The Zen Villas

Tolles Hotel, tolle Villa mit allem, was Sie für einen perfekten Urlaub brauchen, und nichts, worüber Sie sich Sorgen machen müssten. Ziemlich großer Pool mit Whirlpool-Springbrunnen und Nachtbeleuchtung. Sehr sauber, Geschirr gespült. Das Personal ist freundlich und reagiert schnell auf alle unsere Anfragen. Ein 10-minütiger Spaziergang ist eine Straße mit einer großen Anzahl von Restaurants für jeden Geschmack und Geldbeutel. Wir bestellten auch regelmäßig Essen, das ins Hotel geliefert werden sollte. Zum Meer sind es etwa 15 Minuten zu Fuß, aber die Gassen sind ziemlich unübersichtlich und schlecht beleuchtet, sodass wir abends ein Taxi genommen haben. Direkt im Hotel gibt es eine preiswerte Wäscherei. Mein Mann bestellte fast jeden Tag eine Massage direkt in der Villa. Mir hat alles sehr gut gefallen, sollte ich Bali nochmal besuchen, wollten wir uns wieder in Zen Villas niederlassen

Verbrachte und erholsame, entspannende Zeit mit The Zen Villas. Meine luxuriöse Villa mit einem Schlafzimmer und privatem Pool war genau das, was ich brauchte. Das Personal war fantastisch, fürsorglich und hochprofessionell. Das Frühstück wurde von den wunderbaren Mitarbeitern, die in Ihre Villa kommen und kochen und sich danach abwaschen, perfekt zubereitet. WOW. Danke schön. Die Villa war einfach wunderbar. Große Freiflächen, Außendusche etc. Großes Schlafzimmer mit Turndown-Service. Fantastische Ergänzung. Großer offener Wohnbereich und Küche zur Mitbenutzung. Wohnzimmertüren öffnen den Raum vollständig direkt in einen schönen Garten mit Liegestühlen und Sonnenschirmen. Der große Swimmingpool war sauber und erfrischend. Eine wundervolle Erfahrung und ich werde wiederkommen. Wenn Sie die perfekte Mischung aus wahrem Luxus und balinesischem Lächeln und Fürsorge finden möchten, dann ist dies wirklich der Ort, um sie zu erleben. Sehr empfehlenswert.

Wiederkehrender Gast, also immer gerne in dieser Unterkunft. Freundliche, hochwertige Unterkunft mit sicherer und entspannter Atmosphäre. Großartig für Familien. Wie ganz Bali seit dem Covid-Lockdown könnte die Unterkunft einige Renovierungen vertragen, was anscheinend passiert. Zu den wichtigsten Geschäften von Sanur usw. zu gelangen, ist etwas schwierig, also schnallen Sie Ihre Schuhe an oder nehmen Sie ein Blue-Bird-Taxi. Ich übernachte aber gerne wieder hier.

Our recent stay at Zen Villas in Sanur through *********** was far from pleasant and did not meet our expectations in any way. The villa, particularly Villa C where we stayed, was outdated and had serious hygiene issues, with an abundance of cockroaches present in both the bedroom and the living room. These unhygienic conditions completely disrupted our relaxation experience. Despite repeated reports to the reception about the presence of cockroaches and requests for adequate solutions, we did not receive appropriate help or support. The lack of action and the inadequate response from the staff contributed to our deep disappointment and feeling of neglect as guests. The most disheartening aspect was the lack of support from the reception, simply redirecting us to *********** without offering any form of appropriate solution themselves. We not only felt uncomfortable but also excluded and unwelcome as guests. Despite our desire to leave earlier due to the unacceptable conditions, we were informed that cancellation wouldn't result in any monetary refund. This only intensified our frustration and disappointment regarding the lack of customer orientation and accommodation from Zen Villas. In light of these unpleasant experiences, it's incomprehensible that Zen Villas maintain a high score. We hope our complaint is taken seriously, and appropriate measures are implemented to prevent such inconveniences for other guests in the future.

We enjoyed a wonderful 5 days in our Tranquility villa. We had a lovely pool and jacuzzi set in beautiful grounds. Inside, the villa was spacious and had everything we needed. The beach and main road in Sanur, with lots of bars and restaurants, are close by. All the staff, from management, reception, security and those who looked after us by making our breakfast and tidying the villa were all lovely, engaging people and genuinely couldn't do enough for us. A fantastic team. Thank you all so much, we hope to return one day.

We stayed at The Zen Villas for 3 nights in august and had a great time. The location was excellent - it was about a 5-10 minute walk to the main road of Sanur (which also pops you out near a big supermarket). The Villa we stayed in was actually a 2 bedroom Villa but if you only need a 1 bedroom, you can request this and the price is a bit cheaper and they lock the second bedroom off. The kitchen is fully equipped and breakfast is included and made every day. The Villa was able to provide a portacot and high chair for our baby which was great. The grounds are lovely - all super green and lush. The staff were very nice as well. The pool wasn’t huge but a decent size for the 3 of us and a great temperature. Thanks for having us - we hope to be back soon.

This is a beautiful villa with great customer service. The villa is very clean and spacious with 3 bedrooms (2 queen and 1 single) lovely dinning areas and cooking facilities and we have breakfast included. There is also a good sized fridge. The staff are all very friendly and happy to assist with your requests Great place to stay You can here kids playing in the pool but would be great for families to stay with plenty of space for them to run around and have your own private area.

We have just spent 3 nights here (not long enough). Omg what a beautiful oasis. Peaceful, clean spacious (villa O/Harmony) . The location was perfect with a short walk to eateries, shopping (6 mins) and the beach (9 mins). We always felt safe walking in the dark to see the sunrise or back to the villas from dinner. In fact the laneways added to the charm of the place. Thank you staff Adi for your patience and help with me ordering takeaways and Shanti for getting our laundry back on time. Both for being so welcoming and kind. We loved Zen Villas and Sanur and can’t wait to go back.