Bewertung vom17. Dez. 2019
YIJIAAm Tag des Eincheckens kam ich sehr spät an und sagte, ich wolle ein ruhiges Zimmer, also wurde ich in die innerste Ecke geschickt. Als ich die Tür sah, waren die Vorhänge nicht fest genug und ich fühlte, dass es noch schlimmer war. Ich bat darum, das Zimmer zu wechseln. Glücklicherweise war das Wechseln des Zimmers ziemlich schnell, aber das Zimmer im Erdgeschoss wurde geändert, da sich auf dem Balkon im zweiten Stock ein Block befand, sodass die Beleuchtung überhaupt nicht gut war. Die drei Mahlzeiten, die ich aß, hatten keinen Tag, da das Frühstück um 10 Uhr endete. Das Mittag- und Abendessen war ähnlich und es gab nichts zu essen außer dem gegrillten Fisch und keinen Meeresfrüchten. Die Bilder täuschten. Es gibt einige Orte zum Spielen, aber das Wasser in einem anderen Pool mit Rutsche ist kalt, sodass es nur angezeigt werden kann.
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Preis pro Nacht ab:184 €
Bewertung vom1. Feb. 2026
Gastnutzer
Sorry for the long review, but I wanted to be as informative as possible and share the information I would have liked to know before booking.
This was my 5th trip to Marrakesh and my first stay at Savoy Le Grand. I was quite nervous booking after reading some negative reviews, but overall I had a very pleasant experience.
From the moment we stepped out of the taxi, we were warmly welcomed by Salah (concierge) and the Moroccan tea man in reception. From check-in to check-out (4 days later), all staff were friendly, welcoming, and helpful. Everyone we encountered spoke Arabic, French, and English, which made communication very easy.
The foyer is beautiful, and the grounds are extremely well cared for—even more beautiful than expected. That said, there is ongoing construction and upgrades, which are not mentioned on the website. This is currently their quiet season, and the main construction is above the reception building, which is being extended upwards. Noise started daily around 9:15am, drilling around 9:38am, and finished around 6:30pm. Estimated completion is 1 May 2026. If you request a room near the second smaller pool, the noise is much less noticeable. The noise is louder and echoes more around the main pool due to the square layout.
The hotel has four pools: two outdoor and two indoor. One indoor pool is heated and includes jacuzzi jets. There is also an additional indoor jacuzzi at the spa, charged at MAD 250 per person for one hour.
There are three à la carte restaurants on site: Moroccan, International, and Italian. Directly outside the hotel are a supermarket, Paul, Chilli’s, and Papa John’s. Please note that outside food is not allowed inside the hotel. There is an ATM in reception and direct access to Menara Mall, which closes at 10pm.
Special thanks to Nabil at reception, who did an excellent job checking us in. He listened carefully to my needs and arranged early check-in to a ground-floor room close to the restaurants, spa, and gym, with a garden and pool view. Soundproofing from the pool area was good, although hallway noise does travel. The grounds are beautiful, but the ground-floor rooms occasionally had a sewage smell, which I’ve also experienced at other Moroccan hotels.
We did experience a few issues with our first room (heating not working, leaking fridge, slow-draining sink). Without us needing to complain, Soukayna from guest relations came first thing the next morning and immediately arranged for us to move to a beautiful suite. This level of customer service, care, and attentiveness is exactly what you expect from a 5-star hotel. In the evening there’s live entertainment music in the bar and outside a light & water fountain display.
The suite was stunning—very spacious, with a separate living area, two balconies, lots of storage, mini fridge, large sofa, king-size bed, two TVs, kettle, coffee machine, safe, bathrobes and slippers. The bathroom had two sinks (standard rooms have one), plenty of toiletries (no washcloths), a large shower with both handheld and waterfall options, and excellent water pressure. There wasn’t much space to hang items, and there is a bidet hose beside the toilet. Thank you to the head cleaning lady for the final touches and maintaining a high standard of cleanliness.
I’d like to thank all the staff for providing us with a wonderful stay. I love the Moroccan people—they are humble, kind, and always willing to help. Despite the construction, I achieved my goal of relaxation and a short break. This is now my new favourite hotel in Marrakesh, and I will definitely return and recommend it to friends and family
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Preis pro Nacht ab:129 €
Bewertung vom30. Juni 2026
Harpreet & KayFrom the moment we arrived, we were made to feel like part of the family. A huge thank you to Aziz at reception and El Houssaine, who were both absolutely exceptional. Their kindness, warmth and genuine care made our stay so special. They didn’t just provide great service, they made us feel like we were staying with family, and that’s something we’ll never forget.
We came to celebrate our anniversary, and without us even asking, they surprised us by setting up a beautifully romantic dinner table. It was such a thoughtful gesture and made our celebration incredibly special. It’s the little touches like this that create memories that last a lifetime.
One evening, we got back from the Medina in the early hours after an adrenaline filled adventure exploring the bustling streets and markets. We mentioned that a nice cup of tea and some biscuits would be perfect to help us unwind, and by the time we arrived back, Aziz already had everything waiting for us with a smile. It was such a simple but incredibly thoughtful gesture that perfectly sums up the level of hospitality we experienced throughout our stay.
A special thank you also goes to Yousara, for her warm greetings every single morning. The breakfasts were fresh, delicious and prepared with so much care. Starting each day with wonderful food made every morning something to look forward to.
Thank you as well to another wonderful Aziz (who served us in the restaurant). Every day he looked after us so well, and when he realised our phone charger wasn’t working, he kindly lent us his own charger without us even having to ask again. That level of kindness and generosity says everything about the people who work here.
And to the wonderful gentleman who welcomed us each morning at breakfast with a big smile and great energy, you made every breakfast feel special and set the tone for the day. We never forgot your warm welcome. Thank you for always making us feel so at home.
The lunch and dinner deserves a special mention too. The chef is simply outstanding! Every meal was fresh, beautifully prepared and full of flavour. Honestly, the food here was far better than what we had at several of the rooftop restaurants in the Medina. We’re already missing every meal!
The rooftop is something truly magical. Watching the sun set with the Atlas Mountains stretching out on one side, while the moon slowly rose above them as the sun disappeared on the opposite horizon, was breathtaking. No words, and certainly no photographs, can do that view justice. It’s something you simply have to experience for yourself.
The hotel itself has everything you could want, stunning views, wonderfully comfortable beds, peaceful surroundings and an atmosphere that instantly helps you relax. It truly felt like a home away from home.
To Aziz, El Houssaine and the entire team, thank you from the bottom of our hearts. You didn’t just make our anniversary special, you made our whole trip unforgettable. Your kindness, professionalism and genuine hospitality are what make this place so unique, and you are all a huge credit to the hotel.
This wasn’t just a hotel stay, it was an experience we’ll treasure forever. We already miss everyone and can’t wait to return. In fact, we’re already looking at booking our next trip, and this time we’ll be bringing our friends and family so they can experience this incredible place and meet the amazing people who made our stay so memorable.
See you again very soon!
Harpreet & Kay
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Preis pro Nacht ab:70 €
Bewertung vom23. Jan. 2024
Gastnutzer
Der Service ist sehr gut, es kann Spa und warm gemacht werden, der Service ist sehr gut, die Mitarbeiter sprechen grundsätzlich Englisch
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Preis pro Nacht ab:509 €
Bewertung vom12. Dez. 2024
Gastnutzer
Sehr wertvolles Hotel, kann als ein heißer Moment der gesamten Reise nach Marokko gesagt werden. Jedes Zimmer ist ein unabhängiges Riad-Zimmer. Der Service ist freundlich, aber leidenschaftlich. Neben der allgemeinen Mahlzeit kann die Umgebung nicht provokierend sein. Maraguash ist im Allgemeinen ziemlich schmutzig. Es gibt zwei Welten im Hotel und außerhalb des Hotels. Wenn Sie das nächste Mal wieder in Maraguash kommen, dann bedenken Sie immer noch, hier zu leben!
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Preis pro Nacht ab:900 €
Bewertung vom17. Juni 2026
RovaheMy stay at Riad Belikoss was OK, but not totally satisfying.
The staff is friendly, the check in was OK. The guys at the reception (Larbi) and the boys at breakfast (rooftop) were very friendly.
But the welcome drink (mint tea) was not hot. Hmmm.
The room itself was not that bad, but for the price paid, the cleanliness was doubtable (see photos).
Hopefully this can be cleaned better in the future if the management reads this.
The breakfast was reasonable, with Orange juice, an omelette, a few pieces of fruit, a Moroccan pancake (msemmen) with chocopaste, honey and jam. I missed 2 things: yoghurt and Amlou (Moroccon peanut butter). This should be improved. And very important: my coffee was cold! They serve you black coffee in a small thermos can, but still it wasn't hot! Coffee should be really hot.
Also, they served me back coffee only, and after asking they provided milk. It should be there in the first place.
No salt and pepper on the table for the eggs. The amount of bread served at breakfast was small.
Not too bad, but there are things to be improved.
The staff was friendly and helpful.
I was like 'where is the pool'? Is this it? Can't really call it a pool.
Positives: The Air-conditioning was good. Room design and Riad decorations are nice.
Room door (see picture) is old and green with mold. Should be replaced urgently. Curtains are not blackout, you will still have light coming in the room. Room is not sound proof but at night it was quiet
There are only windows facing the inside of the building, no outside-windows, so no fresh air coming in, causing a lack of oxygen at night.
If you get a very cheap room price (like less than 20 euros) it's acceptable, it's too much for this Riad.
Conclusion: it's a beautiful Riad, but there are things to be improved.
But Larbi is great, thank you my friend.
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Preis pro Nacht ab:32 €
Bewertung vom12. Apr. 2026
Gastnutzer
The location is tolerable, the service is good, only the administrator tried to impose expensive tours, it's better to book them yourself on booking and not listen to them. There were not enough hooks in the bathtub for hangers. Breakfast is delicious and wonderful
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Preis pro Nacht ab:29 €
Bewertung vom16. Feb. 2026
Gastnutzer
Very good Riad the food and the personal were amazing the Riad is very calm et very beautiful.
Furthermore the staff is very helpful I have forgotten something and the personal bring me to the location.
I gladly recommend this stay
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Preis pro Nacht ab:72 €
Bewertung vom27. Dez. 2025
Dawnie
Ich habe dieses Hotel besonders als ein freundlicher Fitness-Enthusiast reserviert, ich mochte die Fotos des Fitnessraums auf der trip.com Website und wollte mit meinem Laufen und Gewichtsausbildung weitermachen. Als ich ankam, wurde mir gesagt, es war dort seit langem (Jahre) kein Fitnessraum. Das war kein guter Anfang.
Die Rezeptionisten ändern sich oft im Hotel und machen einen großen Unterschied, wenn wir Hilfe benötigen. Einige der Rezeptionisten sprachen hervorragend Englisch und waren so hilfreich. So kam ein Tourbus nicht einmal am Morgen, und der Empfangsmann rief den Touristenbetreiber an und war wirklich hilfreich. Ich wünschte, sie alle hatten gut Englisch gesprochen, da es manchmal ziemlich stressig war, sie zu verstehen und umgekehrt.
Die Zimmer brauchen einen TLC und eine Upgrade. Angesichts des Eingangs des Hotels sieht so schön aus, die Zimmer sind ziemlich dismal. Es gab jedoch warmes Wasser für Duschen und die Zimmer waren meist jeden Tag gereinigt.
Das Frühstück war großartig mit viel Auswahl und westliche Optionen sowie marokkanische Angebote. Die Kochen machen Omelette zu beantragen und eine andere Dame machte leckere Flachbrett am Morgen frisch.
Das Foto ist eine Aussicht auf unser Zimmer.
Das Hotel ist sehr gut für die freundlichen und willkommenen Mitarbeiter, die wir von den marokkanischen Leuten, wirklich schönen Leuten im Allgemeinen gefunden haben.
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Preis pro Nacht ab:49 €
Bewertung vom31. Jan. 2026
Gastnutzer
Sie blieb 5 Tage und 4 Nächte in Riad Mama, und es war eine unvergessliche Erfahrung.
Die Riad selbst ist schön und geschmackvoll dekoriert, aber was wirklich den Aufenthalt außergewöhnlich machte waren die Menschen und ihre hervorragende Dienstleistung. Dunya ging oben und darüber hinaus, hilf mir mit meinem großen Gepäck in die Lobby und hält mein Zimmer jederzeit unspottbar. Farid bereitete mir am ersten Abend auf dem Dach Tee und teilte großzügig große Restaurant-Empfehlungen. Nour, der Direktor und ihre Schwester begrüßten mich mit warmen Lächeln, jedes Mal, wenn sie mich sahen und einen wirklich fantastischen Service lieferten.
Sie bieten warme, echte Gastfreundschaft und dauernd gingen die zusätzlichen Meile, um sicherzustellen, dass ich komfortable und gut betreut war. Ich fühlte mich wirklich wie ein willkommener Gast anstatt ein Touristen. Als ich leider am zweiten Tag Nahrungsvergiftung hatte und überhaupt nicht mein Zimmer verließ, bemerkten sie mich und prüften mich, um sicherzustellen, dass ich ok war. Diese Art der Pflege bedeutete mir so viel. Schließlich ist der Riad selbst buchstäblich nur 2–4 Minuten von Jemaa el-Fnaa und der Medina entfernt, was das Umgehen unglaublich einfach machte. Ich würde sicherlich ohne Zwang wiederkommen. Danke Riad Mama! Ich kann Riad Mama nicht empfehlen genug, das ist Gastfreundschaft bei seiner wunderschönen. Die Dachblick gegenüber der Koutobia Moschee.
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Preis pro Nacht ab:85 €