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memory
Suite (2 Schlafzimmer) (Terrasse)
Aufenthalt im Juni 2023
Familie
21 Bewertungen
5.0/5
Hervorragend
Gepostet am 17. Juli 2023
Wir waren für drei Nächte hier und die Erfahrung war sehr gut. Die öffentlichen Bereiche des Resorts sind luxuriös. Der Innenraum des Zimmers ist sehr geräumig, mit Blick auf das Meer, die Aussicht ist sehr gut. Allerdings sind einige Einrichtungen im Raum offensichtlich immer noch in die Jahre gekommen, obwohl man sieht, dass man sich nach besten Kräften bemüht, sie zu erhalten.
Das Frühstück ist ein Pluspunkt, kombiniert mit der Selbstbedienungsbestellung. Obwohl es im Buffetbereich nicht viele Auswahlmöglichkeiten gibt, sind sie alle exquisit. Das bestellte Essen ist sehr, sehr gut. Es gibt auch eine große Auswahl an Säften und der thailändische Milchtee zum Frühstück ist der beste, den ich je hatte.
Das Poolpersonal ist freundlich und aktiv und die Preise für Getränke, Eis usw. sind sehr vernünftig. Auch das Angebot zum Abendessen ist großartig.
Werde es Freunden empfehlen, die nach Phuket kommen.
OriginaltextÜbersetzt von Google
6/9
Antwort der Unterkunft: Dear Khun Memory,Thank you for your valuable feedback.We are delighted to hear that you had a wonderful experience during your three-night stay with us. It's fantastic that you enjoyed the luxurious and spacious public areas of our resort, as well as the sea view from your room. We appreciate your understanding regarding some aging facilities, and we assure you that we are continually working on maintenance and upgrades to enhance our guests' comfort.We are pleased that you found our breakfast buffet impressive with its combination of self-service and à la carte options. Your compliments on the quality of our dishes, especially the Thai milk tea, mean a lot to us. We will certainly pass along your praise to our culinary team.Our pool staff will be thrilled to hear that you appreciated their proactive and friendly service, and that you found our beverage and ice cream prices reasonable. It's wonderful that you enjoyed our dinner offerings as well.Thank you for recommending Andara Resort & Villas to your friends visiting Phuket. We look forward to welcoming them and you back for another memorable stay.Best regards,Andara Team
Gastnutzer
Suite (3 Schlafzimmer) (Pool)
Aufenthalt im Mai 2023
Familie
1 Bewertungen
4.5/5
Großartig
Gepostet am 19. Juni 2023
Wundervoller Aufenthalt. Wir waren in einer Villa mit 3 Schlafzimmern und Pool. Die Villa war sauber und gepflegt. Es gibt ein großes Zimmer mit Kingsize-Bett und ein großes Badezimmer mit tiefer Badewanne. Die anderen beiden Zimmer haben zwei Einzelbetten und ein Queensize-Bett. Jedes Zimmer hat ein eigenes Badezimmer. Es gibt eine zusätzliche Toilette im Wohnzimmerbereich, was für große Familien sehr praktisch ist. Es gibt einen riesigen runden Esstisch. Die Küche ist mit Ofen, Mikrowelle, Kaffeemaschine, Herd, Besteck, Tellern, Tassen, Schüsseln usw. ausgestattet. Es gibt keine Spülmaschine, aber man kann Geschirr spülen. Geschirrspülmittel wird mit einem Schwamm bereitgestellt. Es gab Willkommensgrüße mit Blumen und Handtuchtieren. Der Buggy-Service ist immer pünktlich, wenn er angefordert wird. Der Zimmerservice ist ebenfalls pünktlich. Die Angestellten sind alle freundlich und helfen Ihnen bei jeder Frage. Die Angestellten sprechen gut genug Englisch, um sich zu unterhalten. Sie helfen Ihnen, ein Taxi zu buchen, falls Sie irgendwohin reisen möchten. Es gibt ein Geschäft im Hotel, das Schwimm- und Modeaccessoires verkauft. Das Frühstück war für mich so lala, toller Service, aber das Buffet war nicht so umfangreich. Sie können Eier, eine Auswahl an Kaffee und Tee von der Speisekarte bestellen. Dann gehen Sie zum Buffet mit Süßwaren, Obst, chinesischem Dim Sum, Salat und Reisgerichten. Direkt neben dem Restaurant befindet sich der Hotelpool mit Whirlpool ... Sie haben einen Blick auf das Meer. Die Liegestühle stehen aufgereiht und Handtücher liegen bereit. Da mein Zimmer einen Pool hatte, haben wir den Hotelpool nicht genutzt. Von der Lobby aus müssen Sie die Gasse hinauf und hinunter in den ersten Stock gehen, um den Buggy zu nehmen. Für ältere oder an den Rollstuhl gefesselte Gäste kann das also eine Herausforderung sein, aber ich bin sicher, dass das Hotel für solche Gäste bei Bedarf einen Buggy-Service vom Lobbybereich aus anbietet.
Das Hotel liegt in der Nähe von Kamala Beach. Das Hotel bietet einen kostenlosen Fährdienst, der Sie hin und zurück zum Kamala Beach bringt. Restaurants, Geschäfte und Massagedienste sind alle vorhanden. Habe das Spa nicht genutzt, kann also nichts dazu sagen. Kamala Beach ist nicht so belebt wie Patong Beach, wenn Sie also eine ruhigere Atmosphäre mögen, ist die Lage für Sie geeignet. Es gibt einen Supermarkt etwa 5 bis 7 Gehminuten vom Hotel entfernt. Direkt vor dem Hotel steht auch ein Taxiservice zur Verfügung. Patong ist etwa 20 Autominuten vom Hotel entfernt.
OriginaltextÜbersetzt von Google
Antwort der Unterkunft: Dear Valued Guest,Thank you so much for your detailed and positive feedback!We are thrilled to hear that you had a wonderful stay in our 3-bedroom villa with a private pool. It's fantastic to know that you found the villa clean, well-kept, and equipped with all the necessary amenities for a comfortable stay, including a spacious dining area and a fully equipped kitchen. We are delighted that our welcome gestures, such as flowers and towel animals, added to your enjoyment.We are pleased that you found our buggy service prompt and our room service efficient. Our team strives to provide friendly and helpful service, and we are glad that they assisted you with all your queries and transportation needs. It's also great to hear that you found our staff proficient in English.We appreciate your feedback regarding breakfast and will take your comments into consideration to improve our offerings. It's wonderful that you enjoyed the view from the restaurant and the amenities around the hotel, including the pool and jacuzzi.Thank you for highlighting the accessibility challenges and the convenience of our location near Kamala Beach. We appreciate your understanding and assure you that we are committed to accommodating all guests' needs to the best of our ability.We look forward to welcoming you back to Andara Resort & Villas for another memorable stay in the near future!Best regards,Andara Team
carloscastillo
Suite (2 Schlafzimmer) (Terrasse)
Aufenthalt im März 2024
Reise mit Freunden
17 Bewertungen
5.0/5
Hervorragend
Gepostet am 5. Mai 2024
I honestly didn't find any disadvantages to this hotel! In Thailand, tipping is not mandatory, but in this hotel when you ask for an amenity at the pool or restaurant, they automatically include 10%! Maybe I didn't see it in the small letters but you can ask.
For everything else, you can book blindly 100% recommended! I think if they had an all-inclusive plan it would be the best in Phuket!
Another mini disadvantage they have is that they don't have a private beach, but they take you to the nearest beach at no cost :) super!
Übersetzen
Antwort der Unterkunft: Dear _TIUSzujzk3j,Thank you so much for taking the time to write such a fantastic review of us! We're thrilled to hear that you had a wonderful experience and didn't encounter any major drawbacks.We appreciate your feedback regarding the 10% service charge for pool and restaurant amenities. You're right, a 10% service charge is a common practice here in Thailand to ensure the hospitality staff receive fair compensation. We apologize if it wasn't entirely clear on our end, and we'll explore ways to communicate this more explicitly on bills and menus. We're also grateful for your suggestion about an all-inclusive package. We're constantly looking for ways to improve the guest experience, and your feedback is valuable. We'll definitely consider this as we develop future offerings.While we may not have a private beach on-site, we're glad you enjoyed our complimentary shuttle service to Kamala Beach. It's fantastic to know you appreciated this additional perk!Thank you again for choosing our hotel and for sharing your kind words. We hope to welcome you back soon!Sincerely,The Andara Team
Gastnutzer
Suite (2 Schlafzimmer) (Pool) (Dachgeschoss)
Aufenthalt im Febr. 2024
Reise mit Freunden
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 30. März 2024
Breakfast delicious, welcome gift nice. Room is nice. Housekeeper is willing to help. Overall a good experience.
Übersetzen
Antwort der Unterkunft: Dear Valued Guest,Greetings from Andara Resort & Villas – Your own private paradise!Thank you for your wonderful review. We are thrilled to hear that you enjoyed our delicious breakfast, welcome gift, and your room. We’re especially pleased that our housekeeping team was helpful and that you had an overall good experience.We look forward to welcoming you back to Andara Resort & Villas soon.Best regards,Andara Team
Craig Watterson
Suite (2 Schlafzimmer) (Terrasse)
Aufenthalt im Febr. 2024
Pärchen
6 Bewertungen
4.5/5
Großartig
Gepostet am 25. Apr. 2024
A bit out of town but the complimentary taxi was good breakfast was ok
Übersetzen
Antwort der Unterkunft: Dear Khun Craig,Greetings from Andara Resort & Villas – Your own private paradise!Thank you for your review. We are glad to hear that you found our complimentary taxi service convenient. We appreciate your feedback on the breakfast and will use it to continue improving our offerings.We look forward to welcoming you back to Andara Resort & Villas soon.Best regards,Andara Team
Koomomi si
Villa (5 Schlafzimmer) (Pool)
Aufenthalt im Febr. 2024
Reise mit Freunden
84 Bewertungen
5.0/5
Hervorragend
Gepostet am 3. Apr. 2024
Very nice hotel nd good service, nice breakfast
Übersetzen
Antwort der Unterkunft: Dear Khun Tze,Greetings from Andara Resort & Villas – Your own private paradise!Thank you for your kind review. We are delighted to hear that you enjoyed our resort, service, and breakfast. Your positive feedback is greatly appreciated.We look forward to welcoming you back to Andara Resort & Villas soon.Best regards,Andara Team
CHULWHAN
Suite (2 Schlafzimmer) (Pool) (Dachgeschoss)
Aufenthalt im Juni 2022
Familie
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 8. Aug. 2022
It was a great vacation home. Suite was huge and staffs were kind. They offer free shuttle to Kamala beach, which was very convenient.
Übersetzen
Antwort der Unterkunft: Thank you for choosing to stay at our topical paradise in Phuket! We're thrilled to hear that you had a fantastic experience during your stay. Our spacious suites are designed to provide utmost comfort, and our dedicated staff takes pride in delivering excellent service.We're glad that you found our complimentary shuttle service to Kamala beach convenient. We strive to ensure that our guests have easy access to the beautiful beaches in the area.It was our pleasure to have you as our guest, and we hope to welcome you back for another amazing vacation in the future!Moses Lee
Antwort der Unterkunft: Dear Valued Guest,Thank you for sharing your detailed review. We’re delighted to hear that you enjoyed your spacious and clean Three-Bedroom Pool Suite, as well as our thoughtful and enthusiastic service. It’s wonderful to know that the complimentary shuttle to Kamala Beach, family-friendly pool, well-equipped gym, and our Chinese New Year celebration added to your experience. We also appreciate your kind words about SILK Restaurant’s food quality and portion sizes.We sincerely apologize for the inconvenience caused by the key card issue. Your feedback is invaluable, and we will review our key card system to prevent such occurrences in the future. We also understand your concerns regarding the surrounding area, and while we aim to provide a serene retreat, we continuously look for ways to enhance our guests' convenience.Thank you again for choosing Andara, and we hope to welcome you back for an even better stay in the future.Best regards,Andara Team
ssomtimes
Suite (3 Schlafzimmer) (Pool)
Aufenthalt im Aug. 2024
Familie
7 Bewertungen
5.0/5
Hervorragend
Gepostet am 13. Dez. 2024
아부지 칠순 기념 가족여행 숙소로 선택한 안다라는 정말 최고였습니다. 리노베이션 중이라고 룸 업글에 조식도 룸에서 헤주시고 헬퍼분들이 상주하셔서 너무 편안하고 감동적인 숙박이었어요!! 도착해서 깜짝 생일파티 해주셔서 정말 감동이었습니다.
Übersetzen
Antwort der Unterkunft: Dear ssomtimes,Thank you so much for choosing Andara Resort & Villas for your family trip and your father’s 70th birthday celebration. It’s truly an honor to have been a part of such a special occasion.We’re delighted to hear that the upgraded room, in-room breakfast service, and the dedicated care from our helpers made your stay both comfortable and memorable. We’re also thrilled that the surprise birthday celebration left a lasting impression on your family.We deeply appreciate your kind words and hope to welcome you back to Andara in the near future for another wonderful experience.Warm regards,Andara Team
Bateteerciwangrumao
Suite (3 Schlafzimmer) (Pool)
Aufenthalt im Dez. 2024
Familie
25 Bewertungen
4.8/5
Wunderbar
Gepostet am 3. März 2025
房間多且大,泳池水太涼,並且蚊子太多了
Übersetzen
6/10
Antwort der Unterkunft: Dear Bateteerciwangrumao,Thank you for your review and for sharing your feedback. We’re glad to hear that you enjoyed the spacious Three-Bedroom Pool Suite and our amenities. We apologize for any inconvenience caused by the pool temperature and mosquitoes. Your comments are valuable, and we will look into ways to enhance our guest experience. We hope to welcome you back to Andara Resort & Villas in the future.Best regards,Andara Resort & Villas Team
Antwort der Unterkunft: Dear valued guest,Thank you for sharing your experience with us. We are delighted to hear that you enjoyed the spaciousness of our 4-bedroom suite, the fully equipped kitchen, and the convenience of our 24-hour complimentary shuttle service around Kamala. It’s wonderful to know that our service, including the option to request Apple TV and YouTube, met your expectations.However, we apologize for any inconvenience you experienced due to the initial issues with the door lock, water heater, and flooring. Your feedback is important to us, and we will address these maintenance concerns to ensure a smoother experience for future guests.We appreciate your kind words about our staff’s professionalism and service attitude. We hope to have the opportunity to welcome you back and provide an even better stay.Warm regards,Andara Team
Gastnutzer
Suite (3 Schlafzimmer) (Pool)
Aufenthalt im Mai 2024
Reise mit Freunden
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 5. Juli 2024
완벽한 리조트 입니다. 서비스와 시설 청결 모든것이 최고로 제공되며 친절한 직원들과 완벽한 서비스가 제공 됩니다
리조트에 들어서는 순간 프라이빗한 환경에서 가족 친구들과 행복한 한때를 보낼 수 있었습니다.
각 룸은 떨어져 있어 개별적인 시간도 보낼 수 있고 공용 거실 또한 모두 모여 즐거운 한때를 보낼 수 있습니다
풀장은 메인 풀이 필요 없을 정도로 넓고 쾌적한 환경에서 제공됩니다
이곳은 제 인생에서 가장 완벽하고 환상적인 휴가를 보낼 수 있도록 해준 곳입니다 다들 여기에서 환상적인 뷰와 시설 그리고 서비스를 만끽하시길 바랍니다
아 추가로 조식도 맛있습니다 :)
2024년 최고의 날을 보내게 해주셔서 안다라 리조트 직원 여러분 감사합니다 행복한 나날 되세요!
Übersetzen
6/8
Antwort der Unterkunft: Dear Valued guests,Thank you so much for your glowing review and kind words about Andara Resort & Villas. We are thrilled to hear that you found our resort to be perfect in every aspect, from the impeccable service and cleanliness to the friendly staff who provided excellent service throughout your stay.We are delighted that you and your family and friends were able to enjoy a happy and private time in our resort. Each room's separate layout allowed for individual relaxation, while the communal areas provided opportunities for everyone to gather and enjoy memorable moments together.Our pool area, as you mentioned, offers a spacious and pleasant environment, ensuring a comfortable experience without feeling crowded. It warms our hearts to know that Andara Resort & Villas provided you with the most perfect and fantastic vacation of your life.We invite you and your loved ones to return and continue enjoying our stunning views, excellent facilities, and service. Also, we're glad you enjoyed our delicious breakfast! Wishing you many more joyful days ahead, and we look forward to welcoming you back soon.Warm regards,Andara Team
Antwort der Unterkunft: Dear Valued Guest,Thank you for taking the time to share your feedback. We regret to hear that your experience did not meet expectations. Your comments regarding the facilities, breakfast, hot water delay, and dining experience are well noted, and we sincerely apologize for any inconvenience caused.At Andara, we strive to provide a luxurious and comfortable stay, and we appreciate your insights as they help us improve. While our resort is not beachfront, we do offer a complimentary shuttle service to Kamala Beach for guests to enjoy. We will also review your concerns with our team to enhance the overall guest experience.We truly appreciate your visit and hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Best regards,Andara Team
Antwort der Unterkunft: 尊敬的M475512****,感謝您抽出寶貴時間分享您的入住體驗。我們已經瞭解到您在入住期間遇到的問題,並已與安保團隊進行了詳盡的調查。客人的安全始終是我們的首要任務。我們嚴格執行員工行為準則和客人財產保護標準,以確保每位客人都能享受安全愉快的住宿體驗。經過全面調查,我們未發現度假村員工有任何不當行為。同時,我們也積極配合警方進行了調查,未發現度假村有任何錯失。我們在每間客房均配備保險箱,供客人存放貴重物品。辦理入住手續時,我們也會建議客人使用個人保險箱,以確保其物品在整個入住期間的安全。請注意,度假村對於任何丟失的個人物品概不負責,因此我們強烈建議客人使用這一預防措施。您的反饋對我們不斷提升服務質量和客人體驗至關重要。再次感謝您的理解,期待未來有機會再次歡迎您入住,為您帶來舒心的入住體驗。敬上,安達拉管理團隊
Antwort der Unterkunft: Dear Valued Guest,Greetings from Andara Resort & Villas – Your own private paradise!Thank you for sharing your wonderful feedback. We are delighted to hear that you enjoyed our fantastic gym, well-selected essential oils, and large pool that your children loved. It's great to know that our facilities and maintenance met your expectations and that our breakfast options suited your tastes.We apologize for any inconvenience caused by the absence of a private beach. Your comments are valuable to us, and we appreciate your understanding.We look forward to welcoming you back to Andara Resort & Villas soon.Best regards,Andara Team