Hotels mit Bar in Jawa Timur, Indonesien

The hotel lobby is huge with a bakery and a lounge. The swimming pool is good for children as it has a slide. From the hotel lobby to the rooms is quite a distance as you need to take a lift and walk across to another building and may require you to take another lift if your room is not on the same floor to the connector bridge. Breakfast spread is good but some food gets cold fast. Need to improve on the nasi goreng as it is tasteless.

Ich war in einigen 4- und 5-Sterne-Hotels. Aber das ist es, von dem ich bisher am meisten beeindruckt bin! Die Gastfreundschaft des Personals, die Qualität des Zimmers und die Auswahl beim Frühstück sind unglaublich! Ich werde dieses Hotel auf jeden Fall wieder in Betracht ziehen, wenn ich das nächste Mal wieder in Surabaya bin!

There's a lot that's right with this hotel. Room is clean, bright and modern looking. If there is such a thing as a super king size bed then this would be it. Comfortable firmness with 4 pillows. Bedroom slippers, hand towels and usual toiletries provided. Water pressure and temperature control is good. I really appreciate having usb/electrical outlets next to each side of the bed. There are smoking and non-smoking rooms available. I have to say their breakfast spread is the most varied that I have ever seen. Loads of choices and it came with a nice view as the restaurant is on the 17th floor. Service was a bit slow when it came to clearing the used plates if you're not near the service station but still acceptable. All the staff that we encountered were very polite and friendly, from front desk to housekeeping. Location wise it's quite central. Lots of cafes and a few mini marts around the hotel area. Can use grab if you need to go further.

Wir checkten einen Tag vor dem Erdbeben in Indonesien ein. Eigentlich hatten wir zwei Nächte gebucht, aber aus Sorge vor Nachbeben stornierten wir die zweite Nacht. Die Rezeption hatte uns ausdrücklich mitgeteilt, dass bei einer Stornierung vor 18 Uhr die Hälfte des Zimmerpreises erstattet würde. Doch als wir über Trip.com mit dem Hotel Kontakt aufnahmen, wurde uns mitgeteilt, dass keine Rückerstattung möglich sei. Ein unseriöses Hotel! Die Lage ist zwar ganz gut, aber die Hoteleinrichtungen sind veraltet und der Schallschutz ist miserabel. Da es im belebten Viertel Tunjungan liegt, konnte man auch mitten in der Nacht Motorradgeräusche deutlich hören.

Eventhough there was a little miss, but the staff was very friendly and helpful. Room was cozy comes with strattegic location. anyway, thanks for the upgrade, i appreciate it!

The hotel impressed me with its warm hospitality and attentive service, making the stay truly pleasant. Breakfast was a great start to the day, offering a wide variety of fresh and delicious options to suit every taste — definitely a good choice for comfort and quality.

The hotel was great: it is crispy clean, strategic location (it is located in a very large and modern shopping mall complex), the service is top notch, especially during breakfast at Djaman Doeloe restaurant. One of the staff (Evi, I think) asked me what my favourite that they didn't have on that morning. Told her, I like traditional ”klepon” cake. The next morning, Pak Andik, the pastry chef, brought me 3 klepon, fresh from his kitchen. What a surprise. The cake was delicious, especially with black coffee. Thanks, Pak Andik and Evi, for your hospitality. Will be back again in the near future.

The location of the hotel is easy to find, the service is very warm, the room is spacious, the facilities are complete, and it feels like home! Very good! It is a hotel worth staying in for travel, vacation and business trip!

Die Erfahrung war phänomenal! Alle Mitarbeiter waren sehr freundlich und gingen die zusätzlichen Meile in Bezug auf den Service. Die Lage ist großartig, direkt neben einem Mall, so ist es einfach, etwas zu finden. Hoch empfehlen ihre Spa!

This resort has great swimming pool and many facilities for kids. Bring your kids here! They will enjoy it for sure. Family friendly indeed.