Hue Hotels and Resorts Boracay Managed by HII Bewertungen
Hue Hotels and Resorts Boracay Managed by HII
Station 2, Main Road, Manoc - Manoc, Boracay Island, Aklan, 5608, PhilippinesHoteldetails anzeigen
Verfügbare Zimmer für deine Reisedaten suchen
Preisgarantie
1 Nacht
Gästebewertungen
4/5
Sehr gut
60 Bewertungen
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Verifizierte Bewertungen
Lage4.0
Ausstattung3.9
Service4.2
Sauberkeit3.8
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Alle Bewertungen(60)
Positive Bewertungen(21)
Bewertungen mit Fotos/Video(9)
Großartiger Aufenthalt!(9)
Ausgezeichnete Lage(7)
Freundliches Personal(6)
Großartiger Pool(4)
Negative Bewertungen(3)
travelisthebest
Suite
Aufenthalt im März 2024
Single
20 Bewertungen
3.7/5
Gepostet am 3. Mai 2024
Sehr schönes Hotel. Schöner Pool. Gutes Frühstück, aber einige Speisen sahen abgestanden aus, was ich bemerkte. Service und Personal sind sehr höflich und nett. Sie haben sich sehr gut um mich gekümmert. Lage 10-15 Minuten zu Fuß zum Strand.
Mein Zimmer war schön, aber nicht funktionsfähig. Die Toilettenspülung ging zweimal kaputt. Kein heißes Wasser für mein Bad, was der Grund ist, warum ich die Suite gebucht habe. So schade. Die Wartungsleute mussten oft gerufen werden, aber der Service war gut. Also zog ich in ein anderes Hotel, wo das Wasser heiß war!
OriginaltextÜbersetzt von Google
Antwort der Unterkunft: Sehr geehrtes travelisthebest, vielen Dank für Ihr Feedback. Die Zufriedenheit unserer Gäste ist uns sehr wichtig und wir freuen uns, von Ihnen zu hören. Zunächst möchten wir uns für Ihre Enttäuschung bezüglich der Toilettenfunktionalität und der Wassertemperatur in der Dusche entschuldigen. Wir haben die Vorfälle mit allen Abteilungsleitern besprochen, um eine ähnliche Situation zu vermeiden. Wir hoffen, dass Sie uns bei Ihrem nächsten Besuch in Boracay eine weitere Chance geben, die Dinge in Ordnung zu bringen. Wir würden diese Gelegenheit gerne nutzen. Wir bedauern die durch diese Vorfälle verursachten Unannehmlichkeiten zutiefst.
Anonymer Benutzer
Deluxe Zimmer
Aufenthalt im Jan. 2025
Reise mit Freunden
3 Bewertungen
5.0/5
Hervorragend
Gepostet am 23. Febr. 2025
Really enjoyed our 4 days trip here in boracay by staying at HUE hotel! We got the room for a very cheap price and its spacious! The location of the hotel is also very convenient to any place you want to go, walking distance to the beach, convenient store and they even have activities such as billiards, ktv and such, tho you have to pay for these activities. 10/10 overall stay.
Übersetzen
Antwort der Unterkunft: Dear Valued Guest,Thank HUE so much for your kind words! We're thrilled to hear that you had such a wonderful experience during your stay with us. It’s our goal to provide exceptional service and create a memorable stay for each guest, and we're so happy that we were able to do that for you. We truly appreciate your feedback and we are looking forward in welcoming you again soon!Warm regards,Hue Hotels and Resorts Boracay
Bk_Em
Deluxe Zimmer
Aufenthalt im Nov. 2024
Reise mit Freunden
28 Bewertungen
2.2/5
Gepostet am 19. Dez. 2024
The hotel has a trendy design and quick, efficient check-in, complete with a welcome drink and wristband key cards. However, the issues began immediately upon entering the room.
1. Room Maintenance Issues: The first room had a malfunctioning door lock (both digital and safety), a non-functional telephone, and a leaking air conditioner that caused a slip hazard. Housekeeping’s response to “deal with it” was disappointing. Although the front desk moved me to another room, the air conditioner in the second room was deafening and ineffective, causing the temperature to rise to uncomfortable levels (27-29°C). Additionally, a side door to the balcony wouldn’t close properly, and the curtain above it fell off completely. To top it off, there was no hot water in the bathroom.
2. Third Room Improvement: After raising concerns again, I was moved to a third room, which was functional overall, but even here, the telephone did not work.
3. Buffet Breakfast: Prepaid breakfast was substandard, with poor food quality and insufficient replenishment of items, even early in the morning. The lack of variety and freshness made dining unpleasant.
4. Staff and Overall Management: While the staff were friendly, the hotel seemed significantly understaffed, affecting maintenance, cleanliness, and service quality. The overall condition of the property felt worn-down, with signs of cost-cutting apparent in multiple areas.
Overall: The numerous room issues, poor dining experience, and lack of proper upkeep made my stay unsatisfactory. Despite the staff’s efforts to accommodate me, I had to move to another hotel for the remainder of my trip. This property was not worth the hassle.
Übersetzen
6/7
Antwort der Unterkunft: Dear Bk_Em,We would like to extend our heartfelt thanks for choosing our hotel while you were in Boracay island. We greatly appreciate that you took time to provide us with your comments. Your compliment about our friendly staff has been shared with the team. In regards to your concerns about the the breakfast selection, hotel cleanliness and maintenance, and service quality, we understand that these did not meet your expectations or our own high standards, and for this, we will make our best efforts to rectify and improve. Rest assured that your concerns will be discussed at length among the concerned department heads to improve the service. Please accept our apology and hope that you will give us another chance to turn things around. We would love to have that opportunity again. I hope that it will not deter you from coming back to our hotel in the future. Warmest Regards, Hue Hotels and Resorts Boracay
Anonymer Benutzer
Deluxe-Zimmer, Poolblick
Aufenthalt im Sept. 2024
Pärchen
1 Bewertungen
4.7/5
Wunderbar
Gepostet am 5. Okt. 2024
A very nice and cozy place. The staff are very accommodating and attentive. We, will surely go back to this hotel. 😊😊
Übersetzen
Antwort der Unterkunft: Dear Valued Guest, Thank you for the kind words and we appreciate posting your review. Our heartfelt thank you for choosing our resort while you're on vacation and being able to provide you with comfortable and enjoyable stay. Your compliments have been shared with the team and we look forward to welcoming you soon!
Berjun
Deluxe Zimmer
Aufenthalt im Juli 2024
Pärchen
1 Bewertungen
4.2/5
Sehr gut
Gepostet am 8. Aug. 2024
Room was spacious enough and tidy. Great food selections at the free breakfast buffet but sad there’s no bacon, why?? 🙁
Übersetzen
Antwort der Unterkunft: Dear Valued Guest, Thank you for the kind words and we appreciate posting your review. Our heartfelt thank you for choosing our resort while you're on vacation and being able to provide you with comfortable and enjoyable stay. Your compliments have been shared with the team and we look forward to welcoming you soon!
Gastnutzer
Deluxe-Zimmer, Poolblick
Aufenthalt im Dez. 2024
Familie
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 30. Jan. 2025
We really had an amazing time at Hue Hotels and Resorts Boracay. From the welcome committee, to
check-in and during our entire stay, they have been very warm, friendly and welcoming! I highly recommend this hotel to everyone visiting Boracay. They have great amenities, big pool area, accessible to the beach and great breakfast options. Kudos to all the staff who assisted us during our stay. We loved and enjoyed every minute of it. We will definitely come back. Thank you so much!
Übersetzen
Antwort der Unterkunft: Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you had an exceptional stay and that our team was able to assist you promptly. It’s always our goal to provide great service, and we’re so happy to know you felt well taken care of. We truly appreciate your recommendation and can’t wait to welcome you back to Hue Hotel in the future! Warmest regards, Hue Hotels and Resorts Boracay
Peter Raymond
Deluxe Zimmer
Aufenthalt im Nov. 2024
Single
18 Bewertungen
3.5/5
Gepostet am 20. Dez. 2024
An ok hotel that needs to be refreshed. Breakfast buffet is very poor and staff are slow to clear your table or refill food. The pool is nice and location is good. My AC ran incredibly cold, which I liked, but even when I set it to 28 C it would still run cold. My shower felt luke-warm at best. Staff at the desk were very helpful and the transit service to the airport was friendly and convenient. You can probably get better value for money at a different hotel on the island though.
Übersetzen
Antwort der Unterkunft: Dear Peter Raymond,We would like to extend our heartfelt thanks for choosing our hotel while you were on Boracay Island. Your comments about the breakfast buffet, the air-condition and shower in your room have been noted and discussed with the team. Rest assured that we shall look into this and prioritize action on how to make this better. We appreciate your feedback, and we hope that these concern will not deter you from staying with us again. Warmest Regards, Hue Hotels and Resorts Boracay
Gastnutzer
Deluxe-Zimmer, Poolblick
Aufenthalt im Aug. 2024
Pärchen
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 15. Sept. 2024
my boyfriend and i booked this hotel using trip.com and it was very easy. the hotel was very nice and also the staff are amazing. the breakfast buffet was so worth it. me and my boyfriend will definitely come back. the location is very near to the DMall and other restaurants. 10/10 !!! love it !!!
Übersetzen
Antwort der Unterkunft: Dear Valued Guest, Thank you for the kind words and we appreciate posting your review. Our heartfelt thank you for choosing our resort while you're on vacation and being able to provide you with comfortable and enjoyable stay. Your compliments have been shared with the team and we look forward to welcoming you soon!
Gastnutzer
Deluxe Zimmer
Aufenthalt im Nov. 2024
Pärchen
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 7. Dez. 2024
Good location
Übersetzen
Antwort der Unterkunft: Dear Valued Guest, We appreciate posting your review online. Our heartfelt thank you for choosing our resort while you're on vacation and being able to provide you with comfortable and enjoyable stay. Your compliments have been shared with the team and we look forward to welcoming you soon!Warmest regards,Hue Hotels and Resorts Boracay
Gastnutzer
Deluxe-Zimmer, Poolblick
Aufenthalt im Jan. 2024
Familie
5 Bewertungen
5.0/5
Hervorragend
Gepostet am 22. Apr. 2024
Great hotel
Übersetzen
Antwort der Unterkunft: Dear Valued Guest,Thank you for the kind words and we appreciate posting your review. Our heartfelt thank you for choosing our resort while you're on vacation and being able to provide you with comfortable and enjoyable stay. Your compliments have been shared with the team and we look forward to welcoming you soon!
Gastnutzer
Deluxe Zimmer
Aufenthalt im Juni 2022
Familie
3 Bewertungen
4.0/5
Sehr gut
Gepostet am 11. Juli 2022
Staff were very accommodating and nice! Food was amazing. Good amenities. Worth the price I paid. Will definitely comeback and book in this hotel. Will recommend to friends and family!
Übersetzen
Antwort der Unterkunft: Dear Valued Guest,Thank you for staying with us and for posting your reviews online. We are delighted by your positive comments. We look forward to welcoming you back!Warmest Regards,HUE Hotels and Resorts Boracay Team
MAST
Deluxe Zimmer mit zwei Einzelbetten
Aufenthalt im Apr. 2022
Reise mit Freunden
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 23. Juni 2022
This is my second time to stay here at Hue and they always meet my expectations!
Übersetzen
Antwort der Unterkunft: Dear Valued Guest,Thank you for staying with us and for posting your reviews online. We are delighted by your positive comments. We look forward to welcoming you back!Warmest Regards,HUE Hotels and Resorts Boracay Team
Anonymer Benutzer
Deluxe Zimmer
Aufenthalt im Nov. 2024
Pärchen
1 Bewertungen
1.0/5
Gepostet am 15. Dez. 2024
헤어드라이어가 팬 소음만 심각하게 나고 바람은 안나왔으며, 에어컨은 소음이 공사장 보다 심한 수준, 엔지니어가 왔으나 팬 소리가 원래 그렇다는 말뿐 프론트에서는 방 변경해주지않았으며 룸 컨디션도 최악이고 샤워실에는 거미가 있음.
진짜 최악 중의 최악 같은 비용으로 헤난 계열 작은방 이용 가능한데 왜 이런 선택을했는지 나 자신이 너무 한심해지는 경험을 하게되었다고 생각함.
에어컨 소음은 잠자는게 어려울 정도라 동영상 촬영해두었는데 리뷰에는 사진만 올릴 수 있어서 못올림.
유튜브, 네이버 블로그 리뷰 등 믿지 마세요ㅠㅠ 이게 진짜 리뷰입니다.
Übersetzen
Antwort der Unterkunft: Dear Valued Guest,We would like to extend our heartfelt thanks for choosing our hotel while you were on Boracay Island. Your comments about the hairdryer, and air-condition noise have been noted and discussed with concerned department. Rest assured that we shall look into this and prioritize action on how to make this better. We appreciate your feedback, and we hope that these concern will not deter you from staying with us again. Warmest Regards, Hue Hotels and Resorts Boracay
qhdus****
Deluxe Zimmer
Aufenthalt im Nov. 2024
Familie
1 Bewertungen
4.0/5
Sehr gut
Gepostet am 23. Dez. 2024
직원들은 넘 친절했고 룸컨디션도 좋았어요
조식도 먹을 만했고요 전반적으로 좋았어요
Übersetzen
Antwort der Unterkunft: Dear qhdus, Thank you for your kind review! We’re delighted to hear that you found our staff friendly and appreciated the condition of the room. It’s great to know you enjoyed the breakfast as well. Your positive feedback inspires us to continue providing a comfortable and welcoming experience. We look forward to hosting you again in the future!
닥슈맨
Deluxe Zimmer
Aufenthalt im Febr. 2025
Pärchen
1 Bewertungen
3.7/5
Gepostet am 13. März 2025
호텔 예약후 분명히 메일로 높은층으로 달라고 부탁하고 답장도 왔는데 막상 가보니 209호 주네요!
그런데 205호부터 210호는 창문도 못 열어요~
창문열면 화분키우는 뒷마당하고 연결되어 있어서 밖에서 다보여요~
시설은 그냥저냥 깔끔한데 저녁 디너는 차라리 해난리조트가서 사드세요~
100페소 더 비싸도 먹을껏도 많아요~