We traveled to this hotel for the first time as highly recommended by friends.
We were not disappointed as the reception staff were so welcoming and helpful.
The room and bathroom really clean.
Bed very comfortable.
Will definitely use Ramada hotel in future while visiting our family
Beautiful old manor house with adjoining buildings for bedrooms. Very comfortable bedrooms and excellent breakfast. Friendly , helpful staff. Beautiful grounds to walk around and very good gym and pool. Excellent value for the quality on offer
Lovely hotel! Would definitely stay again. On the same street as all the shops. The staff are incredibly friendly. Room service is excellent. My son was poorly so ordered a lot to our room and came within 20 mins. Room was spotless. Cannot fault.
We stayed at Orchid Epsom for 10 days and had a truly comfortable and pleasant experience. The hotel is very well located with good accessibility to both local transport and nearby attractions, making it easy for us to get around during our trip.
The property is clean, peaceful, and well-maintained — perfect for families looking for a calm place to return to after a busy day in London.
What really stood out was the wonderful staff who made our stay memorable. A big thank you to Akhil, Nikhil, Abhishek, Hava, Safa, Ali, Darshini, and Laura — each of them went out of their way to ensure we felt welcome and taken care of. Their friendly attitude, helpful suggestions, and warm hospitality made us feel at home.
Overall, Orchid Epsom is a great choice for anyone visiting the area — a peaceful stay with exceptional staff and great service. Highly recommended, and we’d happily stay here again.
Ehrlich gesagt, am 2. Tag waren wir in den Ort verliebt, alle Mitarbeiter auf allen Abschnitten waren brillant. Alle Einrichtungen waren sauber, gut gepflegt und bis zu Spezifikation. Indoorpool, Außenpool, 2 Sauna, Eisbad, Tennisplätze, Orchard und Kinderspielplatz. Es gibt auch Archee, Fahrradverleih und sogar Bootsverleih, so dass Sie eine kleine Reise am Fluss haben. Wir haben nicht Frühstück gemacht, aber es gibt eine nette kleine Kaffeebar mit Gewürz und für das Abendessen das Hauptrestaurant arbeitet mit rund 30 Optionen ein Buffet-Stil, so dass Sie ein wenig von allem versuchen können. Die Qualität der Lebensmittel war auch sehr gut. Schließlich möchte ich nur erwähnen, dass mein Partner ein paar Behandlungen im Spa genossen und sagte, dass ihre Erfahrung großartig war. Danke auch trip.com für ein hervorragendes Zimmerpreis anbieten.
I had an absolutely wonderful experience at the Hampton by Hilton Gatwick. From the moment I arrived, the staff were friendly, professional, and eager to help — check-in was fast and seamless. The room was spotless, comfortable, and surprisingly quiet given how close the hotel is to the terminal.
The bed was super comfortable, and I really appreciated the thoughtful touches like the powerful shower, great lighting, and plenty of charging points. The complimentary breakfast was excellent too — lots of choice, fresh food, and great coffee to start the day right before my flight.
The location couldn’t be better — it’s directly connected to the North Terminal, making it perfect for early flights or late arrivals. Despite being an airport hotel, it felt calm and relaxing, which made all the difference.
I wouldn’t hesitate to stay here again. Top-notch service, comfort, and convenience — Hampton by Hilton Gatwick truly sets the standard for airport hotels!
Ankunft im Hotel, zu treffen von einem wunderschönen jungen hilfsbereiten Mitarbeiter namens Reuben.
Er hat uns alles erzählt, was wir wissen mussten.
Wir hatten auch Abendessen, Reuben servierte uns wieder. Das Essen war schön.
Das Bett war schön und komfortabel und das englische Frühstück war ausgezeichnet.
Schönes Hotel, würde sicherlich wieder bleiben.
OK for a stay close to Gatwick Airport and within minutes walk to Horley Rail Station with connections to London and the airport. The hotel does not operate a 24h desk so late arrivals need to be arranged in advance
Perfect beautiful clean comfortable place to stay. Good gym. New very clean. Great breakfast. Really good service. Shame no swimming pool. Thank you for a great stay!
Ich hatte drei wundervolle Nächte in diesem Hotel. Ich habe mich für dieses Hotel entschieden, da ich spät am Flughafen Gatwick ankam und auch von dort abflog. London Central und Brighton sind mit dem Zug gut zu erreichen. Das Zimmer war riesig und das Bett bequem. Die Ausstattung war gut. Das Personal war außerdem so nett, mir einen späten Check-out zu ermöglichen, da mein Flug spät abflog.
Sehr gut
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BBrad mannI stayed in room 3 on the ground floor and I thought the experience as a whole was alright, gets the job done if that’s all you need.
There were some things I thought were a bit strange however.
The shower was the main thing, it was stuck on full power which was crazy fast. It also didn’t stay in place because it was so powerful and kept turning into the wall. When I had pointed it facing out, it would point to the window (which was in the shower) and begin to fill up the window sill. Additionally, the sliding door had broken and it was replaced with a flimsy shower curtain which Barry managed to cover the gap.
The room was a little dark but other than that was fine. The bed was fine too.
Dinner is room service or you can have it in the bar area if you’d like. There isn’t a restaurant however and the bar area isn’t incredibly suitable for a meal with a family, fine on my own though. The menu consisted of pub food and each item was between £11-15 for the majority. There is a pizza and alcohol deal for £15 which is what I had, which was fine.
Breakfast was £11.75 I think and was a buffet in one of the service rooms and was pretty good.
Overall I think my experience was pretty poor but the room was very clean and the staff were very helpful and polite
PPenguinLadyThe hotel is a little dated and worn, so I had some trepidation when I first arrived. However, my room was very clean and comfortable. All the usual amenities. Breakfast was available but I didn’t take it. The only thing I would say is that the rooms are very close together And the doors are quite loud. I was fortunate in that I did not have noisy neighbours but I would imagine if you had people coming and going a lot it would be very irritating.
GGastnutzerBeautiful old manor house with adjoining buildings for bedrooms. Very comfortable bedrooms and excellent breakfast. Friendly , helpful staff. Beautiful grounds to walk around and very good gym and pool. Excellent value for the quality on offer
JJulieLovely hotel. Perfect location for races but also nice if not. Beautiful scenery and very quiet.
Parking easy with lots of space.
We were able to check in early which was great before the racing started. Bar area very nice with a relaxing atmosphere. Staff very attentive.
Room was very nice in the 2nd floor facing the golf course, so fabulous View. Very clean. Beds very comfortable and the bedding top quality with the best pillows ever. Toiletries are good quality with a long lasting smell on your skin. Towels greasy , white and fluffy. We had large windows like patio doors so could open wide. Only issue was the outside bar ( was no balcony) had loads of covert and dead insects in it.
Breakfast. The dining room again had a very relaxing atmosphere was bright and very clean. The food options were plentiful and of good quality and quantity. Coffee from a machine , but used fresh ground coffee , beans when choosing you options.
The bar prices were quite good, didn’t feel I was being over charged and the bar staff were quick and efficient.
Overall a superb stay.
GGuest UserBreakfast should have been served until 10 am. We got into the restaurant 9.15 and there was hardly anything left, One spoonful of scrambled egg which I had to gather from around the pan for my husband - none for me, no bacon, no sausage, no hash brown or tomato. They did have beans!! Having asked and waited, we got a bit of bacon and some sausages that were so hard we could hardly cut them!! Then , at 10am they asked us to leave the room because they had to get it ready for something else. Our bedroom was ok but there was a skylight in the roof and the sun came flooding in just after 4 am so I didn’t sleep. Waste of time having black out curtains at the window when you don’t cover the skylight. The teaspoons on the dressing table had not been washed. The shower was nice but the water came out all over the floor - our friends had the same in their room. All in all not a good experience and I wouldn’t stay there again. I did mention all of this to the reception guy but he just smiled at me. Not sure if he spoke English!
GGrundylowFrom the moment we arrived, the staff were warm, welcoming, and attentive, making us feel truly valued as guests.
The hotel itself is set in stunning grounds, offering a peaceful retreat from the hustle and bustle. Our room was beautifully presented—clean, comfortable, and well-equipped for a relaxing stay. It’s clear that attention to detail has been prioritized.
One of the standout highlights was the spa. The facilities were excellent, and the atmosphere was tranquil—perfect for unwinding. The pool area was spotless, and the treatments were first-class, leaving us feeling refreshed and rejuvenated.
Dining at the hotel was also a fantastic experience. The food was beautifully prepared, full of flavor, and served with a smile. It’s evident that the team takes great pride in the quality of their service.
Overall, I’m delighted to say that Voco Lythe Hill Hotel & Spa has more than redeemed itself in my eyes. I’d highly recommend it to anyone looking for a relaxing getaway with top-notch service. Can’t wait to return!
SSiti SharafIch hatte drei wundervolle Nächte in diesem Hotel. Ich habe mich für dieses Hotel entschieden, da ich spät am Flughafen Gatwick ankam und auch von dort abflog. London Central und Brighton sind mit dem Zug gut zu erreichen. Das Zimmer war riesig und das Bett bequem. Die Ausstattung war gut. Das Personal war außerdem so nett, mir einen späten Check-out zu ermöglichen, da mein Flug spät abflog.
YYorkshire visitingI had an absolutely wonderful experience at the Hampton by Hilton Gatwick. From the moment I arrived, the staff were friendly, professional, and eager to help — check-in was fast and seamless. The room was spotless, comfortable, and surprisingly quiet given how close the hotel is to the terminal.
The bed was super comfortable, and I really appreciated the thoughtful touches like the powerful shower, great lighting, and plenty of charging points. The complimentary breakfast was excellent too — lots of choice, fresh food, and great coffee to start the day right before my flight.
The location couldn’t be better — it’s directly connected to the North Terminal, making it perfect for early flights or late arrivals. Despite being an airport hotel, it felt calm and relaxing, which made all the difference.
I wouldn’t hesitate to stay here again. Top-notch service, comfort, and convenience — Hampton by Hilton Gatwick truly sets the standard for airport hotels!
PPenguinLadyClean and comfortable room with all the usual facilities. Lovely spa and pool - also a gym which I didn’t use. Can’t really comment on service as I only briefly saw someone at check in, but she was very pleasant. A restaurant but I didn’t eat there. Good location for travelling into London the next day.
Minor issue: bath towels are a bit small and thin (and I’m not a big lady!)
AAshok DilipWe stayed at Orchid Epsom for 10 days and had a truly comfortable and pleasant experience. The hotel is very well located with good accessibility to both local transport and nearby attractions, making it easy for us to get around during our trip.
The property is clean, peaceful, and well-maintained — perfect for families looking for a calm place to return to after a busy day in London.
What really stood out was the wonderful staff who made our stay memorable. A big thank you to Akhil, Nikhil, Abhishek, Hava, Safa, Ali, Darshini, and Laura — each of them went out of their way to ensure we felt welcome and taken care of. Their friendly attitude, helpful suggestions, and warm hospitality made us feel at home.
Overall, Orchid Epsom is a great choice for anyone visiting the area — a peaceful stay with exceptional staff and great service. Highly recommended, and we’d happily stay here again.
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