Van der Valk Hotel Assen

Van der Valk Hotel Assen Bewertungen

Van der Valk Hotel Assen

Balkenweg 1, Assen, 9405 CC, NetherlandsHoteldetails anzeigen
Van der Valk Hotel Assen
Van der Valk Hotel AssenVan der Valk Hotel AssenVan der Valk Hotel Assen
Verfügbare Zimmer für deine Reisedaten suchen
Preisgarantie
1 Nacht

Gästebewertungen

3.6/5
75 Bewertungen
Verifizierte Bewertungen
Lage3.6
Ausstattung3.6
Service3.6
Sauberkeit3.6
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Alle Bewertungen(75)
Positive Bewertungen(35)
Bewertungen mit Fotos/Video(2)
Negative Bewertungen(13)
Gastnutzer
Luxus-Zimmer zur Dreifachbelegung (3 Einzelbetten) (Terrasse)
Aufenthalt im Juni 2024
Business
130 Bewertungen
1.0/5
Gepostet am 29. Juli 2024
酒店住過很多次，只是沒有更好的選擇
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Gastnutzer
Aufenthalt im Dez. 2022
Familie
5.0/5
Hervorragend
Gepostet am 31. Jan. 2023
Service sehr nett, Zimmer sehr schön. Der Wellnessbereich ein Traum. Frühstück top. Zum Centrum sind es nur 2 Kilometer, also auch die Lage ist super. Haben uns rundum wohlgefühlt, und kommen auf jedenfall wieder
Gastnutzer
Aufenthalt im Dez. 2022
Single
5.0/5
Hervorragend
Gepostet am 31. Jan. 2023
Besuch des Classic GP Assen. Habe ein kostenloses Upgrade auf ein größeres Zimmer erhalten. Sehr schöne Ausstattung, alles einfach perfekt. Sehr umfangreiches Frühstücksbuffet, sehr schönes Restaurant und tolle Speisen. Ich komme bestimmt wieder.
Antwort der Unterkunft: Thank you very much for you feedback after your stay in Hotel Assen
Gastnutzer
Aufenthalt im Dez. 2022
Business
5.0/5
Hervorragend
Gepostet am 31. Jan. 2023
Wir vom Porscheclub sind seit mehr als 15 Jahren bei Euch zu Gast und fühlen uns immer sehr wohl. Auch nach getaner Arbeit am Circuit gibt es bei Euch sehr gutes Essen, besten Wein und ein Service mit großer Herzlichkeit
Antwort der Unterkunft: Vielen Dank für Ihre nette Bewertung. Freue mich schon aufs nächste mal :)
Gastnutzer
Aufenthalt im Nov. 2022
Pärchen
5.0/5
Hervorragend
Gepostet am 3. Dez. 2022
Wir waren schwer beeindruckt von der Wellnesslandschaft, dem Pool und dem Fitnessbereich.Wasser konnte man sich dort selbst zapfen. Die Zimmer waren riesig mit ebenerdiger Dusche und Badewanne. Das Frühstücksbuffet war 5*
Marina M
Aufenthalt im Okt. 2024
Business
1.0/5
Gepostet am 5. Nov. 2024
While the hotel is cute the service is atrocious. The front desk staff is unprofessional, disrespectful and rude. It's like traveling into the past century and encountering people with no service training and people skills. It is to the extend where I was not able to get a name of the rude personel. She refused to share her name because of "privacy" reasons while they have my passport, credit card and address. Even getting in touch with the manager to resolve the issue was an issue! And I wasn't given a name or a way to contact the manager in timely manner. Again, while the design of the hotel is nice, the staff experience puts an awful taste in the mouth. I come to Assen annually, will never stay at this hotel and will recommended everyone I know against staying in the future.
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Antwort der Unterkunft: Dear guest, We're very sorry to read that you had such a negative experience with our hotel and staff. The situation you are referring to is known to us. However, the colleague on duty asked you for a moment of patience, as she was just in the transfer of duty. Shortly afterwards she wanted to come back to you. She asked in a friendly manner if you would be patient for a moment. What we consider as a polite way of communicating. Unfortunately, photos were taken of the colleague after this, which we unfortunately do not tolerate, so no name was given. You indicated that you would come by later to resolve the situation, but unfortunately you did not come by, our manager would have been happy to speak to you. If you find an opportunity to discuss this situation further, please do not hesitate to contact us. With kind regards, Team Front Office Van der Valk Hotel Assen
Gastnutzer
Aufenthalt im Juni 2023
Single
4.0/5
Sehr gut
Gepostet am 8. Juli 2023
I stayed here for one night to visit a concert in Groningen. Pricewise it was expensive. But the room itself (402) was big and was modern. Good beds, shower and bath. Mini fridge and small coffee maker in the room. Hotel was full with guests for the concert, but no travel service was arranged. When I mentioned it, they came to the conclusion that it might have been a good plan… Restaurant is decent but not spectacular. Service in the restaurant is good. Extra: hotel has a lot of charging stations for EV.
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Antwort der Unterkunft: Thank you for your feedback. Best regards, Team Hotel Assen
Gastnutzer
Aufenthalt im März 2023
Familie
5.0/5
Hervorragend
Gepostet am 25. Apr. 2023
Very large hotel. Spacious room and bathroom with bath, separate shower and toiletries. Sliding door gives access to shared outdoor space (balcony). We had food in the bar and we really enjoyed it, reasonably priced. Pool table and dartboard in bar area but slightly tucked away. The pool and wellness facilities are free and really well maintained. Very clean and lots of choice: salt sauna, herb sauna, Finnish sauna, hamam, infrared sauna, foot baths and snow shower. Towels are provided and there are free lockers in the changing rooms. Changing rooms are not mixed. Enjoyed our stay.
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Gastnutzer
Aufenthalt im Sept. 2023
Anderes
5.0/5
Hervorragend
Gepostet am 18. Okt. 2023
This hotel is one of the best I have stayed at! The rooms are clean and the staff is very friendly. The spa area offers some amahzing saunas and even a real snow shower to cool off. The room to relaxe offers free water and a fireplace. The pool has a nice temperature and is of the highes standard. Just the spa alone is worth visiting. But dinner is also an experience! Very tasty and good food! The breakfast is the same. I will be back!
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Gastnutzer
Aufenthalt im Aug. 2023
Anderes
1.0/5
Gepostet am 18. Sept. 2023
I had a parcel delivered one day before I arrived but the receptionist was hopeless and was not keen to find and deliver my parcel. She was indifferent, hopeless and not supportive. she was very unmotivated.
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Gastnutzer
Aufenthalt im Febr. 2023
Business
4.0/5
Sehr gut
Gepostet am 15. März 2023
The hotel is quite massive and in a serene location in Assen. There are lots of of good facilities. The wellness facility is excellent. Massive swimming pool and SPA. I particularly also like the breakfast
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Gastnutzer
Aufenthalt im Dez. 2022
Business
5.0/5
Hervorragend
Gepostet am 27. Jan. 2023
Hotel room was very nice and spacious for my short visit - good sized bathroom with more than ample amenities. Both breakfast and lunch (particularly the lunch) were very good. Bar and table service very good and professional.
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Gastnutzer
Aufenthalt im Dez. 2022
Business
5.0/5
Hervorragend
Gepostet am 12. Jan. 2023
The hotel offers everything when travelling for business, staff were friendly and helpful, and spoke English too which was great as i dont speak Dutch. The food offering is vast probably the best breakfast spread i have seen and the quality excellent. The room was clean and tidy and my room had a balcony which faced the road giving a nice view but the noise from the vehicles travelling on road could be faintly heard in my room, but I did sleep well considering this. I would definitely stay again and i would recommend to others.
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Antwort der Unterkunft: Thank you very much for your nice review. For a next stay at Hotel Assen you can ask for a room on the quiet side. See you next time.
Gastnutzer
Aufenthalt im Dez. 2022
Pärchen
4.0/5
Sehr gut
Gepostet am 12. Jan. 2023
Great food and fast service. I had the best food with them, I enjoyed it very much. I only had a little time and they understood this. So i had my food quickly. Elderly menu with 2 fishes potatoes and salad. You can get side dishes as much as you want. Without any restrictions. Service is good, and ambiance also nice.
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Antwort der Unterkunft: Thank you for your review. It is great to read that you enjoyed your stay in our restaurant. Looking forward to your next stay.
Gastnutzer
Aufenthalt im Nov. 2022
Single
5.0/5
Hervorragend
Gepostet am 10. Dez. 2022
Great that they have a swimming pool now. Really lovely. Had it all to myself for over a hour.,Reception staff very friendly and helpful. Restaurant lovely and food great. Good location for my needs. Nice bar and had a dart board. Yay!
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