Abagatan ti Manila

Checked in to attend a friend's wedding this August. What I liked: - staff: everyone from the front desk, housekeeping, maintenance, and restaurant staff were very friendly and accommodating. Did not notice a single frown or any half-hearted efforts to assist me and my parents despite our many mishaps during our stay :) Thank you to Miss Lanie, Miss Marie, and all the front desk staff for all your help! - shower: did not expect it to be nice given the state of the bathroom (see below in things to improve), but the water pressure and heater were both lovely. Perfect after our long drive and the wedding activities. - food: I loved the complimentary breakfast! Despite the few options, it hit the mark of what I usually expect in local hotels. Portions were big and filling + they gave us complimentary buns on our last day. Brewed coffee was great according to my dad. For dinner on the first night, the sinampalukang manok was very comforting as it wasn't salty and was seasoned perfectly. The sizzling tofu was salty though, but not inedible. Overall, good food & service at the Garden Restaurant + Sir Tito was very friendly. - scenery: their garden venue for weddings was lovely. The pond beside the restaurant also seemed well-maintained. The hotel lobby was also beautiful and always smelled nice :) - check-in: was a quick process, probably because we paid in full beforehand What could be improved: - room maintenance for non-suite rooms: We were checked in for 3D2N and always ran into a problem :( On our first day, we had to ask to be relocated from Room 317 due to the strong dusty/moldy smell in the room & weak AC unit (which did not help get rid of the musty odor). The staff did acknowledge the smell in the original room (which I hope has been addressed now) and helped us move to Room 314, which was much cleaner and had better AC. On our 2nd day though, the door lock battery died so I couldn't enter when I was supposed to prepare for my friend's wedding. My parents, who planned to have lunch out in Ta***tay, had to return to the hotel to help me. Thankfully the staff was able to assist us & replace the door battery within 30 minutes despite the busyness with guests checking in. However, we were locked out again at 10pm that night, where the front desk told us that they might have incorrectly disabled our room door due to the number of guests checking out that day. My friend was in the Junior Suite so I did notice the difference in upkeep. Hopefully the hotel management takes care of all the rooms equally. - facilities: the "superior" room looked dated and like it's not used often. The toilet tissue roll looked like it had been there for some time, the bathroom had water stains all around, the water kettles were old (the first one wasn't working, and the replacement they gave us smelled like cheap old plastic after we boiled the water). We also had to run the bidet and shower for a bit to get rid of the smell that's caused by lack of use. Only 1

It was our second time here, this time with friends. The last time we were here was in December with our family. The friendliness of staff and the impeccable hospitality of Mr Tito M was consistent in both occasions. The food we had here were excellent In December. We orders a few dishes for lunch which were really good. Yesterday, we came for coffee and light bites. Coffee was lovely. We had the turon and pizza pinakbet to share. Both are well prepared, presented well and yummy! The ambience in this place is superb. Despite the rain and wind we had for the day. We sat in one of the outside covered spaces and soaked into the natural feeling of the environment. It’s a place one would always want to return to for a relaxing meal. Toilets are clean, too! This is one of our go to places when we are in town!

There was no dresser which is a necessity to every traveler. Tne slippers were hidden that we werent able to use it on our arrival day. No lamp shade to be used when going to the toilet if you switch off the lights. Incomplete imformation especially with regards the breakfast venue.