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Verifizierte Bewertungen
Lage4.1
Ausstattung4.1
Service4.1
Sauberkeit4.1
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Positive Bewertungen(36)
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Negative Bewertungen(4)
Gastnutzer
Aufenthalt im Okt. 2024
Anderes
5.0/5
Hervorragend
Gepostet am 13. Okt. 2024
Das Hotel ist sehr gut, das Personal ist ausgesprochen professionell, besonders die Betreuung im Speisesaal durch Herrn Arbaz war ausgezeichnet. Das Frühstück und das Abendbuffet waren sehr abwechslungsreich. Guter Wein, besonders empfehlenswert die Roof top Bar
Sibylle J
Aufenthalt im Mai 2024
Single
5.0/5
Hervorragend
Gepostet am 17. Mai 2024
In diesem Hotel ist einfach alles perfekt. Die Zimmer, der Servive mit dem sehr freundlichen Personal und ein ausgezeichnetes Essen. Auch ist es der perfekte Ausgangsort für den Besuch des Taj Mahal Vielen Dank für alles. Vielleicht komme ich wieder.
Antwort der Unterkunft: Dear Guest, Greetings from Hotel Clarks Shiraz! We are glad to know about your pleasant experience at our hotel and appreciate the valuable feedback on TripAdvsior. It is good to know that our clean rooms and strategic location of the property, in proximity to the historical Taj Mahal added value to your stay. Your appreciation of our excellent service culture and culinary offerings has been shared with the team here and they are motivated to keep up the good work. We look forward to serving you again in the near future. Best Regards, The Management, Hotel Clarks Shiraz
markusd70
Aufenthalt im März 2024
Pärchen
1.0/5
Gepostet am 8. März 2024
Schlimmes Hotel. Hatte vor 30 oder mehr Jahren mal eine Daseinsberechtigung, jetzt nicht mehr. Internet-was ist das? ach ja die WLAN - Anzeige ist da-das war’s auch! Unfreundliches und unwilliges Personal. Kaffee dauerte 2“ Minuten oder Selbstbedienung Lokaler Weißwein plötzlich ausverkauft- keine Alternative erhältlich außer teuren importierten Europäischen Wein… Personal hatte überhaupt keine Lust aber dank des TajMahal ist der Job sicher. Einfach schlecht und mit meinen Worten: runtergeranzt
Antwort der Unterkunft: Dear Guest, Greetings from Hotel Clarks Shiraz! At our hotel, it’s our earnest endeavour to ensure that our guests cherish their stay with us and would like to thank you for sharing your feedback on TripAdvisor. We regret the inconvenience caused to you and have taken up your concerns for consideration. The relevant departments have been informed about the issues and we assure you that this was a rare occurrence. Best Regards, The Management, Hotel Clarks Shiraz
Navigator08762810601
Aufenthalt im Febr. 2024
Pärchen
3.0/5
Gepostet am 23. Febr. 2024
Wir waren für 2 Tage hier. Das Zimmer war schön, sauber und sehr hell und ruhig. Gute Matratzen. Alles da was *** braucht. Halt ein 5 Sterne Hotel.Auch die Begrüßung an der Rezeption war okay, wenn auch etwas unpersönlich. Im Hotel war sehr viel los und wir sind in dem Trubel irgendwie untergegangen. Was wirklich nicht auf 5 Sterne Niveau war, ist das Restaurant in dem auch das Frühstück serviert wurde. Hier hat sich wirklich niemand gekümmert, obwohl genug Personal vorhanden war. Die Tische nicht neu eingedeckt worden. Keine Servietten, kein Besteck. Alles mußte *** sich an anderen Tischen zusammen suchen. Das geht gar nicht und das haben wir so in Indien auch noch nicht erlebt. Das Buffet war ausreichend und es gab alles was zu einem Frühstück braucht. Wir haben allerdings nicht im Restaurant zu Abend gegessen sondern nur gefrühstückt.
Antwort der Unterkunft: Dear Guest, Greetings from Hotel Clarks Shiraz! At our hotel, it’s our earnest endeavour to ensure that our guests cherish their stay with us and would like to thank you for sharing your feedback on TripAdvisor. We regret the inconvenience caused to you and have taken up your concerns for consideration. The relevant departments have been informed about the issues and we assure you that this was a rare occurrance. Best Regards, The Management, Hotel Clarks Shiraz
Gastnutzer
Aufenthalt im Febr. 2023
Anderes
5.0/5
Hervorragend
Gepostet am 21. Febr. 2023
Bei unserem zweiten Besuch im Clark’s Shiraz in Agra möchte ich hier nur das Spa Center bewerten. Wir haben während unserer Rundreise mehrere Massagen in verschiedenen Hotels gebucht in diesem Hotel hatten wir mit großem Abstand die beste Ayurvedic Massage. Es war einfach nur traumhaft. Wir haben gleich einen zweiten Termin gebucht und haben dafür gerne die Silvesterparty verpasst. Es war einfach traumhaft. Besonders bedanke ich mich bei Shivam der mich mit einer besonders ausgewogenen kraftvollen und entspannten Massage begeistert hat Vielen Dank
Antwort der Unterkunft: Dear Guest, Greetings from Hotel Clarks Shiraz! We are happy to know that you had a wonderful experience with us and our services as well as amenities were at par with your expectation. Your special mention about the SPA has motivated us to excel. We look forward to your continued patronage with us. Best Regards, The Management, Hotel Clarks Shiraz
Gastnutzer
Aufenthalt im Febr. 2023
Reise mit Freunden
4.0/5
Sehr gut
Gepostet am 21. Febr. 2023
links vom Eingang kann *** lesen wann der Grundstein gelegt wurde. *** sieht dem Hotel und den Zimmern das Alter an. Der Service ist dagegen sehr freundlich. Das Essen im Restaurant ist sehr gut. Vielfältig, sowohl indisch aber auch etwas international. Ansonsten ist das ein großes Hotel. Wenn sie ein Zimmer im linken Turm bekommen müssen Sie an den Inhouse Geschäften vorbei. Die Verkäufer sprechen sie permanent an. Irgendwann nervt es. Wählen sie kein Zimmer mit Blick auf den Haupteingang. gleich daneben ist der Bereich für die Warenanlieferung. Diesen Logistikverkeht hören Sie Nachts. Die Fenster sind nunmal nicht dicht....scheinbar auh Baujahr 1961
Antwort der Unterkunft: Dear Guest, Greetings from Hotel Clarks Shiraz! We are happy to know that you had a wonderful experience with us and our services as well as amenities were at par with your expectation. We look forward to your continued patronage with us. Best Regards, The Management, Hotel Clarks Shiraz
Gastnutzer
Aufenthalt im Jan. 2023
Single
2.0/5
Gepostet am 12. Jan. 2023
wer ein Kasten ohne Emotionen sucht ist hier Richtig. Kühlschrank funktionierte nicht. Auf Anfrage wurde mir "erklärt", dass das so richtig sei. Wir werden einen Ersatz bringen. WiFi geht mal und dann mal nicht. Personal freundlich nützt aber nichts
Antwort der Unterkunft: Dear Guest, Greetings from Hotel Clarks Shiraz! At our hotel, it’s our earnest endeavour to ensure that our guests cherish their stay with us and would like to thank you for sharing your feedback on TripAdvisor. We regret the inconvenience caused to you and have taken up your concerns for consideration. The relevant departments have been informed about the issues and we assure you that this was a rare occurrence. Best Regards, The Management, Hotel Clarks Shiraz
Gastnutzer
Aufenthalt im Nov. 2022
Reise mit Freunden
5.0/5
Hervorragend
Gepostet am 7. Nov. 2022
Wir waren nur für eine Nacht auf unserer Rundreise durch Indien hier. Schade eigentlich. Das Hotel ist gut ausgestattet, das Personal ist freundlich, auch wenn die Englischkenntnisse teilweise verbesserungswürdig sind. Aber irgendwie hat *** sich dann schon verständigt... :-) Essen im Restaurant sehr gut, sowohl Frühstück als auch Abendessen. Top!
AussieHolidays
Aufenthalt im Okt. 2024
Pärchen
4.0/5
Sehr gut
Gepostet am 21. Okt. 2024
This is a large 80’s style hotel set across spacious gardens close to all Agra has to offer. Large, palatial marble lined foyer with expansive hallways. Good sized, plush room with a/c and ceiling fan. Room has a fridge,safe, writing desk and two lounge chairs. Air conditioning struggled to get the room temperature below 23C but the ceiling fan was helpful. Water pressure was weak. We utilised the laundry services, which were quick, proficient and good value. The buffet restaurant was good quality - particularly the breakfast and dinner. As commented on earlier, the building is vast but both the upstairs bar and the buffet restaurant were both surprisingly small, making getting seating sometimes a challenge. They are currently undertaking some renovation works, which is happening quite unobtrusively, so I hope they remedy this in their refurbishment. All in all, we enjoyed our stay at this hotel.
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Antwort der Unterkunft: Dear Guest Thank you for sharing your detailed review of your recent stay at Hotel Clarks Shiraz Agra We appreciate your honest feedback and are glad you enjoyed our: - Spacious gardens and convenient location - Marble-lined foyer and expansive hallways - Well-appointed rooms with modern amenities - Efficient laundry services - Good quality buffet restaurant, particularly breakfast and dinner We apologize for the: - Air conditioning temperature issues (we're reviewing our HVAC systems) - Weak water pressure (we're addressing this in our renovation) Thank you for acknowledging our ongoing renovation efforts. We're working to enhance our facilities, including addressing the hieght of our Akbar Hall. We're pleased you enjoyed your stay despite some minor issues. Your feedback is invaluable in helping us improve. Thank you for choosing Hotel Clarks Shiraz Agra . We hope to welcome you back soon! Best regards, Dinesh Tewari Resident Manager
Pioneer42128254966
Aufenthalt im Aug. 2024
Business
5.0/5
Hervorragend
Gepostet am 8. Aug. 2024
Excellent service by The Hotel Good ambiance in outside and indoor Food is Nice .suggesting please separate the counter for vegetarian and Non Vegetarian Food. Interior Design is amazing in hotel rooms Cleaning and housekeeping services is Good by
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Antwort der Unterkunft: Dear Guest, Greetings from Hotel Clarks Shiraz! It is very pleasing for us to know that our overall hospitality standards added value to making your time memorable at Agra. We are pleased with your kind words for our strategic location and standard of accommodation. The various facets of our hospitality have been one of the key factors for our patrons cherishing their stay with us and we are glad it was the same for you. Your kind words of satisfaction with our culinary offerings have been shared with the team in the kitchen. We look forward to your continued patronage with us in the future. Best Regards, The Management, Hotel Clarks Shiraz
Gastnutzer
Aufenthalt im Juli 2024
Anderes
5.0/5
Hervorragend
Gepostet am 27. Juli 2024
Long review but definitely worth the read if you are serious about coming here !! Excellent service from the staff unlike anything you had before. View was amazing. Wide range of lovely food. No dangerous insects or animals on land. Hotel in General constantly being cleaned. Fresh food cooked everyday. Once again superb staff. Me and my husband just came back and all I can say is Woww.... 👌 👍 😍 🥰 The first thing I would like to point out are the staff to be perfectly honest they make our 20th wedding anniversary as perfect as it was. From the moment we arrived they treated us like royalty. There was never a point throughout the holiday where they treated us any differently.They were genuinely interested in what you had to say and every day whether to be breakfast or dinner they would come up to ask how your day had been and you are having a nice time. A special shout out to ankit, arbaaz, satyam.every one in restaurant 😀 👌 all the Chef who prepare good food and nice Masala omletes for us. Big thanks to Mr MANOJ who treated us like family. Very good hospitality. He waited on us at night time and would always take our plate of food Once we'd gone up to the buffet and choose what we wanted and would then walked back to the table and would carry himself so we could go and sit down and serve it to us. Every day he welcomed us with smile 😃 Room was very cleaned full of amenities Thank to the young boy whom I forgot his name. Thanks to Tomar who welcomed us and help to carry our shopping bags everyday. My heartiest thank to Mr Amulya Kakkar who give us the opportunity to have our special dinner in Mughal restaurant for our wedding Anniversary which was a lifetime sweet memory 😊 ❤️ No words can describe our satisfaction in this hotel we came to stay for one night and end to 6 night. We spend 26 days in india 🇮🇳 believe us It's one of the best 5 star resort we stayed in. 10/10. Fully recommended 👌 👍 Thank Chiraz Hotel for this memorable stay. Once again thank you all whom I forgot to mention their name 🙏 Lots of love ❤️ From Vikash, preety, krrish and momm Love ❤️ From MAURITIUS ISLAND 🇲🇺 ❤️
Übersetzen
6/7
Antwort der Unterkunft: Dear Guest, Thank you for the kind acknowledgement of our hospitality. Nothing pleases us more than the satisfaction of our guests, and your wonderful comments are a source of great delight among our team members. At our hotel, we strive to pamper guests with bespoke service. We are glad to know that you found our hotel an “excellent place to stay in Agra” and were impressed with our comfortable accommodation, overall upkeep and varied culinary offerings. Once again, many thanks for staying with us. We hope you will allow us to serve you again and pamper you with another par excellence experience. Best Regards, The Management, Hotel Clarks Shiraz
akashd378
Aufenthalt im Juli 2024
Familie
5.0/5
Hervorragend
Gepostet am 14. Juli 2024
First visit at clarks Shiraz the stay was very nice we had an amazing time with the family☺️ Rooms were very nice we got the rooms as per our preference also the food was cherry on top all the buffet items were good and the options available were fabulous ☺️ We really appreciate and recommend the hotel to friends and family Best staycation☺️
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Antwort der Unterkunft: Dear Guest, Thank you for the kind acknowledgement of our hospitality. Nothing pleases us more than the satisfaction of our guests, and your wonderful comments are a source of great delight among our team members. At our hotel, we strive to pamper guests with bespoke service. We are glad to know that you found our hotel an “excellent place to stay in Agra” and were impressed with our comfortable accommodation, overall upkeep and varied culinary offerings. Once again, many thanks for staying with us. We hope you will allow us to serve you again and pamper you with another par excellence experience. Best Regards, The Management, Hotel Clarks Shiraz
Gastnutzer
Aufenthalt im Dez. 2024
Anderes
4.0/5
Sehr gut
Gepostet am 13. Dez. 2024
A hotel with quite a good price-to-value ratio. Room, service and breakfast were quite good. The location is comparably quite and well suited for doing sightseeing and exploring the city. A good and reasonable choice when you go for Agra..
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Gastnutzer
Aufenthalt im Dez. 2024
Anderes
5.0/5
Hervorragend
Gepostet am 5. Dez. 2024
Last hotel on a tour of India, and probably the best. Huge room, very modern hotel, clean and tidy. Be prepared for it being busy, can be a little hectic especially getting a lift as all the tours seem to arrive at the same time. Buffett good with plenty of selection, great location for visiting the Taj Mahal
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Gastnutzer
Aufenthalt im Dez. 2024
Anderes
5.0/5
Hervorragend
Gepostet am 1. Dez. 2024
100% Recommended. The food was amazing and delicious. Mr. Manoj kumar and Sr. Divya attended us so good. We loved it. Please anytime you visit Agra don’t miss this opportunity. #🙌👋🧺🫶🏼🙏👌☺️😇😻🇮🇳🔔☀️🍱😇🥰😍😌🤪🤩👌✌️🫰🏼🙏🫵🏼