Hotels in der Nähe von Shopping mall "Tigrokhaud", Almaty

Отель Уютный, чистый, все новое. Кухня вкусная, порции большие и на завтраки и если дополнительно в течении дня заказывать, могут в номер принести, но сами сотрудники не все знают собственное меню, потом переспрашивают три раза. В целом все хорошо.

There were 36 of us who came to take part in the forum exhibition. As the coordinator of the group, I can say that all our issues were resolved in a timely and competent manner. The hotel is located within walking distance from the exhibition pavilion, which helped us to avoid city traffic jams. A five-minute morning walk is refreshing. A very varied breakfast is included in the accommodation. Fresh and clean bed linen, comfortable beds are what you need after a long day on your feet. The most important thing for me personally is the presence of a kettle and drinking water in the room - I like to make tea in the evening and watch the news on TV. We recommend this hotel for working people, especially those who came to the Atakent exhibition.

Ich habe dieses Hotel aufgrund der Fotos gebucht, die sie mir zur Verfügung gestellt haben, aber anscheinend stimmten die Fotos nicht mit der Realität überein. Das Personal an der Rezeption sagte mir, dass die Fotos, die sie gemacht hatten, von einem Hotel in der Türkei stammen und dass die Zimmer selbst anders seien, und ja, sie waren völlig anders. Die Zimmer sind sehr klein, wirklich sehr, sehr klein. Es scheint, als sei das Hotel ziemlich neu. Das Frühstück ist nicht schlecht und man hat eine gute Aussicht auf die Berge. Werde ich wieder hier übernachten? Antwort nein

非常棒的民俗，找不到地方，可以微信網上看圖，一目瞭然，老闆人很好，房間乾淨整潔，樓下吃飯很方便，值得推薦，5分好評！

Чистая, удобная квартира. Доброжелательный и отзывчивый хозяин. Рекомендую

Hotel für seine Geld Top , Service gute Zimmer nicht luxuriös, aber komfortabel , Dusche Möbel TV Klimaanlage, ausgezeichnet, wichtiger, wenn Sie auf der Suche nach einem komfortablen Hotel zum Preis des Hotels zu diesem Zeitpunkt , die einzige Toilette ist falsch gelegen sitzen nicht komfortabel , Aber von 10 Punkten würde ich 9 hart ✊

首先我要澄清一下，所拍攝的照片比實際的狀況漂亮太多了！實況非常一般比想像中更差！第一次住入像公寓式的老宿舍房間內很特別！沒有空調（只提供電風扇），沒有冰箱，設備簡陋老舊，電視掛在牆上像裝飾品不使用！房型全部都一樣沒有任何選擇！住了4晚清潔人員連招呼都不打，人与人完全沒有互動看起來很冷漠（可能語言不通的緣故吧！）本人4晚住下來完全沒𠕇倒過垃圾也沒有作清潔工作完全我自己自助！估計什麼叫「服務」她們應該不懂？！我想可能承襲以前蘇聯時代遺留下來的壞習慣吧！這回總算讓我大開眼界見識一番也算是難得的旅行經歷吧！提醒想入住此宿舍的旅人要有心理準備！簡單純樸習慣就好…. 平安順利。

We recently had a stay at this Swissotel. Given the reputation of the brand, our expectations were naturally set high. However, the reality of our experience fell significantly short of those anticipations. 1. Check-in Procedure: Even with online check-in we were subjected to a 30-minute wait. One of our pre-booked rooms was not ready at the time of arrival. 2. Room's Condition: - A glaring lapse in cleanliness was evident with the state of the bathroom floor near its entrance (photo attached). - The bathroom door's sliding mechanism was faulty and highly inconvenient. - The overall condition of the bathroom indicated it's due for an overhaul and repairs (photos attached). - The discovery of a used ear swab under the table raised significant concerns about the room's preparation and cleanliness (photo attached). - A faulty power outlet in the bathroom added to the growing list of maintenance concerns (photo attached). - The discovery of a dead insect in the drapes clearly points to a continuous lack of attention to detail with the cleaning staff (photo attached). 3. Birthday Cake: Our agreement for a pre-arranged complimentary birthday cake was not only overlooked but was also delivered a day later than promised, despite having multiple conversations and providing evidence of our prior agreement (via the official hotel WhatsApp). 4. Water Bottle Replenishment: The consistent oversight in providing an essential like water, despite multiple request channels, was surprising. The water had to be fetched from the cleaning staff, we had to chase them and ask. None of the other channels, like the official app or the reception, fulfilled our request for the water delivery. 5. Dining: Our anticipation of an à la carte menu was countered by a buffet offering. Being told this was due to hotel occupancy levels feeling unsatisfactory. This went on for both evenings spent at the hotel. Portions of the a la carte menu were available only for room service. 6. Buffet Food Quality: The limited options, particularly for main courses (3), left much to be desired. Our experience with the freshly prepared pasta was particularly disappointing. It was watery, bland, disgusting. You could get better pasta at an office canteen. We have travelled quite a big part of the world and this buffet was easily the worst we have ever had. Both taste and variety were not worth the price. And we were forced into it by being denied the a la carte option. The hotel is above capacity - great, but we paid for the same service as if it weren't, right? Not OUR problem. 7. Breakfast Experience: The overall offering was lackluster. The variety was uninspiring, especially when compared to even basic 3-star hotels. Stale pastry (croissant from the day before) at a 5* hotel is inexcusable - these are absolute basics. Staff appeared overwhelmed, often forgetting to replenish food and drinks (had to be reminded many times) and struggling to manage guest numbers. Only 2 juice options fo

Reception was okey and Hotel Manager was super hilfsreich fūr alle Fragen und uns 100% geholfen. Vielen Dank. gerne wieder. Hotel muss sich verbessern fūr Frūchstūck. Mehr erfahrene Personal. Changing the Menūs manchmal. Nicht jeden Tag gleiche Menū anbieten. Qualitativ bessere Produkte von Käse. Oliven. Frūchte. Teesortiment.

Das Zimmer ist klein, die Einrichtungen alt und es fühlt sich sehr sowjetisch an. Das Frühstück war großartig und die umliegenden Gebäude waren so schön, dass ich das Gefühl hatte, in der Blütezeit der Sowjetunion zu sein. Nach dem Schnee ist die Landschaft besser und die Bar gegenüber ist schön. Ausstattung: OK Gesundheit: gut Umgebung: wunderschön guter Service