Hotels mit Spa in Queensland, Australien

We loved our stay. Very quiet room which faced north so morning sun into balcony and beds. The TV screen was the largest I have ever experienced in a room. Room service meals were excellent and no detail spared. Huge white towels and roomy bathroom too. Even iron and ironing board there. We can’t wait to return.

We stayed for four nights over the Easter holiday in a panorama sea view room in the new tower. First of all, the location is excellent. The pool area has a sandy beach, and compared to the Hilton next door, the water was much clearer and very pleasant. The view is absolutely beautiful. However, when the tide goes out, it turns into what feels like a “panoramic mudflat view,” so I would recommend carefully considering the timing of your stay. On the other hand, there were several issues with the room. There is no balcony, and the windows cannot be opened. There were mosquitoes in the room, and I was bitten multiple times, which caused itching and swelling. The insect repellent device in the hallway was empty, which made me question the quality of housekeeping management. When I spoke to a female staff member at reception, I was told that only body spray repellent was available, and no further assistance was offered, so I had to purchase and install my own insect repellent. In addition, there was a sewage-like smell coming from the bathroom. The mirror and sink were not properly cleaned and appeared dirty. The room and hallway also had a moldy smell, and due to the humidity, the bed linens felt damp. The duvet was thin and not very comfortable. As I am sensitive to smells, these issues made me feel nauseous and unwell. Later, my husband spoke to a male staff member at reception. Although the hotel was fully booked and we were unable to change rooms, he responded with sincerity, apologized thoroughly, and instructed housekeeping to carry out a deep cleaning. When we returned from going out, the bathroom had been properly cleaned and the sewage smell was gone. The moldy smell in the room did not completely disappear, but it had been masked with deodorizer, and we were able to sleep well that night. However, the same issues returned the following day. As it was the Easter holiday and other hotels were fully booked, we had no choice but to stay until the end of our reservation. Afterward, I checked reviews and found many similar complaints about the moldy smell, which made me regret not researching more thoroughly beforehand. I had assumed that as a five-star hotel, it would be fine. Overall, the reception staff were kind, friendly, and professional. In particular, the male staff member who assisted us was excellent. On the other hand, I felt that the quality of housekeeping needs improvement. In my opinion, these issues are largely due to a design flaw—specifically, the building was designed with aesthetics prioritized over functionality by the construction company and architect, resulting in rooms where windows cannot be opened despite the humid tropical climate. The older tower, which has balconies and windows that can be opened, may not have the same problems. I would not recommend this hotel to those who are sensitive to smells, but for those who are not, it can still be a wonderful place to stay given its location and facilities.

Wir kommen schon seit vielen Jahren ... Wir benutzen den Aufzug nicht am Freitag Abend/Samstag, so dass wir immer einen Bodenboden beantragen. Dieses Jahr kamen wir zu dem Schluss, dass wir auf der 2. Etage geladen wurden, aber das Rezeptionspersonal hatte bereits online angesehen und entdeckt, dass unsere ”Lift”-Beschränkungen nur Fri / Sat so waren, als wir angemeldet, Sie haben uns angeraten, dass wir im 2. Stock sind, aber nicht zu besorgen. sie werden uns in eine Grundeigenwohnung am Frei. Sie bedeuten wirklich, dass sie uns bewegen würden! Wir haben alles verpackt, außer für den Kühlschrank am Freitag Morgen, gingen einige Stunden raus und kamen zurück in den Nachmittags und im Interventionszeitraum kamen sie, setzten uns alle unsere Sachen in die Erdgeschoss-Wohnung und setzten sogar die Kühlschrank-/Froschartikel und unser Lesematerial in die gleichen Punkte in die Erdgeschoss-Wohnung! Hassle kostenlos für uns. Nicht nur das, sondern der Freund am Empfang sagte, er habe auch online entdeckt, dass wir nicht automatische Türen auf unserem Sabbat verwenden. In all den Jahren habe ich nie davon erwähnt, als wir geduldig warten, dass jemand in/out geht und sie begleitet. Er sagte, dass wir das nicht mehr tun müssen. Wir könnten eine Notausgangtür verwenden und er wird die Alarmauslösung ausschalten. Wir sind super beeindruckt von dem Kundenservice ... sogar auf unsere religiösen/kulturellen Anforderungen und prämpt-Probleme zu suchen. Wenn es negative gibt, bemerke ich, dass das WLAN sehr langsam ist. Das ist es!

Had everything you need for a comfy stay, will be back! Would have love to stay longer

First, our request for a high floor was kindly accommodated—we were given room 11825 on the 18th floor, which features panoramic ocean views and elegant interiors. Many thanks to your team for that. In fact, my wife has a special request: could we please have this same room every time we stay at Dorsett? Second, the thoughtful gesture of a card, chocolate, and a bottle of wine for our special occasion truly showed how much effort your team puts into making guests feel valued. Third, both my wife and our child absolutely loved the pool and jacuzzi at Star Grand. So overall, our stay was amazing, to say the least. But none of this would be possible without first acknowledging your wonderful hotel staff. You probably see hundreds of guests each day, yet you still take a personalized approach—staying in touch with each guest and understanding their individual needs. Honestly, I hope other hotels will follow your example and make this the gold standard for excellence in customer service. Our last two hotel bookings through Trip.com were disappointing, but fortunately, your hotel never lets us down. The gold-accented interiors are striking and have become a signature look of your hotel. We’ll remember them just as fondly as we remember landing at Singapore Changi Airport. We recently bought a new house and have been decorating with gold-colored furniture from Koala Living. After staying with you, we’ve realized that our inspiration was inadvertently drawn from your hotel rooms. We come to Dorsett every year and have never been disappointed. We look forward to returning again soon.

Surfers Beach Holiday Apartments was a great place to stay for our family. The management was helpful. Rooms were of a good size. The location is quiet. It is a easy walk to catch the G:tram. This makes getting to Surfers Paradise or other locations easy. Riding the G is also much cheaper and easier than trying to find parking for the car. While we were there, there were few people using the pool. Our grandkids had a great time... and mostly had the pool to themselves. I didn't realize there wasn't an elevator.(My fault for not checking.) Being on the third floor normally wouldn't have been an issue. Because of health issues for one of our family members, it would have been easier if we had been on a lower floor. If I had contacted the management when booking they said they would have tried to give us a lower floor. It's a great place and I highly recommend it.

Dated, aber gut gepflegt. Pool und BBQ, obwohl ich sie nicht verwendete, waren eine gute Anlage. Lage in der Mitte von Cairns bedeutete, ich könnte überall leicht zu Fuß gehen und auf der Ebene .....Selbst der Flughafen war in meinem Spazierbereich bei 5.4 km. Das Personal war ausgezeichnet und die Management ausgezeichnet und in der Lage, alle Probleme zu lösen, die ich mit den Reisen und anderen Ländern online Reisedokumente hatte, was so hilfreich für einen älteren weniger technischen Reisenden wie ich ist. 👍 Mervyn

Ich denke, das ist eines der besten Marriot Hotels, die ich geblieben habe. Es hat eine schöne Lagune und Einrichtungen und Dienstleistungen sind gut. Zwei Tram stoppt weg von Surfer Paradies. Aussicht ist vom Zimmer ist auch schön.

We booked The Langham on the Gold Coast for our honeymoon. It is a nice hotel but I can honestly say it is not worth the over $550 per night we paid. I’ve listed positives and negatives below: Positives: - there was a nice note and small chocolate slice in the room wishing us a lovely honeymoon - Staff are very friendly/welcoming - Ocean view was amazing from the hotel room - facilities - gymnasium was fully equipped with a view of the ocean/beach - Bathtub was lovely - Easy access to the beach Negatives: - There were stains on the sheets. When we arrived I noticed two stains in separate places on the sheets (note: they were dry stains). I went down to reception and they said they’d send housekeeping up to change the sheets. As advised, a woman arrived to change the sheets. Unfortunately, I didn’t check the new sheets and there were stains on those as well. I went back down to reception and they said they’d send a supervisor up again to look at the sheets. Two staff came to the room, apologised and changed the sheets again (this time I checked). The hotel gave us a bottle of wine, some lip balm and pillow spray which was a nice gesture as an apology, however, multiple stained sheets for what is meant to be a 5 star hotel is very disappointing. - The pre-authorisation amount (hold) when checking in is $200 a day, so $1,000 for a 5 night stay. This is ridiculously high. I don’t know why they hold that much considering most hotels, even 5 star hotels I’ve stayed in, hold $100-200 for a stay. On a positive note it did come back into my account straight away at check-out

Zunächst einmal ist es kleiner als das Riley. Normalerweise steigen die Preise in der Reihenfolge Bailey < Flynn < Riley, aber gestern kosteten die Zimmer im Riley und Flynn gleich viel. Ich hätte ins Riley gehen sollen. Es ist ein etwas ungewöhnliches Hotel mit einem jugendlichen Flair. Wenn möglich, fragen Sie nach einem Zimmer im Esplanade Tower. Ich war im Abbott Tower, aber die Aussicht ging auf das Nachbarhotel. Haha. Das Zimmer war unglaublich feucht, und wenn man die Klimaanlage auch nur kurz ausschaltete, roch es komisch. Bis nach 3 Uhr morgens war draußen laute Musik zu hören (obwohl ich im 4. Stock war). Ich war dort, um mich für einen Kurzurlaub zu entspannen, aber ich habe nicht vor, jemals wiederzukommen!