Alle Mitarbeiter waren untergebracht, hilfsbereit und freundlich. Ich buchte ein Zimmer mit mayonnaise Blick, aber nach ihnen das Zimmer, das ich bekam, war nur ein de luxe Zimmer ohne mayonnaise Blick. Ich habe einen guten Kundenservice mit dem freundlichen Empfangspersonal erhalten. Sie gab mir einige Optionen und mit einem Mindestpreis habe ich das Zimmer, das ich wollte. Danke Miss Rezeptionist tut mir leid, dass ich mit Namen zu Schwierigkeiten habe, aber ich schätze Ihren Service und auch dem Pflegepersonal, der uns Schweinepinangat im Restaurant serviert hat. Kudos für Sie alle!
I went with my family and booked two rooms. The kids loved and enjoyed the swimming pool. While we liked our rooms, it’s very comfortable and with Netflix account. The location is also at the center so that’s a plus. I would definitely come back and stay at this hotel
I booked for 3 persons per room, with 2 breakfast so I was expecting to pay only for the additional breakfast of the extra person (no extra bedding requested), but was asked to pay for the full extra person with breakfast and no senior discount. I may have misunderstood, but the booking choices via Trip were also misleading (2person/room w/ 2 breakfast; 3persons/room w/ 2 breakfast; 3 persons/room w 3 breakfast; I chose the 2nd option).
Room service took a very long time, more than the promised 45mins.
One of the assigned rooms had a broken doorknob that wasn't fixed since it was on one of the connecting rooms.
An amazing hotel....5 star all the way. Excellent food, staff, pool, facility! The staff were so accommodating, friendly and super efficient. We have travelled around the world and by far this hotel was one of our favorites! I highly recommend a stay here. You wont be disappointed!
Service und Ausstattung sind hervorragend! Unser Zimmer roch etwas unangenehm und es gab ein Leck im Badezimmer, aber das ist in Ordnung. Das Essen ist auch sehr lecker, obwohl die Unterkunft etwas außerhalb des Stadtzentrums liegt – vorausgesetzt, man hat die Grab-App, um sich das Essen liefern zu lassen.
Große Erfahrung im Allgemeinen. Sehr schöner Ort speziell der Strand. Ich konnte den Fitnessraum nicht versuchen, weil wir nur für einen Übernachtungsaufenthalt woanders geblieben waren. Das Essen, das wir bestellt haben, ist Szechuan-Rindfleisch. Es ist so gepickt, nicht ein normales Gepickt, sondern unsöhnlich Gepickt. Wir haben versucht, es zu essen, weil es bereits da ist, aber es ist wirklich untragbar. Alles ist eine angenehme Erfahrung außer dem speziellen Essen.
Had some issues with our stay, but I was truly impressed by how the staff handled it.
The air conditioning wasn’t working properly in the middle of the night as I had hoped, I brought this attention to the front desk during the morning and I have to say, their response was quick and professional. They apologized for the inconvenience, and within a short time, they resolved the issue, fixed the problem and gave us free goods from the hotel.
Die Lage und das Zimmer sind gut ....
Ich bin nicht zufrieden mit dem Vortischoffizier, wie er reagiert, um meine Beschwerde na walang Haartrockner und Raumnamin.
Walang WiFi Ang Zimmer... das ist nicht wert, zu bleiben
Ich möchte auch die Parkplätze hinzufügen.. Dieses Hotel kann nicht geeignete Parkplätze anbieten.
During our stay at Villa Caceres, since it was our first time, the people in the Front Office are very helpful when providing locations and assistance, as well as the Housekeeping staffs (the group of tall guy assisted us on adjusting aircon temperature, when we arrived in the room). We also arrived earlier than the check-in time but they have accommodated us (receptionist named Jen/Jean, i think). I have just noticed in the morning buffet that servers are quite not that attentive on their guests even though it was not busy, some tables are left unattended, although the selection of their food was nice. I hope that they pay attention on this feedback. Then location was accessible to the city, markets and transportation.
Sehr gut
74 Bewertungen
8,9/10
Preis ab
1.046.422 VND
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8,5/10
Sehr gut
GGastnutzerI booked for 3 persons per room, with 2 breakfast so I was expecting to pay only for the additional breakfast of the extra person (no extra bedding requested), but was asked to pay for the full extra person with breakfast and no senior discount. I may have misunderstood, but the booking choices via Trip were also misleading (2person/room w/ 2 breakfast; 3persons/room w/ 2 breakfast; 3 persons/room w 3 breakfast; I chose the 2nd option).
Room service took a very long time, more than the promised 45mins.
One of the assigned rooms had a broken doorknob that wasn't fixed since it was on one of the connecting rooms.
AAnluiLocation is just a 5-min drive from SM.
Bed is on the hard side. No floor mat which is standard in all hotels and we forgot to ask as we are busy.
There is a good-sized outdoor pool, billiards table. Breakfast is so-so as there is no bread. Overall for the price that should be
okay?
Our minor complaint was the beer bucket promo of 599 which includes a bar chow. The kitchen was closed when we came and there is no more bar chow, not even peanuts but the price remains the same and the staff was inflexible for us to redeem it the next day.
GGastnutzerService und Ausstattung sind hervorragend! Unser Zimmer roch etwas unangenehm und es gab ein Leck im Badezimmer, aber das ist in Ordnung. Das Essen ist auch sehr lecker, obwohl die Unterkunft etwas außerhalb des Stadtzentrums liegt – vorausgesetzt, man hat die Grab-App, um sich das Essen liefern zu lassen.
GGastnutzerHad some issues with our stay, but I was truly impressed by how the staff handled it.
The air conditioning wasn’t working properly in the middle of the night as I had hoped, I brought this attention to the front desk during the morning and I have to say, their response was quick and professional. They apologized for the inconvenience, and within a short time, they resolved the issue, fixed the problem and gave us free goods from the hotel.
GGastnutzerDuring our stay at Villa Caceres, since it was our first time, the people in the Front Office are very helpful when providing locations and assistance, as well as the Housekeeping staffs (the group of tall guy assisted us on adjusting aircon temperature, when we arrived in the room). We also arrived earlier than the check-in time but they have accommodated us (receptionist named Jen/Jean, i think). I have just noticed in the morning buffet that servers are quite not that attentive on their guests even though it was not busy, some tables are left unattended, although the selection of their food was nice. I hope that they pay attention on this feedback. Then location was accessible to the city, markets and transportation.
GGastnutzerExcellent service from Front Office, housekeeping and restaurant staff and nice location. But this hotel needs to bring up the cleanliness and upkeep of the room. Our room was full of cobwebs under shelves, exhaust fans and corners. Bathroom is terrible. Cloudy water, moldy sink and shower stall and oh my God toilet bowl is terribly dirty. Both rain shower and hand-held shower are not functioning properly. I had to borrow pail and scoop. Fridge/minibar is rusty. Wall paints chipped off. Stained linens. I suspect there is bedbug too. 2 of us noticed bite marks on our legs, hands and arms. The only complementing factor is really the staff service.
AAngeline Martel DuranDie Lage und das Zimmer sind gut ....
Ich bin nicht zufrieden mit dem Vortischoffizier, wie er reagiert, um meine Beschwerde na walang Haartrockner und Raumnamin.
Walang WiFi Ang Zimmer... das ist nicht wert, zu bleiben
Ich möchte auch die Parkplätze hinzufügen.. Dieses Hotel kann nicht geeignete Parkplätze anbieten.
DDrakeVinceExcellent rooms and bathroom, although the bar bathrooms were ok I guess... Amazing view from
the 2 infinity pools and the location near the beach was perfect. Our Butler, Ate Georgina was very kind and helpful. She even gave us a hike to her hometown and the food there was awesome!
The only downside was that we came a few days after a hurricane so some services were closed, though we were advised about the situation prior and we were okay with it.
I recommend coming here on your holidays to the Philippines!
GGastnutzerAn amazing hotel....5 star all the way. Excellent food, staff, pool, facility! The staff were so accommodating, friendly and super efficient. We have travelled around the world and by far this hotel was one of our favorites! I highly recommend a stay here. You wont be disappointed!
Wie hoch ist der durchschnittliche Preis für Hotels mit Swimming Pools in Bicol?
Der durchschnittliche Preis für Hotels mit Swimming Pools in Bicol ist an Wochentagen 2.558.929 VND, und der durchschnittliche Preis an Wochenenden (Freitag bis Samstag) ist 2.575.401 VND.
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