Sea CleoNapa Hotel

Freundliches Personal, aber es war kalt, die Klimaanlage funktionierte nicht richtig und das Zimmer war nicht mit Geschirr, Stühlen und einem Tisch ausgestattet. Es war nicht angenehm, wir verließen das Hotel einen Tag früher, das Geld wurde nie zurückgegeben, sie lehnten höflich ab :). Das Zimmer befand sich nicht im Hauptgebäude, was sehr ansprechend ist, sondern in einem Gebäude an der Straße. Nachts konnte man den Lärm vorbeifahrender Autos hören. Während der Saison wäre es meiner Meinung nach unmöglich, in diesen Zimmern zu wohnen zum Straßenlärm. Im Allgemeinen ist der Eindruck des Zimmers nicht zufriedenstellend, im Gegensatz zum Hotel selbst und insbesondere zum Hauptgebäude, das recht gemütlich und ansprechend aussieht.

Das schlimmste Erlebnis überhaupt, unhöflicher Service, es gab nur kaltes Wasser im Wasserhahn, keine Möglichkeit zum Duschen nach der Reise. Wir fragten den Gastgeber an der Rezeption, wussten nicht, was wir tun sollten, riefen OnTheBeach an und reichten eine Beschwerde ein, da das Büro geschlossen war. Am nächsten Tag baten wir die Rezeption erneut um Hilfe. Jemand kam, betätigte den Knopf in der Wand und sagte, in einer Stunde gäbe es heißes Wasser. 3 Stunden später war es immer noch kalt. Wir stiegen ins Auto und suchten uns ein anderes Hotel, am nächsten Tag zogen wir um. Als wir auszogen, war der Hotelmanager immer noch abwesend und das Personal an der Rezeption war unhöflich und respektlos. Zusätzlich Pilz an der Wand im Badezimmer, Flecken auf der Bettwäsche, keine Magnetkarte für die Tür, einfaches Schloss an der Tür, keine Sicherung, die Tür lässt sich mit dem Fuß auftreten, schwarz vom Schmutz der mit Staub überwucherten Klimaanlage. Im Hotel leben lautstarke Flüchtlinge, aber das interessiert niemanden. Empfehlen Sie dieses Hotel nicht. Vermeiden Sie es überhaupt.

Rooms were very tired, only 1 towel and 1 cup between 2 of us. Could be a great hotel. Just needs a revamp and paint. Bed was OK. Better pillows maybe Positives were its very close to the town for nights out. 2 minutes walk. Nice to be that close to town

Booked last minute without checking all the reviews. Wish we had done this first as we could have avoided making the mistake of staying here. First of all, they advertise as 'Sea Cleonapa Hotel', however after checking in at reception in the main building we realised we were not going to be staying in the main building but a random apartment block across the road!? Already a strange setup for a 'hotel'. Once entering this apartment with a traditional key and lock (2024 no electronic keycards?) we were greeted with a less-than-impressive room. Dated, falling apart and in so many ways unclean. There was an odour of urine from the bathroom for the whole stay, indicating a lack of deep clean/sanitation of facilities. Shower doors were a nightmare to open and close, plus one of the screen doors was half hanging out! There was even a dead bug in the light above the sink. It's like they just don't bother to clean or fix anything here. I suspect their overall attitude to guests is just to take their money, wheel them in, then wheel them out! As for kitchen facilities, they were completely lacking even the basics, there were 2 glasses and a couple of small plates. No cutlery or bowls, not even a kettle as seen in the photos. When asked about this, the reception said they don't provide kettles anymore. This is not true as we saw multiple rooms with kettles in, as we caught a glimpse inside these when the housekeeping were cleaning some of the other rooms on the floor! The cleaners turned up to 'clean' our room after the 3rd day (when we pushed the issue with reception) however only a minimal and topical clean was done with the bedsheets being unchanged and even the rubbish was not emptied! Unreal. Earplugs are recommended as it gets noisy throughout the night with loud bikes and revellers making a racket. This would not be an issue if the windows were soundproof, which they are not. It almost sounds like the windows are open the way you can hear everything going on outside. The room has not been updated in a very long time, and is very dated by today's standards. The place is generally neglected; grubby and in parts dilapidated (window frame on patio heavily eroded, strips of wood hanging off countertops and tape stuck over electric points). The wifi in the room was complete rubbish and kept dropping out, making it unfit for purpose. The only real positive was the air-con which was efficient and much needed during our stay in the peak hot season where it was very warm and humid. Overall advice is don't book here as you will be disappointed. For what they charge you could get a lot better experience for the price at alternative accomodation!

1 Οτι χειρότερο μου έχει τύχει ποτέ σε ξενοδοχείο ένας πολύ αγενέστατος reseptionist! Νομίζει ότι είναι βασικές αυτοκράτορας μέσα στο ξενοδοχείο και μπορεί να κάνει ότι θέλει δεν τον νοιάζει καν αν θα βάλεις αρνητική κριτική και δεν τον ενδιαφέρει τίποτα προφανώς αυτό ευθύνεται από τους ιδιοκτήτες που δεν τους κάνουν καμιά παρατήρηση δεν τους απολύουν!

Do una stella perché non se né possono dare 0. siamo arrivati per starci 1 mese e siamo andati via dopo nemmeno 24 ore. Totale mancanza di igiene, decoro e sicurezza. personale demotivato, camere infestate da blatte, sala pranzo veramente sporca con insetti morti nel distributore di cereali per la colazione. piscina riempita con acqua di rubinetto, senza cloro. sconsiglio pienamente quest' hotel