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Verifizierte Bewertungen
Lage4.1
Ausstattung4.0
Service4.1
Sauberkeit4.1
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Alle Bewertungen(85)
Positive Bewertungen(5)
MOHAMMADAMIN
Familienzimmer
Aufenthalt im Juli 2024
Familie
5 Bewertungen
3.0/5
Gepostet am 20. Aug. 2024
Totally the hotel was good. But some problems. For example the 3 bottle of small water in a suite room which have 4 person not enough and if you request for more they asked for extra payment. The size of bottle very small.
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Antwort der Unterkunft: Dear Sir, Thank you for sharing your experience with us.We are glad to hear that you found the hotel to be good overall. Our team takes great pride in providing a comfortable room experience, and we appreciate your recognition of our efforts.However, we apologize for the inconvenience regarding the limited water supply in your suite which it shouln't have happened. Each day, during summer, new recycled bottles of water are brought to the room when the room service is done. As you specified, within the room there are other services that is provided for the comfort of the guest such as the minimar products.We always strive to ensure that our guests have everything they need for a pleasant stay, and your feedback is valuable in helping us improve.We hope we will have the opportunity to see you again in the future. Best regards,Marta Magrans GiménezGuest Service Agent
Cecilia_Ying
Boutique-Suite (1 Doppelbett)
Aufenthalt im Mai 2024
Business
68 Bewertungen
4.0/5
Sehr gut
Gepostet am 28. Mai 2024
酒店有點舊,房間還可以
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Gastnutzer
Club Zimmer
Aufenthalt im Aug. 2023
Familie
4 Bewertungen
5.0/5
Hervorragend
Gepostet am 6. Aug. 2023
感覺還是可以
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Antwort der Unterkunft: Dear Guest User, Thank you so much for your positive feedback following your stay.We are pleased that we were able to meet your expectationsWe all hope to welcome you back in the future.Best regards, Guest Service Department