Hotels in der Nähe von ANCFCC, Rabat

chambres vieillottes, mais propres.la climatisation ne fonctionne pas du tout ou très mal: j'ai dû l'essayer dans trois chambres avant d'en avoir une qui fonctionnait à peu près (air frais faible et bruit). les fenêtres ferment mal. Mes compagnons de voyage ont fait le même constat. Petit déjeuner indigent (presque rien et pas de choix). Restaurant médiocre. Heureusement que ce n'était que pour une nuit. Cet hôtel a-t-il vraiment été un jour un 4 *?! Mêmes en ”normes locales”, j'en doute.

I booked this hotel based on its proximity to Rabat Ville train station. It's about 10 minutes walk. We booked directly through the hotel's website. The confirmation showed both its price in Euro and DH. When we arrived and wanted to pay in Euro, for some strange reasons, the staff claimed they could not accept Euro payment. After travelling for over a month in Morocco, this was the first accommodation that rejected payment in Euro. We didn't accept and requested that they counter checked with their manager. Subsequently, whenever we asked whether they had checked, the staff would just insist that we pay in DH. The staff kept asking us to go outside to exchange DH. The final straw came when we put our foot down and told the staff that we would only pay in Euro or nothing. A more senior staff was around and from our conversation with him, we found out that the Euro amount stated in the confirmation email was somehow lower than the room rate stated in DH. In other words, it's not that the hotel couldn't accept Euro payment. They wanted us to bear the exchange rate losses. Fortunately, we had everything in black and white. Wouldn't return as our stay in Rabat was spoilt.

Super super gut! Der Empfang auf der Rezeption und der Service der kleinen Freunde im Restaurant sind super gut. Ich gehe immer zum Bar und mache das heiße Wasser und mache das Gesicht Hahaha, und sie sind besonders interessiert für meine Seite. Ich habe den Wolf bestellt und mir das Zimmer zu essen und lecker geschickt! Lassen Sie uns auf die Rezeption einen Taxi vorzeitig buchen, um 5 Uhr morgens runterzukommen, und das Personal am Rezeption ist wirklich dankbar! Das Zimmer ist auch super sauber, viel besser als ich dachte, ich liebe diesen Sofa, ich will nicht nach Hause gehen. Hahaha

L'hôtel meubles parisien est idéal si vous êtes seul de passage dans le centre de Rabat pour une ou deux nuits maximum. Il est l'un des rares hôtels du centre-ville de Rabat à être abordable mais le service y est minimum, pas d'ascenseur, escalier étroit, chambre petite, douche microscopique. La planche du WC était cassée à mon arrivée et la propreté laissait à désirer.

Dear General Manager of Onomo Terminus, I am writing to convey my profound disappointment with my recent experience at your hotel. Regrettably, the service and conditions fell drastically short of what I had anticipated, casting serious doubt on the standards of hospitality at your establishment. Before our arrival, we called to inquire about the availability of the superior room we previously stayed in and enjoyed. Although we had already reserved through your website, the person on the line responded dismissively, stating, ”You should have called in the morning; why are you calling now?” This tone was shockingly unprofessional and disrespectful, especially coming from hotel staff. Upon arrival, already weary from a long journey, they were asking for more money , white the confirmation e-mail mentioned 5000 dhs inclu ding taxes they were as king for 5400 dhs and insisted on getting 400 dhs extra. we checked into the room, only to find that the hot water was not working. I was left with no choice but to shower in lukewarm water, a dismal start to my stay. Furthermore, the air conditioning failed to provide warmth. Despite multiple visits from your technical team, the issue persisted. When I called the reception to explain that the room was unbearable, the receptionist coldly suggested we ”wait until morning.” Can you imagine being told to endure a freezing room overnight after paying a substantial amount for the stay? This response was as disappointing as it was unacceptable. Eventually, we were moved to another room, which involved repacking and relocating with my young child—a needless hassle that further tarnished the experience. This new room was at least clean, and initially, we thought things might improve. Today, however, after requesting the ”Make My Bed” service, we returned to find the windows open, the room teeming with mosquitoes, and reeking of cigarette smoke. To make matters worse, my child suffers from allergies and asthma, making this situation particularly distressing and unacceptable. I am thoroughly appalled by the lack of basic service standards, courtesy, and care exhibited by your hotel. The experience was more reminiscent of a run-down, two-star hostel than a reputable hotel. This is not just a complaint about minor inconveniences; it’s a reflection of how poorly your establishment regards its guests. Now 3 days later each time they give me a key Card its functioning only 1 days, each time and day I have to come back to the reception for a new key. It’s 1 o clock morning and I am standing already 20 minutes with my child at the reception nobody is there and the key is not functioning. Do we have to sleep at the reception sofa ??? It a disaster this hotel such a bad service !!!!! I hope you take this feedback to heart and make immediate improvements. No future guest should be subjected to such a subpar experience. Sincerely, Mis Gharbaoui - room 321

Dieses Hotel hat eine großartige Lage, in der Nähe von Sehenswürdigkeiten und Einkaufszentren. Die Zimmer sind geräumig und komfortabel, mit kompletter Ausstattung und freundlichem und aufmerksamem Servicepersonal. Das Frühstück ist abwechslungsreich und lecker. Der einzige Nachteil ist, dass der Zimmerpreis etwas höher ist. Alles in allem ist es ein Hotel mit tollem Preis-Leistungs-Verhältnis und es lohnt sich, es anderen zu empfehlen.

We stayed here as part of a group tour to Morocco, and unfortunately, this hotel was the worst hotel that we stayed at on our trip. It seems that in Morocco there is no standardization as to what a star-rating is in hotels. Knowing that this was a 4-star hotel and having stayed at a lovely 4-star hotel in Casablanca on the previous day, we were looking forward to our stay at Belere and expecting the standards to be consistent. To our dismay, this was not the case. Our room at least was clean enough, although it was small. But our bathroom was filled with mold and didn't feel clean, and we had a weird mold-riddled tub that was difficult to get into and out of. There was no safe in our room at all. The meals there, frankly, were disappointing. Compared to the spread at the previous hotel in Casablanca, there was not a good selection of food, and the food that was served was not tasty at all. Staff in the restaurant appeared indifferent, and at times surly. The common areas adjacent to the restaurant, including the common bathroom areas were horribly dirty. The hygeine was definitely not up to any standard, and it left one wondering whether we would get sick eating the food at this hotel. And in fact, shortly after our stay here, my husband and I did come down with a case of traveller's diarrhea which only recently cleared up. The few good aspects to this hotel: The location is immediately adjacent to the Royal Palace, so is convenient from a touring perspective. The front desk staff were polite, sweet and helpful. The last positive is that when our tour arrived to the hotel after a long day of travel, we were greeted in the lobby with mint tea and yummy cookies. Unfortunately, all in all, everyone on our tour was thankful that we only had to stay one night in this hotel. We certainly would not choose to stay at this hotel again.