Hotels in der Nähe von Abu Bakr Al Siddiq-Tor der Moschee Al-Masdschid an-nabawi, Madinah

Ich habe dieses Hotel für meine Familie von hotels.com Website reserviert. Sobald ich Bestätigung bekam, habe ich Eigentumskontaktdaten. Ich habe versucht, das Eigentum zu kontaktieren, um die Buchung zu bestätigen. Sie antworten nicht auf das Telefon. Ich habe versucht, sie mehrere Tage anzurufen, aber sie antworten nicht auf das Telefon. Ich habe hotels.com hinsichtlich meiner Sorge, wie, ich werde einen Ort bleiben, der ihre Telefon nicht antwortet. Hotels.com versuchte, dieses Hotel mehrere Male anzurufen und sie antworten nicht auf das Telefon. Das schlimmste zu kommen. Ich bat hotels.com, meine Buchung zu stornieren und mein Geld zurückzuzahlen, da das Hotel nicht erreicht werden kann. Ich erläutern Sie hotels.com, wie ich ein Hotel bleiben werde, das nicht mit der Familie telefonisch erreicht werden kann. Hotels.com hat mir keine Sympathie gezeigt und waren unprofessionell, um seltene Fälle wie diese zu behandeln. Alles, was sie wollten, war, mein Geld zu behalten, hotels.com verkauft ein Produkt oder Hotelreservierung, die sie nicht erreichen können. Ich bin sehr schockiert, dass Hotels.com Hotelreservierungen verkaufen, die sie nicht kontaktieren können

Good service. Housekeeping come and ask everyday if rooms need cleaning or we need anything. Rooms are decent for the price.. Very close to Masjid An Nabwi.. We were also sent a complimentary fruit hamper to our room.. I was a little worried before coming from reading all the negative reviews but honestly speaking I couldn't find anything to complain about Alhamdulilah..

Die Lage ist hervorragend, nahe dem Eingang der Frauen zum Gebet, aber die Zimmer sind sehr klein, sehr eng, sauber, akzeptabel, und die Mahlzeiten sind nur für Gruppen, und die Hotels sind sehr viel, es gibt kostenfreie Parkplätze, aber sehr eng und sehr wenige.

My parents stayed here as part of their Umrah Trip it was selected by our travel agency and it was the BEST choice. Super friendly and helpful staff they changed their room to have the view of the Harem. Amazing view. Clean tidy room. Masjid Nabawi literally opposite walking distance and great food/ shops nearby overall excellent choice

Sehr gute Lage. Nur ein paar Schritte nach Haram. Es ist sehr bequem für diejenigen, die mit der Familie reisen.

Das Hotel ist am Flughafen und es waren Dienstleistungen waren gut die Mitarbeiter auch dort versuchen das Beste, so dass wir wirklich genossen unsere Aufenthalte dort, das Hotel bot einen Bus nach Haram

Ich kam für Hajj 2018, war ein sehr guter Ort zu bleiben, weil es sehr nahe mit Gate 5. nicht weit vom Grab und sehr bequem für mich als Mann. ein empfohlenes Hotel, wenn Sie in Al-Haram, Medina verbleiben.

I am a guest at the hotel from 13.-17. December, room 713. I give it two stars for the Haram view and the possibility of early check-in otherwise it would be the fewest possible stars. Otherwise, it is a bad experience to be here. I have booked a club room with access to the executive lounge. The club rooms are usually somewhat more expensive. But the Lounge usually offers good options for ad libitum drinks and snacks as well as afternoon tea and evening canapés. However, the executive lounge is closed, and we were informed on arrival. Nevertheless, we were told that they should probably ensure our satisfaction. The next morning, I talked to Bassam who says that I can just call room service as many times as I want and order anything I could think of. I told him that it would be too much to call room service several times, but I shouldn’t think about that he said. I made sure several times that I had understood it correctly. Bassam states that he will send some snacks at 2pm on the same day as a start. Since nothing is sent to us at around 3-4pm the same day, I call room service myself and order something and be told it is chargeable. I inform about the agreement I had with Bassam. Then I get half of my order and a condescending “it's all free” message. They forget that I have prepaid extra for my access to the executive lounge. I call later and order a latte macchiato, but to my surprise they don’t have it. I’m told they only have Latte. I order that and an espresso with some dessert/small cakes. They send takeaway coffee with cookies from Starbucks and a bill that I refuse to pay. They then call back and forth several times with the first notification that it is chargeable, and the bill must be paid. I inform them of my agreement with Bassam, but that I do not want any unprofessional takeaway coffee in a disposable mug and ask them for proper coffee in a cup and that they must pick up what they had left for me. Then someone else calls and apologize for the misunderstanding and that it is free anyway. A third person then calls and demands payment anyway. I talk to the reception before I write a review and it is promised that they will fix it. Already a whole day has passed without using our access to Lounge facilities and worst experience ever by an unprofessional staff. We dropped it completely and didn’t think about it anymore. The next day, Bassam calls and apologize for the whole misunderstanding and that it was not handled correctly, etc. and that it was now in place. They then send some snacks with small cheese snacks, fruit and breakfast pastries in the afternoon. I call room service in the evening to order, among other things, cold and hot mezza, dessert and drinks and am told again that it is for a fee. I refer again to Bassam and then he calls himself and states that it is not included in the Lounge dishes! I inform that it is standard with a minimum of cold and hot mezza as well as salads and dessert in the Lounge fa

My stay at this hotel was utterly disappointing. It was so horrendous that I couldn't bear to spend a night there and had to seek alternative accommodation nearby. - The hotel was incredibly disappointing; I couldn't spend a night there. - Furniture was dirty and broken. - Bathroom was extremely unclean. - Doors were damaged. - No tea, coffee, or water available; the kettle was filthy. - Windows were broken. - Peeling paint on walls. - Dirt marks everywhere in the room. - Bed sheets had yellow stains. - Flies infested the room. - Extremely small room with no soundproofing. - Elevators and corridors were dirty. - Price was exorbitant compared to better options nearby. - Overall, this hotel doesn't even deserve a single star rating and should be considered for closure.

Thank you for hosting me. I was not expecting the provided service at all. Meanwhile, I would like to thank the receptionist “ don’t know her name unfortunately” however she delivered the best customer service to me and she was very supportive and assistive. Thank you sky view team.