Es dürfte das Geräusch des Motors der Klimaanlage oder anderer Maschinen sein. Das Frühstück ist einfach und bietet nicht die Köstlichkeiten verschiedener Länder. Es gibt nur Brot, Obst und einige Getränke. Beim Check-in ist eine separate Kaution von 50 AUD oder 100 AUD in bar erforderlich.