Komplek Inti, Jl. Laksamana Bintan No.109, Sungai Panas, Kec. Batam, Panas River, Batam Center, Batam, Riau Islands, 29433, IndonesiaHoteldetails anzeigen
Verfügbare Zimmer für deine Reisedaten suchen
Preisgarantie
1 Nacht
Gästebewertungen
3.4/5
16 Bewertungen
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Verifizierte Bewertungen
Lage3.4
Ausstattung3.4
Service3.5
Sauberkeit3.4
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Alle Bewertungen(16)
Positive Bewertungen(11)
Bewertungen mit Fotos/Video(4)
Negative Bewertungen(5)
Anonymer Benutzer
Zweibettzimmer(Kindness)
Aufenthalt im Aug. 2024
Anderes
161 Bewertungen
1.0/5
Gepostet am 25. Aug. 2024
When Trip.com or hotel informed that booking was through “partner” Traveloka: worse than death threats are felt. Trip.com ad Hotel compromised choice of room type, skin colour discrimination to language of deceptive implications. Hotel staff pretended not to speak English?
Privacy is violated of people entering the room when away and dirty floor, damage bag or items, slander or insults received from hotel staff or guests while intrusion of sounds. My NGO colleague informed drinking water in hotel while some guests could use radioactive waves to inflict pain and worse. Deception of hotel further include different address or people in hotel to devices inflicting pain and need of medications because of hotels.
Hotel staff reception was too eager persistent to provide room without ventilation while room lacked basic needs of hot water in toilet, safe air cooling while because of hotel prejudices: hatred and regret to places are felt.
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skyjuice
Zweibettzimmer(Kindness)
Aufenthalt im Febr. 2024
Familie
4 Bewertungen
4.2/5
Sehr gut
Gepostet am 14. Febr. 2024
The place is clean, comfortable, and suitable for solo or couple travelers. It's a great value for money, offering more than what other budget options provide.
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Gastnutzer
Doppelzimmer(Kindness)
Aufenthalt im Febr. 2024
Pärchen
1 Bewertungen
1.2/5
Gepostet am 12. Febr. 2024
The room was so dusty dirty.. and the last day of our stay there's no water been cut off!! So disappointed!! Will nvr go back there again.. make it the first & last experience!!!
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Gastnutzer
Doppelzimmer(Kindness)
Aufenthalt im Dez. 2023
Single
6 Bewertungen
3.7/5
Gepostet am 31. Dez. 2023
Checking in was a breeze , but the room furnishing alittle bit old and there were spiderweb on top left hand of the bedboard . Overall room was ok , but they needed to reburbish the room as it badly maintained . My honest opinion .
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FHDDZ
Doppelzimmer(Kindness)
Aufenthalt im Juni 2023
Single
13 Bewertungen
3.7/5
Gepostet am 11. Juni 2023
The exterior of the hotel feels ordinary, but the interior is good. It should be renovated and the room is relatively new, but the environment around the hotel is ordinary and it is not very convenient to eat.
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Gastnutzer
Zweibettzimmer(Kindness)
Aufenthalt im Nov. 2023
Familie
1 Bewertungen
1.5/5
Gepostet am 16. Nov. 2023
My experience at that hotel was a total disaster. Every single room we saw had cracked walls, a leaking bidet, torn curtains, a barely working air conditioning, and stained pillows and bed sheets. I would not recommend this hotel to anyone. We had to change rooms three times just to get away from the awful smell coming from the air conditioning. The hotel did not offer any compensation, and we had to pay extra to move to a different room with a working air conditioner. However, even in the upgraded room, all the same problems persisted. The receptionist even argued with us, saying that the hotel's manager scolded him for waiving the upgrade fee for the first night.
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Gastnutzer
Aufenthalt im Dez. 2023
Pärchen
6 Bewertungen
1.0/5
Gepostet am 17. Dez. 2023
very bad. cockroach, dusty, cracked bathroom. don't. just don't
Stayed here for 2 nights during my birthday, booked through Traveloka. First night I was given a free upgrade as the room I booked for was no longer available. Following afternoon I extended the stay through Traveloka for another night. Pros: Bed is comfortable, check-in process was quick, spacious bedroom, cold air conditioning CONS: Shower water heater did not work properly. Called the front desk and they said they'd follow up / call back (we waited hours and decided to just use the cold water shower). I found a disgusting wrapping paper from a used condom under the curtains (careless housekeeping, did not clean the place thoroughly). Bed sheets had weird yellow stains. Wi-Fi is super slow and continuously disconnects from your phones. Before check-out time, there was no courtesy call from the front desk bothering to ask if we were checking out or extending the stay. WITH my room on DO NOT DISTURB, the staff came in front my door knocking loudly and quick not stating even which department they were from or what purpose they had coming in front of the door. Also, on the day I extended the stay, I also had the DO NOT DISTURB sign shown but the staff proceeded to ring the doorbell to make up my room in which I asked them to come back at 3PM since I was leaving at that time; they told me "sure, but 3pm is the only time we can come back since there will be no other staff to clean after as we'll be going home" thank you fyi ☺️ At check-out, (around before 1pm) the front desk staff did not bother asking for feedback and just gave me my deposit and I checked out. Another thing, to go to the motorbike parking area, you have to go behind the hotel where it is all muddy and dirty, they wouldn't allow you to park closer despite having the parking space COMPLETELY EMPTY. Small advice, please kindly train your staff to read the DND signs and what not to do when it is SWITCHED ON. And if you say you want to follow up on something and call us back, ACTUALLY DO IT. Prevent your guests from waiting too long. I will attach the photo of the wrapping paper from the used condom on this review. I'm unable to mention any of the names of your staff as NONE wore their name tags.